Consumer Reviews of LENNOX furnaces

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Date created: 2012-10-24 Name: James Ward
Location: Inez, ky.

Satisfaction Rating:
Review:
"Defective gas valve"
Replaced a Pulse Lennox gas furnace due to the failed pressure test with a Lennox Elite 195 uhe gas furnace. Local Lennox dealer was very good with installation and communication with customer. After Installing on 8-10-12. , the first use of furnace during cool nights the Following weeks there was failure of unit to ignite the burner with the Unit going into auto shut down mode after 5 attempts to ignite. Local Dealer tested gas valve, that is made by Honeywell, found the valve to be defective! Replaced valve, solving the problem. Suggestion: Lennox test furnaces before shipping, to prevent local Dealers the headaches and customers without heat!!

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Date created: 2011-11-26 Location: Binghamon, NY

Satisfaction Rating:
Review:
"My lennox SLP98V furnace"
I've owned my furnace for about six months. It's reliable, quiet, and works well for the most part. It gets pretty cold where I live so having a reliable furnace is important to myself and my other roommates. It's quite efficient and my heating bill last month was as low as it's ever been. It was reduces approximately 10% compared to our older furnace that was replaced last winter. Now that summer is here, our cooling costs have also gone down by the same 10%. It had to undergo one repair because it was not installed correctly, but this was taken care of by the people who installed it within the same week. It sometimes runs a little loudly as well, especially at night when the house is quiet. I would buy this brand again because of its great energy efficiency and overall quality, despite the few issues we had with it.

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Date created: 2010-06-05 Name: Carol Rawnsley

Satisfaction Rating:
Review:
"Lennox furnace installed, now I need to have the drainage hole in the basement covered."
I just bought my Lennox furnace, Model # 661mv-090, June 4th & had it installed, but the installer had to widen the drainage hole in the basement floor, to accommodate the drainage pipes from the furnace and the water softener. Now the cover that was on the drain will no longer fit, and the drainage pipe hole is left open. Now there is a bad smell in the basement, when there was none before. My daughter says her furnace man put wax in her drainage hole in her basement. Have you heard of this and why can`t my furnace man (Uxbridge Heating & Cooling Ltd. (905-852-7157) do this?

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Date created: 2009-04-02 Name: LENNOX
Years owned: 15

Satisfaction Rating:
Review:
"Lennox PulseFnce"
The furnace was installed in the house in Mar. 1987 so is now 22 years old!It is a Lennox Pulse unit model b1 403 80 c5. We have had regular inspections and a Lennox heat exchanger check done over the period. No major problems found - minor repair costs. Same unit fitted in neighbours home (same age) failed? In Feb 2009 - condenser leaking excess water - failed by inspecting technician and replaced by new g61v unit - 90k Btu'S. Looking to replace my unit with similar g61v or even the g71v unit. Some of the reviews seen on newer Lennox furnaces are worrying though. I am being told that the installing engineer is as important as the unit that you buy!!

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Date created: 2009-02-18 Name: B. Gronen
Location: Nebraska
Years owned: 10

Satisfaction Rating:
Review:
"1997 Pulse G21"
Unit was new when I bought house. g21 Pulse Furnace. Flawless until two weeks ago. Replaced flapper when installing a/c back in 2001 just as a precaution. Unit stopped heating a couple weeks back. By shutting off/on power would force it to try to refire. Sometimes would run for a few minutes, other times wouldn't even get to pulse stage. Replaced flapper again. Ran for a week. This time trying the control box. Service tech tried for a long time (on free repeat labor to boot) to find something else wrong with it because the box is so expensive and obsolete. Tested heat exchanger for leaks. Everything checks solid. Outside of the vibration typical of pulses, couldn't be happier. Just a shame that an obsolete control box may force me to prematurely retired this furance if it fails again in a few years. The rest of the furance runs well.

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Date created: 2008-12-02 Name: R. Harris
Years owned: 19

Satisfaction Rating:
Review:
"g14 pulse furnace"
Seems ok

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Date created: 2008-11-30 Name: Arthur Bode
Location: Laguna Beach, CA

Satisfaction Rating:
Review:
"46 years still on the job"
Installed in 1963 my Lennox has never had a major problem. A fan belt 15 years ago, new filters every two years and a drop of oil in the fan bearings every two years. Granted in Southern California I only use the furnace five and one half months a year and then usually only in the mornings.

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Date created: 2008-06-01 Name: Joel
Location: Seattle Suburb
Years owned: 2

Satisfaction Rating:
Review:
"title"
I had a Lennox g60dxv installed in March of 2005. I had contracted for the smallest unit (70,000btu) but they installed the next size larger, When I questioned the salesman he said he substituted the larger unit so it would never go into the second stage. hah! I think it was because the larger cabinet fit my installation easier. I made them remove the oversized unit and replace it with the proper sized unit. I had the free service after the first year and was less-than-impressed by the technician. He was certainly likeable and seemed to know what he was doing but I had to ask him to check the gas pressures and then fix the battery clip on his manometer. He did not clean the heat exchanger, which Lennox suggests be done at annual check. About a month into the next heating system the unit failed without any diagnostic lights pointing to the problem. I found the draft switch connection plugged with corrosion and upon cleaning it worked okay. This same thing happened again a couple of weeks later but since the second cleaning it has been working fine the rest of the season. The installing company has been in business since 1922 so mere longevity in business is no guarantee of either quality installation or service.

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