Consumer Reviews of LENNOX furnaces

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Date created: 2010-10-10 Name: R. Fin
Location: Ithaca, NY

Satisfaction Rating:
Review:
"Amazingly trouble-free"
I've had a Pulse GSR14-80 for 21 years. It's been incredibly reliable and is highly efficient. I do my own routine maintenance (cleaning, oiling blower motor and purge fan motor, replacing air intake flapper valve) and have never needed a service call. The only actual failure I experienced was when a crack developed in the ball float of the condensate trap a couple years ago, allowing it to fill with water. But I was able to glue it back together, and it's been fine ever since. From what I've read here, Lennox quality has declined in recent years. But the old Pulse units were built like tanks (they weighed almost as much as one) and can be largely trouble-free if properly maintained. Unfortunately, the Pulse line has been discontinued.

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Date created: 2010-10-04 Name: J. Varga
Location: Wasaga Beach, On.

Satisfaction Rating:
Review:
"Electronic Air Cleaner EAC-14-3"
The unit seems to work, but Lennox as a Company STINKS! My electronic air cleaner installed by the builder's contractor, whom ever, did not mark the two slide-in units with 'A' & 'B' as is the box containing them. Now no one at Lennox in the U.S. or Canada is accepting my question as to which unit goes in first. They are defering me to their dealers. Most of thweir dealers in my area don't answer the phone, and the one that did want to charge a service call! I don't think Lennox knows anything about customer service! No wonder most of my neihbours have a different sysytem.

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Date created: 2010-09-30 Name: T Ben
Location: Canada

Satisfaction Rating:
Review:
"G61MPV moneypit"
I own a Lennox g61mpv, for just over 6 years. 9 service calls in that time. I have replaced the igniter twice in the same year, part was not warrantied even though it was less than 8 months old. Just replaced the inducer motor today, which I'm told was recalled for the same condition ours had (cracked plastic housing?), but in our case did not apply...? Repair costs over $900 so far this year, just out of warranty. Purchased a Lennox because I thought they would have figured it out after their Pulse furnace fiasco. I guess not! I know now, to turn on the oven and open the door, as a back up to the G61MPV. Get a good oven!

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Date created: 2010-09-16 Name: anthony poliso

Satisfaction Rating:
Review:
"Elite Series G61 Gas Furnace"
is it good

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Date created: 2010-08-14 Name: J. Iva
Location: Adrian, MI.

Satisfaction Rating:
Review:
"Awesome performance!"
I had a Lennox g61 Elite Series installed in my 2000 sq ft Duplex to replace two 1950s gm Delco Furnaces. This is a two stage 95% efficient unit. On first (low) stage it is so quiet that my tenants asked why could they never hear the furnace run? It is a properly sized furnace for the square footage, and properly sized duct work. Combine this with professional installers who knew exactly what they were doing and you have an awesome system. On low stage you have to put your hand near a heat register to confirm heat, it is that quiet. Thats the variable speed blower motor at work. On second (high) stage the airflow is turbo even on the 2nd story registers. Airflow is strong, but surprisingly quiet; can barely be heard. The tenant on the first floor says that in high stage he "thinks" he can hear the furnace below his kitchen. He is correct that is where it is. I will update this in January with a dead of winter report.

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Date created: 2010-08-12 Name: Dennis

Satisfaction Rating:
Review:
"Secret Recall"
I have a g71mpp 070 that was installed about 18 months ago. The heat exchanger failed in the first year. I have found out the Lennox knows about the problem with the metal in their g71mpp but will only deal with it as complaints are submitted. This poses a serious safety issue and should result in a recall of the g71mpp. Before the fall I will be removing this furnace for my piece of mind.

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Date created: 2010-07-24 Name: Manzy

Satisfaction Rating:
Review:
"50 years workin good"
Owned a Lennox in home for 50 years. It's a late 50s to early 60s furnace. Only replaced a mechanical part that went out to a digital unit. Bad efficiencies but runs like a top.

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Date created: 2010-07-10 Name: L. Marks
Years owned: 8

Satisfaction Rating:
Review:
"Junk! Terrible installation!"
Lennox furnace and AC installed in 2002. AC fine but furnace is a piece of junk having had 3 control panels, numerous new wiring, flame sensor, 2 thermostats, anything to try and find the problem in the past 2 years. Replaced last week with new Amana 95%. Many mistakes in installation found when disassembling the Lennox. It is all in the installation after much research and educating myself on furance and AC before purchase. My new furnace, wiring, gas line, etc. now looks like a well organized piece of machinery. The old Lennox looked like a hodge-podge of wiring, unlevel metal, filter eating sheet metal and pipes everywhere.

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Date created: 2010-07-07 Name: T.
Years owned: 9

Satisfaction Rating:
Review:
"Lennox Furnace"
I have 3 systems in my home. When I added them to my house, I put in Goodman products for the addition and nothing but problems! On my older part of my house, I have a 93% variable furnace by Lennox, put in about 9 years ago and I have never had a problem. I am going to switch back to Lennox.

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Date created: 2010-06-28 Name: Knows Better
Years owned: 2

Satisfaction Rating:
Review:
"YOU GUYS ARE ALL FUNNY"
Being in the industry, I find it amusing reading all these, blaming the manufacturer. The people you all should be looking at especially those of you with leaks is the installers. Leaks are caused by bad welds and the line sets don't come factory welded. They are done at install. Then, there are the ones who say their units are freezing up, which is probably because the units are oversized which again goes back to the installer not the manufacturer.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.