Consumer Reviews of Payne furnaces

Read more about Payne furnaces

Read reviews of other Furnace brands

Write a review

1 2 3 4 Next >>

---

Date created: 2013-01-15 Name: Sally
Location: Grand Rapids, MI

Satisfaction Rating:
Review:
"Payne really lives up to it's name...a real "Payne" int the neck."
I would never recommend Payne anything to anybody. I talked to a woman by the name of Diane who is Senior Customer Relations something- or- other for Payne, and all I can say is what a rude, unhelpful blankety blank. She should be fired from her job they way she "handled" things. Their warranty is crooked and worthless. I will slander that company's name along with that Diane lady to everyone I know.

---

---

Date created: 2012-12-26 Name: Bill Cook
Location: Escanaba, Michigan

Satisfaction Rating:
Review:
"Noisy 2012"
The new 2012 furnace appears to function properly but it is really noisy. About twice the decibels of our previous furnace. Both furnaces about the same BTUs. New unit's motor and fan are obnoxious. Installation was re-checked. The noise disrupts reading, eating, sleeping, and even had to turn up the volume on the tv. Good mechanical engineering, I suppose, but lousy human engineering.

---

Date created: 2012-09-13 Name: Darren
Location: Niagara Falls, NY

Satisfaction Rating:
Review:
"Payne is not a Pain!"
Like one reviewer said, it's the install that is the problem. I work as hvac Tech on a military base. I installed Payne furnaces and a/c units for years. I do a lot of install side work and have installed dozens of these. Payne is built by Carrier and is identical part for part other than the label on the front and most important to consumers, the price! They run about $400 cheaper. I have installed a lot over 15 years and have only 1 fail. It was a bad draft motor in the first 4 months and was covered by warranty. I have one in my home for 10 years without a glitch. These are easy to troubleshoot and technician friendly, with not a lot of unneeded sensors like your York, Tranes and Lennox,(those brands are brutal and over priced). They more forgiving on the install unlike the brands I noted . If your piping and duct work isn't exact they will shutdown from all the B.s sensors they put in. Any homeowner with a little bit of mechanical knowledge can repair these. I am not a Payne spokes person or distributor and have no benefit to promoting Payne. I'm just a tech who stumbled on this review site and saw the poor rating and was amazed at how low it was. By the way, I live in Buffalo, New York where all heating equipment is well tested. Again, check the installer, there's your problem!!

---

Date created: 2012-09-08 Name: MASTER TECH
Location: unionville,ny

Satisfaction Rating:
Review:
"HVAC-R TECH"
This is for everyone out there ... 98% of everyone's problem is from poor planning and poor installation,,,improperly trained employees,employees that don't care, or poor mind set,(get in,get out,as fast as u can)this has been a big problem in the hvac industry and the manufacturer takes the blame, almost every furnace is pre ran and fully tested before its shipped out to supply houses. Most of my service calls is due to improper installs by other company's, not taking other considerations into mind when INSTALLING (I.E..duct sizing, proper voltage, amps, correct wiring, proper pitch for draining, proper air speed, proper exhausting).THESE things will have a major effect on heating and a/c,you don't just pull your old furn, out and drop a new one in,its not that simple, question everything about your service tech, and have them back up what they say (no options)just the facts... your money and satisfaction cannot be compromised.

---

Date created: 2012-07-10 Name: M. Guy
Location: Massillon, OH

Satisfaction Rating:
Review:
"Great Furnace"
I bought my first house in September 2004 and had to replace the furnace that coming winter. A friend of the family recommended and installed a Payne furnace because of the reliability and price. I have it checked every year and I have not had an issue with it. This is why I also selected a Payne when it was time to replace my air conditioner in 2010. With regular maintenance, I have not had an issue with either and I would definitely select Payne again.

---

Date created: 2012-04-30 Name: AAD
Location: Pittsburgh, PA
Years owned: 14

Satisfaction Rating:
Review:
"Low Maintenance"
Our Payne furnace has been great for us. It is a 92% efficiency model with a 2 1/2 ton blower. It is heating a 3 story ~1400sqft home, and our bills are typically under or around 200$ per month during the coldest months (-5* to 20* lows). We have only put about 50$ in maintenance into this furnace since we've move into our home 6 years ago, which ended up to be nothing mechanically with the furnace, but a clogged condensation box. Last year, we had a 2 1/2 ton Lennox A/C installed into our Payne furnace and both have been operating perfectly.

---

Date created: 2012-02-24 Name: Paco
Location: Waterloo, ON
Years owned: 1

Satisfaction Rating:
Review:
"Payne is great!"
Despite all the bunk I've read about Payne furnaces in other reviews, they really are very good. I recently had one installed, and my gas bill dropped $30 in one month (and this is as winter was just starting to pick up). It runs quiet, and my humidity even dropped from over 60% to below %50. Talk about two birds with one stone. I also read elsewhere that a furnace will only work properly if it is installed properly. If you are in Kitchener-Waterloo area, I recommend Shillco Mechanical. They were really awesome, and checked up on us a couple times already to make sure everything running good. Cheers to all.

---

Date created: 2012-01-19 Name: M.Annoyed
Location: Ontario, Canada
Years owned: 11

Satisfaction Rating:
Review:
"Literally A Payne"
We bought this unit in 2000, after a 1.5 yrs had to replace the ignitor. Since then the ignitor has been replaced 5 times total, the blower has been replaced and now another motor is gone costing over $600...don't think we are going to fix it...time to scrap it and get a different unit. Will it be a Payne, heck no it's literally a pain.

---

Date created: 2011-11-19 Name: jane firte
Location: mi
Years owned: 14

Satisfaction Rating:
Review:
"doesn't matter"
My pane furnace lasted 14 years. During that time I had it repaired 4 different times and my heat energy payments are high. I won't buy another pane.

---

Date created: 2011-11-18 Name: AJR
Location: Winnipeg MB
Years owned: 2

Satisfaction Rating:
Review:
"on my third furnace"
I have two rental properties and I have replaced the furnace in them plus my own home with Payne condensing furnace. I have not had any problems with any on them. I am either very lucky, or the reports of the Payne furnace being junk are incorrect. If I need another furnace in the future, I will definitely consider a Payne.

1 2 3 4 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.