Consumer Reviews of LENNOX furnaces

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Popularity:
#37  of 70 brands of furnaces

37% of customers recommend
3 of 5 stars 304 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2011-11-05 Name: T.J. Thomas
Location: Wyandotte Michigan
Years owned: 1

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"The Man"
Just had this Lennox G61MP-36B-071-* unit installed replacing a 20 year old lennox unit, this is a 95% efficiency unit. It is a relatively quite unit. Heat distribution is amazingly fantastic. This was just installed this week so I am hoping it last as long as last 80% efficiency lennox unit. The old unit I had to open the front of furnace to change the filter which was not fun. The new unit has filter that just slides out and can be replaced and I can also use a higher quality filter.

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0 of 1 people found the following review helpful:
 
Date created: 2011-08-29 Name: jackson777
Location: wisconsin
Years owned: 6

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"VERY SATISFIED"
Installed G61MPV-36-070 about 6 years ago and never had a problem, I would buy another!!!!

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1 of 1 people found the following review helpful:
 
Date created: 2011-08-13 Name: Glenn W
Location: Ottawa, ON Canada
Years owned: 27

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Is it the furnace OR Techs?"
I am interested in reading these reviews. It seems that almost all complaints boil down to service and expectations. When looking at savings (slp98 Guy) Look at electricity and gas. The ECM motor produces less heat, thus the gas will be about 10% more than the suggested 37% savings, but, hydro will be up to 755 less on the furnace or 25% overall. Also, savings will be negated if a "smooth setback recovery" is used in a programmable thermostat, as it confused the logistics in the board controlling the cycles. In this case, this is all installation related. Find another service company with a tech that is fully trained! The set up is critical on these furnaces, and the installers must be properly trained. Sadly, few are. At least 90% of the reviews I have read are installation and service related, not the equipment. My 27 years experience in Ottawa, where temperatures are regularly below 0f, is that Lennox, if installed properly, has the lowest failure rate of any furnace I have seen. It is a sad state, that more training is not more comprehensive from the sales on, to ensure the sale of the proper equipment for the application

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0 of 1 people found the following review helpful:
 
Date created: 2011-06-06 Name: ray d
Location: new jersey
Years owned: 2

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"great"
Surprised by the reviews I purchased a g61mpv-60-090 and it has improved the quality of life in our house. It's improved both the heating and cooling through out the house. We have saved typically 20 % on our home heating cost. Its super quit we don't notice its cycling on and off. Obviously most satisfied people never reach out with a positive review. Lennox is a multi- billion dollar company thats a 100 years old so they obviously make a great product.

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0 of 1 people found the following review helpful:
 
Date created: 2011-04-29 Location: St Clair Shores, MI

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Lennox Furnace Review"
I have owned the Lennox G60V furnace for 6 years and it is a great running furnace. Its a very powerful furnace, my house heats up pretty quick and my house isnt that small either. I have never had one problem with it, I love this furnace Lennox is a great brand that I recommend to everyone! Next time you buy a furnace go with a Lennox there is nothing to dislike about there furnaces!

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0 of 1 people found the following review helpful:
 
Date created: 2011-04-05 Location: Lynnwood, WA

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Great gas savings!"
I've had this furnace for a little over a year now and I am extremely satisfied with my results. My previous furnace had been getting old and ineffective and when it finally broke down I was in quite a lurch. A friend of mine recommended this model to me and I reluctantly purchased it. My savings were instantly viewable: I've saved several hundred dollars in gas in the last year because of how fuel-efficient this model is. There are no downsides to the model as far as I have been able to see, nor has there been any sign for any necessary repairs, though I do have a warranty in case the need arises. The model was recommended to me by a friend and I would certainly recommend it to a friend in turn because of how satisfied I am with this model. I already have at least one friend who I've talked to after his own furnace broke down a little over a month ago.

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1 of 1 people found the following review helpful:
 
Date created: 2011-03-28 Location: Long Island, NY

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"Warm, Quiet, Efficiant."
I have had my furnace for about 4 years now, and "WOW!" the warmth it provides in the winter is amazing, it kept me warm all winter, with about 38 inches of snow on the ground maximum and 12 degree weather. Not only was it warm, but it was quiet too! My wife and I would fall asleep under the covers every-night like warm, undisturbed babies. My only complaint is that sometimes the plate on them could be easily kicked off by my excited children running around my home, but it's an easy fix. And out of the 4 years I've owned it, I've only need to repair it once, when my father tried to move my couch by lifting it up... And dropping it on my furnace. I would buy this furnace again, because of it's efficiency on the gas it burns. I end up saving a lot of money. Yes I would recommend it to a friend.

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1 of 1 people found the following review helpful:
 
Date created: 2011-03-25 Name: W. Johnson
Location: Scotia
Years owned: 30

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"1982 Pulse still works well."
I purchased 60K BTU Lenox Pulse Furnace in 1982. Aside from new heat exchanger in 2002 supplied by Lenox for free, I have had 0 problems. Based on my experisnce and all these neagative comments, I agree they don't make funaces like they used to. I was going to replace it due to it's age, but these reviews gives me pause.I live on upstate NY where it goes near or below 0 degrees in winter.

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1 of 1 people found the following review helpful:
 
Date created: 2011-03-07 Name: meiissa labbe
Location: calgary alberta

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"95% 2stage vdrive arpis installed"
wow what a nice quite effeicent furnace. we had it for over a year now and we love it compared to are old system. Arpis really did a proffensional install and have been very honest and easy to deal with.our home heats alot more evenly now and no more cold spots . great job lennox and arpis!!!

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1 of 1 people found the following review helpful:
 
Date created: 2011-03-06 Name: Mark
Location: Winnipeg MB, Canada

Satisfaction Rating:
5 of 5 stars Very Satisfied

Review:
"G61MPV-36B-070-01 the best furnace I've ever bought/sold"
I purchased a Lennox g61mpv eight years ago as a dealer, and technician. I can tell you all that the problems out there are 98% of the time caused by untrained technicians and installers. I keep track of all the failures and further document the results. Carrier/Bryant and lennox have proven to be the two best brands for me personally and as a retailer. I've installed both in all four of my own homes. I've removed both Rheem 80% and a Trane x90 due to noise and unreliability. (each were in brand new homes I purchased) In the Canadian prairies we see long streaches of very cold weather so there are many failures each year. If you do not maintain the equipment properly it will stop. I find the same complaints over and over, check to see if the technician even has proper training. On g51mp, g43uf, g61mp, vaccume ports plug left side red hose port at the collector (white residue), board failures inducer/ventor assembly stays on after call for heat (air switch code), g61mpv, circut board glitch will lock out after power failures, g32v upgrade this to one board (you may have to figure this procedure out on your own). There are a few more problems that occure. There is actually less than 2% actual failures due to workmanship and materials from the Lennox factory. You must service any and all furnaces every single year or they will stop! Ask the tech as many questions as you can if he bluffs his or her way through than send them packing and call someone else. nate is just one of many certification training schools that require each technitian to pass tests to show they do have the most basic of hvac knowledge and understanding, check it out. I've been servicing hvac equipment for almost 30 years and learn something new every day. Investigate the company you use, call them at night too! Make sure they are trained , ready, and availible for you.

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