Consumer Reviews of LENNOX furnaces

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Popularity:
#38  of 70 brands of furnaces

37% of customers recommend
3 of 5 stars 306 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2011-12-31 Name: Jay Colburn
Location: Calgary Alberta
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"I will never buy a Lennox again"
4 service calls since purchased 14 months ago. With our previous furnace we had one service call over 30 years.

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1 of 1 people found the following review helpful:
 
Date created: 2011-12-27 Name: R Hunter
Location: Espanola Ont
Years owned: 2

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Well made UNIT"
Okay so I bought this unit from my boss. I am a qualified gas fitter and I do work on Lennox products. Before I worked on them I was working on American Standard/Trane(Same furnace just different badge). Lennox is well made American product. The thing with gas fired appliances they still need to be maintained. Myself being a gas fitter that works on these unit would recommend this furnace if you are looking to maintain it.

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0 of 1 people found the following review helpful:
 
Date created: 2011-12-10 Name: D. Benson
Location: Iowa
Years owned: 10

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Been a good furnace"
I have had no problems until now after 10 years. The combustion blower motor went out. A reasonably priced replacement can be easily found many places on the Internet. My first concern was a circuit board failure when the furnace was installed because I kept hearing of other peoples furnaces failing from dead circuit boards. Not this one. A tip a Lennox dealer said was to blow out the small tube from behind the top access door. Pull off the tube from the left rubber piece and blow into the tube. a 't' fitting can plug and cause water to get in the fan area causing failure. I suggest pouring a lean bleach mixture into the tube and flushing it if repeated problems occur.

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1 of 1 people found the following review helpful:
 
Date created: 2011-12-08 Name: Steve
Location: KC MO
Years owned: 7

Satisfaction Rating:
2 of 5 stars Somewhat Unsatisfied

Review:
"Noisy!!"
Bought 2 identical units (my home and rental home) based on the Lennox name. Ha! So much for name recognition anymore! The most annoying thing about BOTH units...is the "super special efficiency motor thing"..whatever it is. It vibrates the entire furnace!!! Both units!! It sounds like a bulldozer has started up in my basement when it comes on. I've tried tightening the bolts on the motor, but it didn't help any. I had to actually TAKE THE MOTOR OFF and place dampening rubber spacers under the screws...it helped a TINY bit..but still......having to tinker and rig up a NEW furnace is uncalled for. No more Lennox for me. A friend of mine's furnace just went out. I told them NOT to buy Lennox due to my experience. See what sending your work to CHINA/MEXICO does to your company name?!

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0 of 1 people found the following review helpful:
 
Date created: 2011-12-07 Name: brian
Location: simcoe county ontario
Years owned: 4

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"scary hunk of scrap g61"
Well I had this installed 4 years ago and from day 1 it never fired all the time. I spent many a cold night down in the basement re-setting the thing over and over trying to get it to light. I have had 7 service calls 5 from the installer and still the furnace will only run with the small combustion box cover off. So I am very worried all the time it's running. I have decided to give climate air until xmas then it's lawyer time. It's also a story you would like to hear on the radio a simcoe county foster home with a furnace like that. Why didn't someone do something? Stay tuned.

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0 of 1 people found the following review helpful:
 
Date created: 2011-12-05 Name: Dean rusch
Location: Toronto, ON
Years owned: 8

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"A lemon from day 1"
The worst you can buy. The motherboard failed the second year and many a year after that. The Head Office did not respond to ANY complaint. Not even acknowledge. TOTAL GARBAGE!

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0 of 1 people found the following review helpful:
 
Date created: 2011-12-03 Name: N Gudul
Location: St Paul, MN
Years owned: 20

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Still working"
We have a 20 year old Lennox that still works fine. The only problem is that it is not a late high efficiency model. We used to have a Carrier in our old house by the time it was 5 years old, we had to have it fixed every other year.

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0 of 1 people found the following review helpful:
 
Date created: 2011-12-02 Location: Rochester, NY

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Review of my furnace"
I've owned this furnace since buying the house which was 6 years ago, I have never had a specific preference for furnaces nor had I even bothered to care for one until being a home owner. I like that it has been very low maintenance and so far has only required filter changes; it also consumes very little gas, keeps the house warm, the unit itself does not get hot on any exposed panels. The unit is very quiet and produces no noticeable noise. The only outside service that I have had done through a local heating and cooling company is a yearly inspection and cleaning of the entire unit, a temperature and pressure test, have the technician check the electrical system and to make sure the gas connections were safe, all of which was less than $100. I would buy the same brand again and recommend it to my friends for sure, unless it destroyed my house, hurt someone or caused a fire.

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0 of 1 people found the following review helpful:
 
Date created: 2011-11-30 Name: M D Fauve
Location: Polk County, Iowa
Years owned: 4

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Not reliable"
Cheap Chinese and Mexican parts continue to fail. Have had to replace several parts on ac & furnace due to failure. Lennox use to be top of the line, but I will never buy another one.

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0 of 1 people found the following review helpful:
 
Date created: 2011-11-26 Location: Binghamon, NY

Satisfaction Rating:
4 of 5 stars Somewhat Satisfied

Review:
"My lennox SLP98V furnace"
I've owned my furnace for about six months. It's reliable, quiet, and works well for the most part. It gets pretty cold where I live so having a reliable furnace is important to myself and my other roommates. It's quite efficient and my heating bill last month was as low as it's ever been. It was reduces approximately 10% compared to our older furnace that was replaced last winter. Now that summer is here, our cooling costs have also gone down by the same 10%. It had to undergo one repair because it was not installed correctly, but this was taken care of by the people who installed it within the same week. It sometimes runs a little loudly as well, especially at night when the house is quiet. I would buy this brand again because of its great energy efficiency and overall quality, despite the few issues we had with it.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.