Consumer Reviews of INTERTHERM furnaces

Read more about INTERTHERM furnaces

Read reviews of other Furnace brands

Write a review

---

Date created: 2013-03-11 Name: John Dalhaus
Location: Fairview Heights, IL

Satisfaction Rating:
Review:
"I just want it fixed!"
My Intertherm furnace was installed about 12 years ago. Since then it has failed 3 to 5 times each heating season. It's always the same problem, limit switches. Usually the problem can be resolved by pressing the button on the limit switch. But the limit switches quickly fail, and have to be replaced. My dealer failed to provide me with spare switches as I requested. We have spent thousands of $$ on service calls and dealer- suggested solutions, including a thorough cleaning, and upgrade of the exhaust system. I wrote to Intertherm, but did not get a response. I will never by an Intertherm product, or any other product from the dealer who sold it to me again.

---

---

Date created: 2013-02-11 Name: June
Location: Eau Claire, WI

Satisfaction Rating:
Review:
"Frustrated Beyond Belief"
Intertherm Furnace is 6 yrs old. I have spent hundreds of dollars on repairs & servicing several times each winter. Always the limit switches. This should not need to be replaced several times each heating season. I bought furnace because it was supposed to me more efficient. What a joke! My bills are higher than ever since we have to keep space heaters running throughout the house 24/7. Pretty sad when you wake up in the morning and you can see your breath. Will never purchase another Intertherm product and have nothing good to say about company that installed it.

---

Date created: 2012-12-22 Name: C Brown
Location: Youngsville, Pa

Satisfaction Rating:
Review:
"Nordyne Intertherm M7RL furnace"
Just had this furnace installed about a week ago. I'm not impressed. When the blower comes on, it's too loud. Supposed to be adjustable, but haven't heard back from installer. I turn it down at night, and in the morning it takes forever to warm up. Only warms up a few degrees, shuts down and starts back up. Took me 1 1/2 hours one morning to get it up to 70.

---

Date created: 2012-11-16 Name: John Dalhaus
Location: Fairview Heights, IL

Satisfaction Rating:
Review:
"I just want it fixed"
My Intertherm furnace was installed about 12 years ago. Since then it has failed 3 to 5 times each heating season. It's always the same problem, limit switches. Usually the problem can be resolved by pressing the button on the limit switch. But the limit switches quickly fail, and have to be replaced. My dealer failed to provide me with spare switches as I requested. We have spent thousands of $$ on service calls and dealer- suggested solutions, including a thorough cleaning, and upgrade of the exhaust system. I wrote to Intertherm, but did not get a response. I will never by an Intertherm product, or any other product from the dealer who sold it to me again.

---

Date created: 2011-12-07 Name: Paticia Trice
Location: Houston, Texas

Satisfaction Rating:
Review:
"Intertherm's Customer Service"
I have had an Interthem electric furnace model feh015ha in my home for more than 20 years. The furnace has provided excellent service and would have continued to provide excellent service had an electrical power surge not damaged the unit. Unfortunately I cannot say the same for Intertherm's customer service. It is less than pathetic. After the power surge I had to replace my furnace. Intertherm's customer service told me the exact model replacement is a model e2eb015ha. Intertherm lied! The e2eb015ha is not an exact replacement for the feh015ha. Intertherm has made changes in the outer metal box and location of wire connections inside the unit which made a direct switch out impossible. In addition to the installer I have also had to hire an electrician to make the appropriate changes in the wiring to enable connection to the new furnace. Exact model replacement ...not so! Intertherm's customer service provided no suggestion as to how to make the transition. In addition, Intertherm (aka Nordyne) does not allow consumers to talk to their technical personnel. If you buy an Intertherm/ Nordyne product and have a problem you are on your own to figure out the solution. I cannot speak badly enough about Intertherm's pathetic customer service.

---

Date created: 2011-10-14 Name: Jen B
Location: Mantua, Oh
Years owned: 2

Satisfaction Rating:
Review:
"Not a Happy Camper!"
I needed a new furnace in December of 2009. The company I used at the time replaced the old one with the same brand Intertherm M1MB-090*. I live in a mobile home, which only leaves me w/ a couple of choices. Ever since it was installed I have said it did not heat as well as the old one. They checked the air flow & temperature & said it was up to par. It still does not heat as well no matter what they say. Now the bearings in the draft inducer motor are "Defective", that's what the repair man wrote. They said it would be $455 to fix. The part is defective for crying out loud. The furnace only has a 1 year warranty. I think this crap about having to buy extended warranties is for the birds. Make a good product, stand behind it, & quit gouging the little people!!!

---

Date created: 2011-09-21 Name: T. Benic
Location: McMillan, MI
Years owned: 5

Satisfaction Rating:
Review:
"Consider another brand"
We had a INTERTHERM propane 90% installed in our house in northern Michigan. The efficiency has not been near as good as our old 80%. It may not be designed for the north country since we have colder temperature in the winter. In addition to this we have had to have service done on it every year since we owned it. The relay switch consistently goes out every other year.

---

Date created: 2011-01-28 Name: Simon
Location: Fernley, NV

Satisfaction Rating:
Review:
"BAD system, WORSE contractors!!"
Lincoln Heating in Reno, NV did a horrible job installing this system. This furnace FAILED completely within 3 months of installation. Lincoln Heating fought us tooth and nail to come do the repair. On a Friday afternoon at 3pm the furnace failed and when we notified the comapany, Lincoln's owner refused to repair the unit the following Monday!! It was 30* by 5pm that evening! It was a battle to convince the Co. owner himself to send a repair tech ASAP. There were serious problems then and now. The installation has caused severe sewer drainage issues since Lincoln drilled into our sewer line for the furnaces condensation line, issues that STILL remain UNRESOLVED. The furnace's condensation drain hose was improperly installed (including two kinks in the hose which blocked ALL flow!) And the furnace is failing again!!... Only ONE month after the repair. This furnace was paid for in whole by the State of Nevada Rural Housing Authority.... and we consider that quite a rip-off to all taxpayers (and we low-income families who desperately needed the promised lower utilty bills)!!!! We need this loud, failing and EXTREMELY COSTLY (monthly gas bills have not decreased AT ALL!!) furnace replaced immediately with a properly operating system. In case you are unaware, we live in an extremely cold winter climate here in the NV desert. We are very irritated with the poor service of the furnace, the installer, and the financial aspect as well. WE CAN NOT AFFORD THIS AWFUL FURNACE!!!! ...and con NOT sleep with the noise it makes. We are COMPLETELY UNHAPPY CUSTOMERS who would like this isssue resolved ASAP!! There is much, much more to this story....

---

Date created: 2010-11-11 Name: jon
Location: olympia, wa

Satisfaction Rating:
Review:
"tech review"
when trying to get a hold of tech support no phone numbers found. try to help customers but no support of intertherm

---

Date created: 2010-10-12 Name: Jeannie
Location: Nova Scotia Canada

Satisfaction Rating:
Review:
"Disappointed"
I purchased a new Intertherm furnace in 10/08, since then I have paid out over $600.00 in repairs to keep my furnace running. I didn't expect to have to have a service man here 4 times since the new furnace was installed, I am very disappointed with this product and would not suggest anyone to buy one. Shop around and stay away from Intertherm.

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.