Consumer Reviews of LENNOX furnaces

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Date created: 2011-03-07 Name: meiissa labbe
Location: calgary alberta

Satisfaction Rating:
Review:
"95% 2stage vdrive arpis installed"
wow what a nice quite effeicent furnace. we had it for over a year now and we love it compared to are old system. Arpis really did a proffensional install and have been very honest and easy to deal with.our home heats alot more evenly now and no more cold spots . great job lennox and arpis!!!

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Date created: 2011-03-06 Name: Mark
Location: Winnipeg MB, Canada

Satisfaction Rating:
Review:
"G61MPV-36B-070-01 the best furnace I've ever bought/sold"
I purchased a Lennox g61mpv eight years ago as a dealer, and technician. I can tell you all that the problems out there are 98% of the time caused by untrained technicians and installers. I keep track of all the failures and further document the results. Carrier/Bryant and lennox have proven to be the two best brands for me personally and as a retailer. I've installed both in all four of my own homes. I've removed both Rheem 80% and a Trane x90 due to noise and unreliability. (each were in brand new homes I purchased) In the Canadian prairies we see long streaches of very cold weather so there are many failures each year. If you do not maintain the equipment properly it will stop. I find the same complaints over and over, check to see if the technician even has proper training. On g51mp, g43uf, g61mp, vaccume ports plug left side red hose port at the collector (white residue), board failures inducer/ventor assembly stays on after call for heat (air switch code), g61mpv, circut board glitch will lock out after power failures, g32v upgrade this to one board (you may have to figure this procedure out on your own). There are a few more problems that occure. There is actually less than 2% actual failures due to workmanship and materials from the Lennox factory. You must service any and all furnaces every single year or they will stop! Ask the tech as many questions as you can if he bluffs his or her way through than send them packing and call someone else. nate is just one of many certification training schools that require each technitian to pass tests to show they do have the most basic of hvac knowledge and understanding, check it out. I've been servicing hvac equipment for almost 30 years and learn something new every day. Investigate the company you use, call them at night too! Make sure they are trained , ready, and availible for you.

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Date created: 2011-02-22 Name: TMiller
Location: Caddo Mills Texas

Satisfaction Rating:
Review:
"LENNOX DEALER"
I have been installing and servicing HVAC systems for 24 years. I sold Carrier for 17 years and switched to LENNOX 7 years ago. My company services all brands but we sell only LENNOX and here is why. I have NEVER had an issue with a LENNOX product. Someone stated parts hard to find and middlemen, not true, LENNOX sold by LENNOX and is the only brand that does not use a middleman. Instead of rambling on I just wanted to state this observation from my years of experience. More than 90% of all issues with ANY brand have to do with installer errors. There is more to installing a unit than just installing it. Techs who are baffled? Been out 3+ times and just can't figure it out, changing parts but problem still exists? GET A QUALIFIED service company and cut your losses with they untrained professionals. My company does not have callbacks and our technicians are trained and certified for YOUR protection and my peace of mind.

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Date created: 2011-02-04 Name: DERRICK SCHMIDT

Satisfaction Rating:
Review:
"Best purchase I have ever made"
I was an installer for lennox for a couple of years and I have now totally changed careers but that is besides the point. My slp98v furnace is the best purchase I have ever made, it runs great and never know its even running. I am a strong believer of lennox products and lennox only because to me they are built the best and lennox I feel is always one step beyond everyone else. now a furnace is much like a new vehicle on the market, if you buy something that is brand new and they havent yet been able to work out any of the kinks in the model you may have problems but that is a risk you must take to get quality and reliability! Best part is if something breaks on a new model and it is to do with a fault, it will be covered by warranty. so dont complain and relax you people.

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Date created: 2011-02-01 Name: Jhori
Location: Toronto

Satisfaction Rating:
Review:
"Very Reliable"
I had lennox g61 mpv furnace installed at our house. We found this furnace reliable. It is very quite and heat the house very well

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Date created: 2011-01-09 Name: R. Boris
Location: Toronto

Satisfaction Rating:
Review:
"High Efficiency Furnace"
We had Lennox high efficiency furnace installed 2 years a go at our house. We found Lennox brand furnace very reliable and quite. In addition, I observed a huge reduction in my gas bill.

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Date created: 2010-12-24 Name: Eric Young
Location: Toronto, Canada

Satisfaction Rating:
Review:
"AIRE ONE Heating & Cooling - Highly Recommend"
I have nothing but good things to say about Aire One Heating & Cooling. They quoted me a very competitive price and backed it with an extended warranty. They were not too pushy, highly knowledgeable and the installer even rolled out a red carpet to protect my floor! I did experience an issue with the equipment after the in stallation was complete and they sent a technician over to my house within 2 hours of me calling with no charges of any kind. I would highly recommend this company.

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Date created: 2010-12-01 Name: Kevin M
Location: Chicago IL

Satisfaction Rating:
Review:
"Blame the installer not the furnace"
I am an HVAC professional and have been in the business for 20 years. (Private Contractor - service and install) Most of these complaints are due to improper installation or lack of competence on the service company's part. Lennox does not have bad heat exchangers or parts and their warranty is top in class. If a heat exchanger fails prematurely most likely it is from lack of maintenance or improperly sized ductwork causing airflow restrictions. Unfortunately a lot of people out there claim to be pros and install equipment that they simply could not understand. A furnace is the heart of the system and the ductwork is the arteries....if the arteries are bad the heart will not work properly. I sell, service and install all brands but when asked for a recommendation I recommend Lennox because when we are done installing it the job is correct and the whole system performs properly. If you have problems call a competent service company and stop listening to made up excuses from an unskilled company.

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Date created: 2010-11-05 Name: Dennis Ferguson
Location: bcv166@gmail.com

Satisfaction Rating:
Review:
"I got really screwed with this air handler"
When it was installed in the early summer, it had on element of the heating system on 24/7 and I got electric bills twice the normal! The system is also noisy. It makes a groaning sound when it starts up and shuts down. I also makes a roaring sound when running. The electronics are primitive.

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Date created: 2010-11-01 Name: sjwooaw
Location: Monroe, WI

Satisfaction Rating:
Review:
"oh my..."
I have reviewed before but after reading more and more reviews it is clear to me that most people submitting reviews are not the smartest cookies in the jar. This site is for reviewing the LENNOX furnace NOT the companies who make mistake after mistake and in the end cannot be found bc they closed or Lennox yanked they dealer rights. I am very happy with my Lennox company in Monroe, WI. They are competent, smart and most importanty courteous to me and my home. So before you go submitting a review ranting and raving about Lennox being awful bc of leaks, or bc the installer couldn't fix it or any other reason besides something to do with the actual manufacturing of the product tkae a deep breath and think. What is this site for? If you want to review your service or isntall co than go somewhere else and quit giving Lennox a bad name bc you are an idiot.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.