Consumer Reviews of LENNOX furnaces

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Date created: 2009-12-01 Name: D. sweeney
Years owned: 3

Satisfaction Rating:
Review:
"lennox elite"
I replaced a 30 year old coleman with a lennox elite and it broke down within three months. So much for a reliable furnace. Three years later and still wake up to a cold house.

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Date created: 2009-11-27 Name: MRS. FRED STONE
Years owned: 1

Satisfaction Rating:
Review:
"POOR"
My lennex furnace,put in my home about 10 months, ago makes so much noise that when it runs you can not hear the phone, tv personal conversation. we choose lennex as our new furnance with the selling point was that it was the quietest furnance air conditioner on the market. i AM VERY DISAPPOINTED!!!!!!!!!

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Date created: 2009-11-20 Name: Ron Danbury
Years owned: 3

Satisfaction Rating:
Review:
"Piece of JUNK!"
Lennox has to be the most over-hyped, over-priced and under-peforming piece of junk furnaces ever made! Save yourself from a major migraine and buy something else! (Unless you like footing high repair bill about every 6 months or so). Worthless!!!

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Date created: 2009-11-04 Name: L.Freeman
Location: Charlotte, NC
Years owned: 9

Satisfaction Rating:
Review:
"Too many repairs in the past year alone!! Terrible!"
The unit is only 9 years old and has had 4 repairs in the past year alone (bad blower moter, bad pressure switch, bad circut board...) and now after calling in for the 5th time, I'm ready to get rid of the unit. I've spent $1,500 in repairs over the past year and I'm sick of not having heat or ac, along with taking time off of work to have repairs done. Living in Charlotte nc should be easy on the unit. We don't have extremes temps and the licensed repairman has said the the unit is more than enough in btu for a house of this size, so that is not it. Could it be that Lennox is produces terrible units?? I think so. Good luck and stick with a different brand.

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Date created: 2009-10-23 Name: C. Foxx
Years owned: 9

Satisfaction Rating:
Review:
"lennox furnace poor quality and poor installation"
Lennox furnace has been a piece of junk from the beginning....After installation the air conditioner took 5 visits from installer to get it working properly...I Demanded a new unit & Inloes Heating & Cooling, 157 N. b St., Hamilton, Ohio 45013 informed me Lennox would not replace the unit and it had to be repaired....I Have been faithful with 2 service inspections yearly and changed to other heating companies.All have given a poor review of the furnace and improper installation.....My furnace is 9 years old and leaking water causing rust to form......Poor installation consists of hoses loosley connected on outside, no drip pan installed, no new return air pleum and many other issues......I Would not give Lennox or Inloes Heating & Air a favorable reviewand would strongly suggest you do no use them as installer for your prodect......The better Business will receive a complaint.............Carol Foxx

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Date created: 2009-10-14 Name: Curt Kvamme
Years owned: 7

Satisfaction Rating:
Review:
"LENNOX HM-30"
This is the 3rd unit in 15 years to go bad. The inverted combustion chamber starts leaking and from past experiences, will soon shut down for good. It's making a "air escaping from water" sound which is the telltale sound of the leak in the combustion chamber. I have a Propane model.

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Date created: 2009-10-06 Name: w channell

Satisfaction Rating:
Review:
"channell"
Wrong furnace and air conditioner installed by arpis. No guarantee, no exchange. Management at dealer rude and unreponsive. Removed new equipment and replaced at own expense. The manufacturer would not even respond to my complaint.

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Date created: 2009-10-06 Name: W. Muncy
Years owned: 5

Satisfaction Rating:
Review:
"Home"
The heat exchanger failed due to poor design. The warrantee is good but does not cover the $700+ cost of replacing it.

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Date created: 2009-10-04 Name: J GIMPEL
Years owned: 5

Satisfaction Rating:
Review:
"Lennox Gas Furnace"
The builder installed a Lennox g40uh(x) series gas furnace In the last 3 years when it is time to turn on the furnace, the tube passageway to the air flow was clogged not allowing the burners to light up. Does anyone know why this is happening and can tell me what to do to prevent this from happening

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Date created: 2009-07-16 Name: Justine Drewing
Years owned: 3

Satisfaction Rating:
Review:
"TRANE is the New Lennox"
I am the wife of a Lennox dealer, I can tell you this, Lennox no longer provides the quality that it use to. My husband is gone most evenings in the winter due to service calls to the Lennox furnace. It is always the same problem, the circuit board. He is now in the midst of erasing the Lennox line from his company as he believes in providing nothing but the best to his customers. He is also a Carrier/Trane dealer for more than 5 years, and he swears "Nothing can stop a Trane" His company has installed hundreds of Trane units (Furnaces/AC's) and I think in 5 years he has had two call backs re: the Trane, and they both had to do with snow blocking the intake pipes. We have a Trane installed in our home and believe it is nothing but the best. Do your research, Trane is the old Lennox.

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