Consumer Reviews of LUXAIRE furnaces

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Date created: 2011-11-15 Name: J. Dissapointed
Location: Lake Milton Ohio
Years owned: 10

Satisfaction Rating:
Review:
"GARBAGE"
Had this Luxaire furnace High Performance installed in 2001, it has had nothing but problems. The secondary heat exchanger clogs up and we get no heat. I have to take the furnace apart pull the heat exchanger out and wash it and clean it and reassemble the furnace, takes about 5 to 6 hours to do all this. The last time I took it apart it looked like the primary exchanger tubes were full of rust which I cleaned out. When you call them they blow you off. The local contractors they recommend have no answer. Stay away from luxaire.

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Date created: 2011-10-19 Name: EDWIN EVE
Location: NORTH LIMA,OHIO
Years owned: 4

Satisfaction Rating:
Review:
"pressure switch"
After replacing the pressure switch 3 times in the first year, the answer now is to remove line and blow into hose. All I can say is never leave the house in the winter! I put this furnace in for higher energy rating, to save money. Had problems every winter since. No response from luxaire as to customer service.

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Date created: 2011-06-09 Name: m seibert
Location: ohio
Years owned: 2

Satisfaction Rating:
Review:
"Poor quality from the manufacturer"
Our system is just over two years old. The furnace has failed twice. The A/C unit has failed three times (compressor, coil, and now the condensor). Installation and all repairs have been by an authorized Luxaire distributer. While covered under warranty, we can not tolerate the lack of reliability. I've demanded to have the system removed and replaced with a Trane system. STAY AWAY FROM LUXAIRE !!!!!!!!!!!!!!!!!!!!!!!!

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Date created: 2011-05-30 Name: K. Bronson
Location: Maryland

Satisfaction Rating:
Review:
"Luxaire Review"
Built a new home in 2006. After the first year we have had nothing but problems with the furnance(s). First it was the motor(s) and the blower(s) now it is the evaporator coils are leaking on 2 of the 3 units. I wouldn't recommend this product to my worst enemy.

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Date created: 2011-05-25 Name: Linda Smith
Location: Barbourville Kentucky 40906
Years owned: 5

Satisfaction Rating:
Review:
"Luxaire Firance"
We build a new home in 2006 the contractor that build the house put in a Luxaire heat and air condition. Within two years the blower motor went out. In may 2011 the compustior has went out . The warrenty on it was up in November 2010, So we are going to have to put one in are get a different unit. We had another house before we got this one and it had a Luxaire in it, we had so many problems with it that we had it taken out and went with a different company. We didn't know that the contractor put this unit in our new house are we wouldn't have had it put in. We didn't know it until we started having problems with it. Luxaire is nothing but plum JUNK. I remand for no one to buy one .because you we be buying a headache.

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Date created: 2011-03-16 Name: Charlie Young
Location: Collingwood, Ontario, Canada

Satisfaction Rating:
Review:
"Help, we need help."
We have luxaire a/c and furnace. The furnace has been giving us a problem that our service person and installer cannot seem to fix. About 50% of the time just before the gas ignites there is a "boom" noise, hesitation and then it ignites. The igniter and flame sensor and fuel gauge have all been changed many times and the problem appears to go away for about 24 hours then it starts the same "boom" noise again, if you can please give us some advise,

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Date created: 2011-03-11 Name: K Zitterich
Location: Iowa

Satisfaction Rating:
Review:
"Piece of junk"
Like many others , I too have replaced the circuit board. It has had many problems since installation. It is a noisy furnace and not as good as our old, very old, furnace. I would stay clear of Luxaire . The initial price may sound good but in the long run it not worth it.y

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Date created: 2011-03-03 Name: FRED
Location: Ontario Canada

Satisfaction Rating:
Review:
"JUNK and no help from manufacture."
Bought a new home with a luxair furnace in 2005. Started to have problems the 1st winter. The circuit board, sensors, blowers etc were continually being replaced. After 2 years of constant problems, the complete furnace was replaced with the same model, by a different installer. Next winter same problems again. I keep on reading reviews from installers writing that its not the furnace. Fine, IF this was the case, then the manufacture needs to stand behind its product, which it DOES NOT. If the installer is always the cause of the problems, the manufacture needs to be a little more selective on who is allowed to install the products. But I guess that might limit sales, so that's not an option. In closing, ....... I have NEVER experienced such lousy service from any manufacture of any product I have ever bought.

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Date created: 2011-02-23 Name: DEBBIE LINZY
Location: Illinois

Satisfaction Rating:
Review:
"never works right"
We bought a Luxaire heating and air conditioning 15 seer high effeciency unit and hasnt worked right since installed.In summer it never wants to kick off and have to call installers, when season changes to winter we have to call them again.Heat kicks off and the fan runs and runs then heat.Our electric bill run over 500.00.Our old system never cost us anything and it was a trane but was old so we went with a more efficiency unit that would save us and now it costs us more.Service guys come out and say they fix it.It works fine for a couple days, then goes back to running and running until we shut the breaker off and on.Its been 2 years and service is out on it and its still not working right.Theyve replaced the thermostate twice and thats not it.Bad service when they cant figure out whats wrong..DONT BUY A LUXAIRE.........

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Date created: 2011-02-10 Name: bob
Location: Minnesota

Satisfaction Rating:
Review:
"home owner"
I bought the furnace (92 % efficiency) two years ago March 2008. It has never worked a month w/o going off. It restarts after being reset. This take away peace of mind. What if I go on vacation for a few days. Pipes will freeze and burst. This is not good. A few days ago the blower was overheating and had to be changed. My last furnace worked for over 15 years and I never even had to relight the pilot light. I changed it to gain efficiency. Now I have efficiency and a new anxiety. Will I have heat? When will it go out? What if we are on vacation? Will I have a flooded basement? You get the point.

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