Consumer Reviews of LENNOX furnaces

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Date created: 2009-07-14 Name: E. Jennings
Years owned: 22

Satisfaction Rating:
Review:
"Carrier Furnaces"
Bought two Carrier 58ss furnaces, along with two Carrier ACs, and two Carrier Electronic filters in 1982. Had trouble from the beginning with the furnaces and air cleaners. Furnaces had to have circuit boards repaired, replaced numerous times, as well as fan motors replaced, etc. ACs were another story... rock solid, and we have summers with over 100 degrees for weeks at a time here in the midwest. 27 years on the ACs until one died this month. Not bad! The furnaces are another story... Finally replaced the Carrier furnaces with Lennox G50s in 2004 when one of the Carriers died for the last time. Had one service call on one of the Lennox furnaces in the interim and that was such a simple fix that the service tech incorporated it into a seasonal tuneup charge. Nice! Short story, Long... Carrier: good ACs, poor furnaces. Lennox: good furnaces... do I dare replace the ACs with another Carrier product or take a chance on Lennox ACs/Heat Pumps?

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Date created: 2009-07-13 Name: Dan Blews

Satisfaction Rating:
Review:
"hvac technician"
I am just here to defend lennox's quality name. I have been a residential HVAc service technician for 6 years and serviced and installed lennox equipment. I have serviced all brands and by far the worst are carrier and goodman they are horrible!!! It all comes down to maintaining your equipment. every time I see furnaces prematurely go bad its because the homeowner did not do routine maintenance like all manufacturers reccomend, and of course nobody warranties stupidity!when it comes down to a lennox most service techs that dont work for a lennox dealer dont know how to work on them, they overcomplicate them. lennox doesnt allow any guy with a wrench to work on their equipment, get a nate certified lennox technician and you will have the best equipment you could ever want

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Date created: 2009-07-13 Name: Chris
Years owned: 41

Satisfaction Rating:
Review:
"Should I or Shouldnt I"
I got an old lennox furnace that was installed in 1968 (its a g8), it still works great! I have it annual inspected and the tech states its like the unit is still brand new. Now im in the market to get a more efficient furnace as the g8 is around 60% or less, but all these reviews get me a little nervous. It would be nice if you all could state your model number as it sounds like the G32's suck but the model im looking at (g61mpv) seems to get good reviews, im still scared though as its going to cost me 7k to get it installed and id rather not waste money on a pos. Our winters get to -50 for weeks on end, I need a reliable furnace.

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Date created: 2009-06-25 Name: vicki
Years owned: 25

Satisfaction Rating:
Review:
"Lennox 25 year-old: never needed service"
I've had my lennox for 25 years and never called for service once. reliable!

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Date created: 2009-06-10 Name: P.PLUNKETT
Years owned: 6

Satisfaction Rating:
Review:
"p plunkett"
We have had nothing but trouble with this furnace how come.old one in home for 39 yrs.NEVER A service call.discusted.

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Date created: 2009-06-09 Name: Neil Parker
Years owned: 6

Satisfaction Rating:
Review:
"Not Worth It"
Had a 98 % efficient Lennox Signature Collection model g32v3-75-5 furnace installed in June 2003. In October 2008, four months after the warranty expired, had to replace an ignitor and fuel valve to the tune of $ 800. In March, 2009, had to replace a circulator fan module for another $ 600. Neither the installer, Appolo Heating Inc., Schenectady, NY nor Lennox Customer Service in Dallas, TX, (and the CEO) would respond to inquiries for consideration/extension of warranty coverage. In fact, absolutely no response was received despite sending two letters. Absolutely will NOT recommend a Lennox furnace.

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Date created: 2009-05-22 Name: Dave F.
Location: Northern Indiana
Years owned: 8

Satisfaction Rating:
Review:
"Lennox Demension Natural Gas"
Here in northern Indiana winters are cold and snowy. The Lennox Dimension has kept us comfortable for 8 years now. It also saves me money on my gas bill, it is 94.7% efficient. I also had an Aprilaire humidifier and air filter system installed at the same time. If your humidity is too high your windows will "sweat", that means that you need to reduce the humidity in your home by changing the setting downward on your humidifier or turn it off for a day or two.

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Date created: 2009-05-14 Name: t.snider
Years owned: 14

Satisfaction Rating:
Review:
"bad deal all around"
Had a pulse installed in 1995 at a cost of $3600.00 the old furnance was 26 yrs old no problems with it 'it was no a lenox' computer board went out3wks ago$347.00 To replace it now installing lenox central air $3800.00 and upon inspection they say the heat exchangerb is bad and unsafe and we need a new furnace $3800.00 dcome on should we get more than 14 yrs. out of our old Lenox?? I would think so!! Very unhappy with Lenox!!

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Date created: 2009-05-13 Name: Dave
Years owned: 1

Satisfaction Rating:
Review:
"Good furnace"
Installed last fall. Great unit so far. Quiet and far more efficient than our old furnace. Got a 10-year parts an labor warranty, so I'm happy about that because these modern furnaces are more complicated and could need more work in the future.

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Date created: 2009-05-11 Name: Dw
Years owned: 5

Satisfaction Rating:
Review:
"Lennox = GM = Crap"
We're 4 months past the date of installation and the motor burns out. Cost to replace is $400 and lennox won't cover because it is 4 months past the 5 year anniversary. Like gm, lennox was good for your grandfather but crappy for today...hope they meet the same fate.

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