Consumer Reviews of LUXAIRE furnaces
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Location: Knightstown, Indiana
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"Consumer/ hvac tech"
I have been reading these reviews I put in a Luxaire furnace in December of 2002. My gas bill before was $180 a month to $65 the first month of January. In fall of 2011 I install a Luxaire heat pump with same furnace as back up heat. Have to have for Indiana cold winters. The only thing I have done is changed filter. No parts failures at all. I still put in Luxaire furnaces and a/c units. I run company on my days off from my firefighting job. I have put in a bunch of these things. I also stand behind all my work. And to this day, I have only had two part failures from any of units installed. I will continue to install and would not recommend anything else at this time. By the way I was a American Standard dealer before going to Luxaire. Take a good look at company that is doing install. As far as factory is concerned, if quality installation and good company you should never have to deal with factory. Wish I could give out E-Mail but If I did I would not get anything else done. Luxaire are great units!
Location: Michigan
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""Out of sight""
I have actively represented Luxaire products in the Michigan market for 45 years as a wholesale distributor. The products that are available today, by all manufactures, are sophisticated and complex. All complex machines require scheduled maintenance to perform at peak efficiency. Scheduled maintenance, service contracts and extended warranty protection are options that are available through the installing Dealer Contractor. I have learned that “anything made by man can and will fail”. Your hvac System is an important component of your home. Just because it is out of sight does not mean that it does not requires the same attention you give to your other household appliances. Your clothes washer, dryer, stove, refrigerator and all of the rest of your every day appliances are in plain sight when they are in use. You have the ability to detect premature deficiencies every time you use them. Your furnace and air conditioner only draw your attention when “The Da** Thing Doesn’t Work”. The bottom line is spelled out in the old saying, “An ounce of prevention is worth a pound of cure”.
Location: Portland
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"Reliant Plumbing and Mechanical"
I've been selling/installing Luxaire/York now for over 10 years and never run into issues with it as long as you install these units correctly and take care of them they will run from years to come. Also the fact that majority of these units are built here in the usa so not only am I installing a quaility product I'm also keeping work here is the states whitch is very important to us.
Location: Missouri
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"Luxaire"
Coming from a person that's been in the wholesale heating and air conditioning business for nine years, I can tell you Luxaire is a quality unit, if installed correctly. Just like every other piece of equipment out there. I've sold Janitrol/Goodman, Gibson/Frigidaire(made by Nordyne, who also makes: Tappan, Philco, Kelvinator, Maytag, Nutone, Grandair, etc), Tempstar(made by icp, who makes:(Carrier, Bryant, Heil, Arcoaire) and Luxaire(made by upg, who makes: York, Coleman and Fraser Jonston). I've also been the one doing warranty for all of these units. I can honestly say that Luxaire is a good unit. Take a years worth of equipment sales between Luxaire/Guardian, Gibson/Frigidaire and Goodman, and I've done considerably less warranty for Luxaire. Parts fail. It happens with all brands. With Nordyne units, boards and hot surface ignitors are the most common problems. Nordyne just impletmented a new warranty policy in regards to their boards that's going to be a major stressor to their distributors and dealers. As far as Goodman goes, they've come a long way since they bought Amana out. They still have a problem with their coils leaking though(Nordyne as well). There is a reason why Luxaire/York is a spec'd line in commercial/industrial new construction and Goodman and Nordyne is not. This is just my humble opinion. Don't let anyone tell you Luxaire is a second tier brand. I wouldn't hesitate to put a Luxaire unit in my house should my current system fail.
Location: Waterford, Mi
Years owned: 2
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"Luxaire Modulating furnace"
Luxaire modulating furnace is the best thing that has ever happened to my house since we lived here 12 years. Our house is 2 stories and always hot and cold some rooms didn't even heat. But since the new unit was installed you can go anywhere in my house and its the same temperature and you can not even hear it running, my gas bills have gone way down too. Thank you Luxaire for such a fine product.
Location: DFW
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"Installer"
I have sold Luxaire for several years. There are only two ways to see this product from the homeowners perspective: love it or hate it. I can tell you that I have contractors that will only install Luxaire because it works well and there are contractors that call me an hour after completing the installation wanting to know why the system is not operating properly. It boils down to this: Are you a homeowner looking for the absolute cheapest contractor or are you willing to pay for a good, confidant contractor that knows what they're doing? That's the difference-you get what you pay for.
Location: LaPorte,In
Years owned: 10
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"Great product!"
Most of the negative comments about Luxaire as far as i can see is the CONTRACTOR! If your furnace is sized right and installed properly it will be great furnace or air conditioner for many years. If you hire a Certified Comfort Luxaire dealer you will recieve a 100% money back guarantee for the first year it was installed. Great product!
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"Service tech new york"
I have been servicing and installing luxaire for many years. They have to sized and installed properly. There are switches in the furnace that have to be set in order for your furnace to run right. If these steps are not taken your system will not operste properly. The luxaire product like any other product if installed properly will be a comfort and reliable product for you and your family. Johnson controls owns luxaire and johnson controls are an industry leader. If your contractor does not install system properly no manufacture will stand behind a botched insall. E mail me Love to hear input
Location: Illinois
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"good units"
Reading all these reveiws a couple things come to mind. Contractors learn how to size a unit. 2 What happened to good work ethics, and quality service. This is where contractors need to stop complaining about everythign and do their job better.
Location: South Bend IN
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"Great Product"
Luxaire furnaces are the most technologically advanced furnaces out there. What I see in all of these complaints is "contractor won't do anything, can't figure it out, doesn't show for 2 weeks, etc. These aren't furnaces Joe Schmo in a van should be putting in. We as authorized dealers go to many tech training programs through the year to stay on top of the products. They are not for the faint of heart, or the tech who can change the oil in his car, so now he's a furnace man! These are not the furnaces from the 80's! It takes skill and advanced knowledge to install and maintain these units. I just have to assume, these were the lowest bids you got and shopped by price only. We have been installing these for 25+ years and wouldn't think of changing, nor would our customers! Find someone with knowledge to come set your furnace up now, or reinstall it properly. It's probably going to cost you the difference in the good deal you got then, but it will be worth the money and you will be able to stop slamming a good product because YOU picked a low balling idiot to put it in.
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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

