Consumer Reviews of LENNOX furnaces

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Popularity:
#37  of 70 brands of furnaces

37% of customers recommend
3 of 5 stars 304 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2011-06-06 Name: ray d
Location: new jersey
Years owned: 2

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"great"
Surprised by the reviews I purchased a g61mpv-60-090 and it has improved the quality of life in our house. It's improved both the heating and cooling through out the house. We have saved typically 20 % on our home heating cost. Its super quit we don't notice its cycling on and off. Obviously most satisfied people never reach out with a positive review. Lennox is a multi- billion dollar company thats a 100 years old so they obviously make a great product.

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0 of 1 people found the following review helpful:
 
Date created: 2011-05-21 Name: M Nelson
Location: Surrey BC
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"LENNOX SLP 98...IS IT 97% EFFICIENT?"
I had an SLP98 Lennox furnace installed in Oct 2010. It's supposed to be Lennox's latest and greatest furnace! I was told it was 97% efficient, a big difference form my Airco which was rated at approx 60% efficient. I expected to see a huge difference on my gas bill and even called Teresan (at the time) to figure out how to change my equal monthly payments! However, I have not seen 'any' difference on my gas consumption. Even considering our winter. I should see some savings when there is a 37% efficiency difference, shouldn't I?? Also, what worries me even more is that this new furnace 'booms' or has mini explosions periodically while ramping up to speed. The installer has guaranteed me that it is not a gas leak or seeping gas (although he has not come and to check because I have to give him a specific time when the "booms" occur) but perhaps my air ducts expanding!? Really??? Do you think I am an idiot and don't know the difference between the two sounds? At this point I am not happy with the furnace or the service I've received to attend to my concerns.

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0 of 1 people found the following review helpful:
 
Date created: 2011-05-19 Name: linda barber
Location: kingsport tn

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

Review:
"Two Lennox under 4 years - two fan motors failed."
I know nothing about heat pumps but paid more because i thought a lennox was a better brand. the installer has been in business for years and only installs lennox so i think he knows what he is doing. We put one in my son's house and one in our house. BOTH have had to have the fan motors in exterior unit replaced. That just seems like a pretty big coincidence or either it is possible that there is some defect in their fan motors. People keep posting that it isn't the heat pumps themselves but the installation. How could improper installation cause a fan motor to fail? Doubt I'll buy another. We had a Bard before which lasted for 25-30 years!

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0 of 1 people found the following review helpful:
 
Date created: 2011-05-17 Name: martin palesh
Location: windsor ontario
Years owned: 1

Satisfaction Rating:
3 of 5 stars Neutral

Review:
"new furnace and ac"
last year june i purchased a new furnace and ac what a beatiful unit nice and quite, the sales man said i would see a huge savings on my utility bill so i traced back until june 2008 and got my average per month wich is any where from $320 per month to $330 per month including the 1 year i had the new system electricty has not changed that much in the past few years i was on a 5 year gas contractwhich expired last month so gas price didnt change so where are my savings?

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0 of 1 people found the following review helpful:
 
Date created: 2011-04-29 Location: St Clair Shores, MI

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Lennox Furnace Review"
I have owned the Lennox G60V furnace for 6 years and it is a great running furnace. Its a very powerful furnace, my house heats up pretty quick and my house isnt that small either. I have never had one problem with it, I love this furnace Lennox is a great brand that I recommend to everyone! Next time you buy a furnace go with a Lennox there is nothing to dislike about there furnaces!

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0 of 1 people found the following review helpful:
 
Date created: 2011-04-29 Location: michigan

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Lennox Furnace Review"
Our Lennox was purchased to replace an old unit in 2006. The motor failed one DAY before the 3 year warrenty expired and it cost us $400 to replace, for the labor. THIS is outragous! Now the control board has failed, we are forced to hire another repair person, and this has caused our air-conditioning unit to not work until the faulty control board is fixed. WE will never purchase or recommend Lennox to anoone again. We have no idea what our final cost to fix a 2006 unit, which should have been good for at least 20 years will cost. WE will file complaints with Lennox. Meantime we are hot, ill and VERY unhappy with this company.

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0 of 1 people found the following review helpful:
 
Date created: 2011-04-11 Name: J. Long
Location: Detroit Michigan
Years owned: 4

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"poor warranty"
Our Lennox signature Stat went dark. It seems to work but I cant see the letters well if at all. The dealer wants $90 for a service call to look at it. They cant tell me if they will charge me for multiple calls if it is replaced under warranty and they have to come back after it arrives. I called Lennox. They will not replace it even if it is under warranty. Bottom line, NO SUPPORT direct to the consumer. I am in a bind. I will spend more money to fix the problem that stems from a defective Stat. Not happy! Last time for Lennox.

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0 of 1 people found the following review helpful:
 
Date created: 2011-04-05 Location: Lynnwood, WA

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Great gas savings!"
I've had this furnace for a little over a year now and I am extremely satisfied with my results. My previous furnace had been getting old and ineffective and when it finally broke down I was in quite a lurch. A friend of mine recommended this model to me and I reluctantly purchased it. My savings were instantly viewable: I've saved several hundred dollars in gas in the last year because of how fuel-efficient this model is. There are no downsides to the model as far as I have been able to see, nor has there been any sign for any necessary repairs, though I do have a warranty in case the need arises. The model was recommended to me by a friend and I would certainly recommend it to a friend in turn because of how satisfied I am with this model. I already have at least one friend who I've talked to after his own furnace broke down a little over a month ago.

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0 of 1 people found the following review helpful:
 
Date created: 2011-03-28 Location: Long Island, NY

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Warm, Quiet, Efficiant."
I have had my furnace for about 4 years now, and "WOW!" the warmth it provides in the winter is amazing, it kept me warm all winter, with about 38 inches of snow on the ground maximum and 12 degree weather. Not only was it warm, but it was quiet too! My wife and I would fall asleep under the covers every-night like warm, undisturbed babies. My only complaint is that sometimes the plate on them could be easily kicked off by my excited children running around my home, but it's an easy fix. And out of the 4 years I've owned it, I've only need to repair it once, when my father tried to move my couch by lifting it up... And dropping it on my furnace. I would buy this furnace again, because of it's efficiency on the gas it burns. I end up saving a lot of money. Yes I would recommend it to a friend.

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0 of 1 people found the following review helpful:
 
Date created: 2011-03-25 Name: W. Johnson
Location: Scotia
Years owned: 30

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"1982 Pulse still works well."
I purchased 60K BTU Lenox Pulse Furnace in 1982. Aside from new heat exchanger in 2002 supplied by Lenox for free, I have had 0 problems. Based on my experisnce and all these neagative comments, I agree they don't make funaces like they used to. I was going to replace it due to it's age, but these reviews gives me pause.I live on upstate NY where it goes near or below 0 degrees in winter.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.