Consumer Reviews of LENNOX furnaces

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Date created: 2009-12-01 Name: K. Barbieri
Years owned: 37

Satisfaction Rating:
Review:
"I love my Lennox"
My Lennox gas furnace is the original from when the house was built in 1972. I've only owned the house since 2002, but my furnace has always worked faithfully from day one. It had some minor problems with the sensors but that's it. Unfortunately, I need to get it replaced because the bottom is rusting out from a water leak I had in the basement. The only good thing about this is that getting a current model will certainly be more energy efficient.

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Date created: 2009-12-01 Name: D. sweeney
Years owned: 3

Satisfaction Rating:
Review:
"lennox elite"
I replaced a 30 year old coleman with a lennox elite and it broke down within three months. So much for a reliable furnace. Three years later and still wake up to a cold house.

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Date created: 2009-11-27 Name: MRS. FRED STONE
Years owned: 1

Satisfaction Rating:
Review:
"POOR"
My lennex furnace,put in my home about 10 months, ago makes so much noise that when it runs you can not hear the phone, tv personal conversation. we choose lennex as our new furnance with the selling point was that it was the quietest furnance air conditioner on the market. i AM VERY DISAPPOINTED!!!!!!!!!

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Date created: 2009-11-24 Name: R. Johnson
Years owned: 6

Satisfaction Rating:
Review:
"Best on the market"
Just upgraded from a 6 year old g51 model to Lennox's g71 modulating furnace. Also got an xc16 2 stage ac. Nothing wrong with the old unit just wanted the best... I'm actually in the business and sell/install Trane. I went with the Lennox from my service experience and Lennox's new tech. As of this post the G71 is the only truly modulating furnace on the market. I read some of the other reviews and I can tell you Lennox does not and has never made a "bad" furnace. If it doesnt work its because it wasnt installed right plain and simple, end of story. If the heat exchanger is cracked there isnt enough air flow or YOU'RE not changing the filter btw... The ONLY problem I can fault Lennox for is using a Johnson Control ignition control for there OLD G26 models. It was prone to failure after 10 years or so and Lennox uses Honeywell for the replacement part now. Anyway, ALL brand name manufactures are great for reliability (Lennox, Trane, Carrier) but the unit is only as good (and efficient) as the company that installs it. Go with the best company when buying, not brand. I've been in the business for about 20 years and I bought and installed a Lennox vs keeping a unit that was fine or getting a free trane. That has to mean something, maybe I'm just crazy hehe :)

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Date created: 2009-11-20 Name: Ron Danbury
Years owned: 3

Satisfaction Rating:
Review:
"Piece of JUNK!"
Lennox has to be the most over-hyped, over-priced and under-peforming piece of junk furnaces ever made! Save yourself from a major migraine and buy something else! (Unless you like footing high repair bill about every 6 months or so). Worthless!!!

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Date created: 2009-11-04 Name: L.Freeman
Location: Charlotte, NC
Years owned: 9

Satisfaction Rating:
Review:
"Too many repairs in the past year alone!! Terrible!"
The unit is only 9 years old and has had 4 repairs in the past year alone (bad blower moter, bad pressure switch, bad circut board...) and now after calling in for the 5th time, I'm ready to get rid of the unit. I've spent $1,500 in repairs over the past year and I'm sick of not having heat or ac, along with taking time off of work to have repairs done. Living in Charlotte nc should be easy on the unit. We don't have extremes temps and the licensed repairman has said the the unit is more than enough in btu for a house of this size, so that is not it. Could it be that Lennox is produces terrible units?? I think so. Good luck and stick with a different brand.

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Date created: 2009-10-23 Name: C. Foxx
Years owned: 9

Satisfaction Rating:
Review:
"lennox furnace poor quality and poor installation"
Lennox furnace has been a piece of junk from the beginning....After installation the air conditioner took 5 visits from installer to get it working properly...I Demanded a new unit & Inloes Heating & Cooling, 157 N. b St., Hamilton, Ohio 45013 informed me Lennox would not replace the unit and it had to be repaired....I Have been faithful with 2 service inspections yearly and changed to other heating companies.All have given a poor review of the furnace and improper installation.....My furnace is 9 years old and leaking water causing rust to form......Poor installation consists of hoses loosley connected on outside, no drip pan installed, no new return air pleum and many other issues......I Would not give Lennox or Inloes Heating & Air a favorable reviewand would strongly suggest you do no use them as installer for your prodect......The better Business will receive a complaint.............Carol Foxx

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Date created: 2009-10-22 Name: Amber Maurice
Years owned: 1

Satisfaction Rating:
Review:
"New Signature Lennox Furnace"
I purchased a Lennox Signature Modulating Furnace and am very pleased with it. It is so quiet and we now have much better airflow to all rooms. Installation was very neat and professional and the Lennox sales staff were helpful and low pressure. I highly recomend this model

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Date created: 2009-10-18 Name: Andy P
Years owned: 2

Satisfaction Rating:
Review:
"A Great Unit G-71MPV"
This is a Great unit. I had quotes from Trane and Carrier. I went with the Lennox because the comfort specialist was very knowledgeable and did not brand bash the others. Did a manual j and showed me what I could save in energy. The installation is only as good as the company installing it.

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Date created: 2009-10-15 Name: J. Trout
Years owned: 12

Satisfaction Rating:
Review:
"home owner"
I had a lennox g26 installed in my home 12 years ago and I have been very satisfied with it. I have never had a repair of any kind, I simply replace the filters regularly. This 40,000 btu unit replaced a 120,000 btu unit and though it has longer cycle times, it has never failed to keep us warm.

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