Consumer Reviews of LENNOX furnaces

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Date created: 2013-02-02 Name: Robert Grouse
Location: Easton,PA

Satisfaction Rating:
Review:
"A very noisy EL296"
Model EL-296-UH-090-XV-36C installed (after some delay) by a Lennox dealer. This is a premium, high-efficiency variable speed furnace. When the heating season arrived it began making several different noises. After some time the installing dealer was called; the technician reported that the variable speed furnace was installed to operate only at low speed. He made some adjustments and things seemed to improve, but more recently the strange noises have returned.

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Date created: 2013-01-22 Name: J. Cass
Location: Atlanta, GA

Satisfaction Rating:
Review:
"Love this furnace!"
I am a regular homeowner who had a Lennox SL280v installed back in July 2012. It is matched up with a Goodman a/c unit and the furnace has performed flawlessly. It is so quiet compared to my old Lennox furnace. I love the variable speed feature and I have seen more even temperatures throughout the house. a lot of these bad reviews are do to poor install or improperly sized systems. My advice to anyone is to find a good company with a very good reputation and make sure they are bbb accredited. Install matters more than brand. Systems installed and/or sized poorly will break down all the time and you will never be satisfied. I will have to say that all brands are junk these days. I wouldn't hesitate to choose Lennox again.

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Date created: 2013-01-21 Name: Bob Wright
Location: Upper Marlboro Maryland

Satisfaction Rating:
Review:
"My Lennox Gas Furnace"
This Lennox Signature 80 gas furnace is great! My gas bills have gone down and it is so quiet, you can hardly tell that it is working. I am very happy with my new Lennox gas furnace!

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Date created: 2013-01-16 Name: nikkie
Location: guelph

Satisfaction Rating:
Review:
"Worst piece of shit"
I have lived in my new build house for 1.5 years and I have had to call them out to fix it 4 times... Worst piece of shit, don't buy one.

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Date created: 2013-01-08 Name: Ron Turley
Location: Kingston Ontario

Satisfaction Rating:
Review:
"This Lennox has been good to us"
Ok, this is an old Lennox Pulse 21 that was discontinued 15 years ago, but, after 20.5 winters, it has been good to us. It is noisy, but we were warned that the pulse furnaces were. We get it serviced once a year and have a contract with the dealer. We have had two problems with it. The first was several years ago and I cannot remember exactly what it was, but the service contract covered the part, but not the labour as I recall. The second problem is current. We have had two techs look at it and it seems to have been the board (it has been replaced and the problem has more or less abated), but we are considering purchasing a new one as we are told parts are hard to come by and 20 years is pretty well the life of a furnace.

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Date created: 2013-01-07 Name: Bob B.
Location: Toledo, Ohio

Satisfaction Rating:
Review:
"Not real happy"
This furnace was installed in August 2003. I change the filters regularly and blow out the air lines every couple months. No matter what I do, this furnace has to be serviced every year. And usually on a Holiday or weekend. The company that installed it said we must have the furnace and a/c "tuned up" once a year or it voids our warranty. Called Lennox this morning and they said the same thing. But nowhere in our paperwork does it say we have to have it serviced once a year for the warranty. This is total bs. We dropped about $12k between the 2. Now we are supposed to spend another $160 a year for "tune ups"? I would not buy another Lennox for sure.

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Date created: 2012-12-31 Name: S.Zeches
Location: Colorado

Satisfaction Rating:
Review:
"Gas Heater"
This unit installed cost $6261. August 2006 we had no problems first three years then have had to clean heater every year since [$89.] due to Flame Sensor issues. Yes, it is very quiet and comfortable but the operating costs have been high for this 80% afue rating.

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Date created: 2012-12-29 Name: j. becker
Location: new ulm, MN

Satisfaction Rating:
Review:
"I have a Lennox buzzer furnace"
I have had a Lennox furnace a number of years. From the start it has buzzed like an alarm clock all the while it ran. It works to use fine sand paper on the ignitor maybe lasting a week or less than a day. Lennox repairman says it is from washing clothes in the basement. Who doesn't? Lennox is junk and the repairmen even worse. They are high cost-- not high efficiency.

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Date created: 2012-12-28 Name: Ted
Location: Ontario, Canada

Satisfaction Rating:
Review:
"1.5 year old, Pressure switches failed, cost $400, Lennox refused to help"
1.5 yr old, pressure switches failed, called Lennox, no backing of the failed product whatsoever, read the fine print, fixing cost over $350+half day off work - very very disappointed.

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Date created: 2012-12-28 Name: Max Shearer
Location: moscow, idaho

Satisfaction Rating:
Review:
"We would never buy another Lennox"
We have had a lot of problems with our furnace & with repair service. Heat exchanger had to be replaced last May and now the furnace is very noisy. Service tech unable/unwilling to take time to research the problem. Then last week the heater stopped working again on a Friday afternoon (week before Christmas). Technician says control panel burned out. Tech says Lennox & service company closed Monday and Tuesday so ordered panel on Wednesday. Part still not in (it's now Friday, a week later). Service company again closed Monday and Tuesday, so part may be installed next Wednesday, almost two weeks after initial call for repair.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.