Consumer Reviews of Payne furnaces

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Date created: 2012-04-30 Name: AAD
Location: Pittsburgh, PA
Years owned: 14

Satisfaction Rating:
Review:
"Low Maintenance"
Our Payne furnace has been great for us. It is a 92% efficiency model with a 2 1/2 ton blower. It is heating a 3 story ~1400sqft home, and our bills are typically under or around 200$ per month during the coldest months (-5* to 20* lows). We have only put about 50$ in maintenance into this furnace since we've move into our home 6 years ago, which ended up to be nothing mechanically with the furnace, but a clogged condensation box. Last year, we had a 2 1/2 ton Lennox A/C installed into our Payne furnace and both have been operating perfectly.

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Date created: 2012-02-24 Name: Paco
Location: Waterloo, ON
Years owned: 1

Satisfaction Rating:
Review:
"Payne is great!"
Despite all the bunk I've read about Payne furnaces in other reviews, they really are very good. I recently had one installed, and my gas bill dropped $30 in one month (and this is as winter was just starting to pick up). It runs quiet, and my humidity even dropped from over 60% to below %50. Talk about two birds with one stone. I also read elsewhere that a furnace will only work properly if it is installed properly. If you are in Kitchener-Waterloo area, I recommend Shillco Mechanical. They were really awesome, and checked up on us a couple times already to make sure everything running good. Cheers to all.

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Date created: 2012-01-19 Name: M.Annoyed
Location: Ontario, Canada
Years owned: 11

Satisfaction Rating:
Review:
"Literally A Payne"
We bought this unit in 2000, after a 1.5 yrs had to replace the ignitor. Since then the ignitor has been replaced 5 times total, the blower has been replaced and now another motor is gone costing over $600...don't think we are going to fix it...time to scrap it and get a different unit. Will it be a Payne, heck no it's literally a pain.

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Date created: 2011-11-19 Name: jane firte
Location: mi
Years owned: 14

Satisfaction Rating:
Review:
"doesn't matter"
My pane furnace lasted 14 years. During that time I had it repaired 4 different times and my heat energy payments are high. I won't buy another pane.

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Date created: 2011-11-18 Name: AJR
Location: Winnipeg MB
Years owned: 2

Satisfaction Rating:
Review:
"on my third furnace"
I have two rental properties and I have replaced the furnace in them plus my own home with Payne condensing furnace. I have not had any problems with any on them. I am either very lucky, or the reports of the Payne furnace being junk are incorrect. If I need another furnace in the future, I will definitely consider a Payne.

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Date created: 2011-10-25 Name: C Davis
Location: Piedmont, SC
Years owned: 7

Satisfaction Rating:
Review:
"Payne really sux"
I purchased a Payne PY1P-B Gas pack /ac unit in 2004 and have had nothing but trouble. 4 blower fans have come apart, replaced the control board, leak in the ac gas system, now my blower in the heat exchanger is bad and they want $600 to replace. I wouldn't buy any thing that has Payne on it.

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Date created: 2011-08-08 Name: R.P.
Location: MN.

Satisfaction Rating:
Review:
"All the same product"
I see people saying they would rather have the Bryant and Carrier parts installed on the Payne. Guess what! They are the same Carrier and Bryant parts. Payne last just as long as any other brand and I would still put in a Payne been doing it and installing them for long time now.

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Date created: 2011-06-27 Name: Mr Bush
Location: Northwest indiana
Years owned: 1

Satisfaction Rating:
Review:
"Once installed - burner failure"
New install. Right lower burner failure- airleak. Replaced with new burner set and all is well- for now. Supplier noted this is a one in ten problem and not addressed yet from factory. Install 6/17/2011. Unit runs smooth as silk now and like most companys products, once set up correctlt should run without complications. I really hate to FIX new products though.

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Date created: 2011-04-02 Location: Chicago, IL

Satisfaction Rating:
Review:
"Weak Mechanical Parts"
I have had the Payne furnace for the past ten years, and during this time it has given me a rather negative impression. I would recommend buying Payne's compatriots units which are eithe Bryant or Carrier, because the parts used in the Payne furnace are not made to last. Within the two years of use, it began to give me problems. First, the inducer motor began making a very loud grinding noise. The technician who came out installed a washer underneath one of the screws which seemed to fix the problem...but only for about 2-3 more years. The grinding noise resumed and no easy method (WD-40 or removing the washer) seemed to fix the issue so I had to spend $300 to get it replaced. Into its sixth year the blower motor went out as well. There went another $300, but I had the Carrier Blower Motor installed instead of replacing it with another Payne motor. One year later, I had to spend another $200 for a new control (pc) board. Finally, just a year ago the inducer motor went out again during the winter while my family and I were on vacation. Had to spend $300 on a new motor once again and $400 to fix the burst pipes. Having said that, I would have to commend the unit on being able to heat the home well and rather quickly.

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Date created: 2011-03-29 Name: R Eccher
Location: Renton, WA

Satisfaction Rating:
Review:
"Didn't know the brand name until it died"
We bought a brand new tract house 28 years ago and it never occured to us to check what brand of furnace came with the home. It turns out that it was a PAYNE. We never had an issue with it until yesterday when it finally quit. I never knew until today that you are supposed to have them serviced regularly - I never had it checked once! It's never a good time for a furnace to go out but I can't complain after 28 years. Now that I have begun looking at all of the top brands, it seems like not many people are happy with any of them. I guess I will just save a few bucks and roll the dice on another PAYNE.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.