Consumer Reviews of LENNOX furnaces

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Date created: 2012-10-28 Name: D. Thompson
Location: Illinois

Satisfaction Rating:
Review:
"Unsatisfied"
Our Lennox was selected for quality and considered one of the best on the market when we built our home. However, we have repaired the unit for the past four years at an average of $200 plus per year. We just replaced the unit with a different brand very unhappy with unit performance. The electrical box was our problem each season. Would not purchase another Lennox product.

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Date created: 2012-10-24 Name: James Ward
Location: Inez, ky.

Satisfaction Rating:
Review:
"Defective gas valve"
Replaced a Pulse Lennox gas furnace due to the failed pressure test with a Lennox Elite 195 uhe gas furnace. Local Lennox dealer was very good with installation and communication with customer. After Installing on 8-10-12. , the first use of furnace during cool nights the Following weeks there was failure of unit to ignite the burner with the Unit going into auto shut down mode after 5 attempts to ignite. Local Dealer tested gas valve, that is made by Honeywell, found the valve to be defective! Replaced valve, solving the problem. Suggestion: Lennox test furnaces before shipping, to prevent local Dealers the headaches and customers without heat!!

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Date created: 2012-10-13 Name: K McIntosh
Location: st clair shores, MI

Satisfaction Rating:
Review:
"Need standards on these reviews!"
I'm looking to purchase a Lennox (furnace & A/C) but reading this is a mess. The type of furnace, company that installed it, and where you live is important! All this info should be on every review, period. As for the type/model I'm confused I'm looking at Elite series el296v -does this equal 60v -60mvp reviews here? It sounds like your at the mercy of the installers hopeful-ly they are trained, and do everything right. This is a major purchase I don't want to get burned.

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Date created: 2012-10-10 Name: T. N.
Location: Saline, MI

Satisfaction Rating:
Review:
"Highly recommend this over the G61 model"
R. G. Wahl of Saline Michigan installed this for us in April of 2009 under warranty, replacing the g61 model that we had for one year - a review has been submitted for this model, of which the major complaint was the noise of the two stage blower motor. There were other complaints on that furnace as well, but the only thing I can remember was the blower motor. Now, the G51 furnace has been perfect... except for a rare occurrence, which has so far been easily resolved. It seems that whenever we return from havng been away for an extended period of time during the winter, the first night back when we turn up the thermostat, the furnace will turn off. The solution has been to reset the furnace, and it comes back on and works without another issue until we again return from an extended trip in the winter time. When we report the problem the next morning (it always happens at night, as that is when we return), we are asked for the error code that was flashing before we reset the furnace. We never remember to write this down. Probably because we are half asleep, and there is no paper and pen in the furnace room. So, as of now there is no solution, due to our own neglect in not writing down the code. But other than that, no problems in 3-1/2 years.

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Date created: 2012-10-10 Name: T. N.
Location: Saline, MI

Satisfaction Rating:
Review:
"Two-stage blower motor unbearably noisy"
Thank goodness our installer, R.G. Wahl in Saline Mich replaced this furnace under warranty. Ironically, the two-stage blower motor is supposed to be quieter than the single stage in the g51 model, but that just was not true for us. The blower motor kept our household up at night. It would whine like a jet plane taking off, then after awhile whine back down to a lower level, then it would either turn off (thankfully), or whine back up. We never knew what it was going to do next... whine up, or turn off, and it just kept us on edge when we were trying to sleep. We are so thankful that our installer replaced it with a different model under warranty, at no charge. Whew!!!!

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Date created: 2012-10-06 Name: J. Centofanti
Location: Suwannee Georgia

Satisfaction Rating:
Review:
"Energy saver and Money saver"
In November 2011 I had sl280 furnaces installed for the upstairs and downstairs also servicing the basement. I also had a xp14 ac unit for the up stairs installed at this time. I had a Amana 14 series ac unit installed downstairs 3 years ago. I set my summer temp. this year at 76 down stairs and 78 up stairs, and winter temp last year at 70 up and 70 down. All the units blew colder air in the summer and warmer air in the winter. My average energy bill had a savings between 50 and 60 percent. My 4500 sq. ft. house feels so much more comfortable. No problem with these units at all. They run very quite. Get a good installer. That is key...Thanks

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Date created: 2012-09-16 Name: Howard Murphy
Location: Wilson,N.C.

Satisfaction Rating:
Review:
"Circuit Boards are Junk"
We had a Lennox system installed 9 years ago. They have a major design problem with their circuit boards! Moisture leaks on them causing them to short out. After 4 boards lighting finally hit out system and killed it! Thank God! Stay away from lennox! We are upgrading to american standard!

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Date created: 2012-08-31 Name: D. Walker
Location: Scarborough Ontario

Satisfaction Rating:
Review:
"Lennox Furnace"
We had installed lennox slp98 high efficiency furnace for 2 years and it's very quiet furnace, it work very good condition, save a lot of money compare to my old Lennox Furnace. It's 98% High efficiency, and it was top of rate on the market. We are very satisfied for Lennox Furnace that we have been used for 30 years.

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Date created: 2012-05-29 Name: Diane Rapport
Location: Redding, CA

Satisfaction Rating:
Review:
"Basically no fan option"
We have owned this model, sold to us by Integrity, for three years. When you just want to circulate air throughout the house, the only option is a very low fan speed. Holding a feathered cat toy at the ceiling vent you will see no movement. Although Integrity has responded to my complaints by checking the unit to make sure it is working, their suggestion for a solution is to blow more insulation into the attic and just run the ac or Heat more often. How is this an improvement in energy usage?

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Date created: 2012-04-25 Name: bob conklin
Location: pine bush, ny
Years owned: 2

Satisfaction Rating:
Review:
"Ed Engle (ASTAR) came through to repair my furnace"
Through initial miscommunication I wrote a very negative review about my Lennon furnace install and sold by astar. Company owner Ed Engle got involved and called and came to my home on a Saturday to supervise the repair of my furnace and personally speak to me about the repair. Ed and his staff did an excellent job repairing my furnace. Thank you Ed for taking the bull by the horns and working with me and your staff to once again restore my faith in your company and your product.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.