Consumer Reviews of HEIL furnaces

Read more about HEIL furnaces

Read reviews of other Furnace brands

Write a review

1 2 Next >>

---

Date created: 2011-05-02 Name: ken bates
Location: THUNDER BAY ONTARIO CANADA
Years owned: 15

Satisfaction Rating:
Review:
"GAVE HEIL A SHOT AND IT MISSED MARK"
HAD A HEIL ULTIMATE 3 INSTALLED IN NEW HOUSE IN 1996, BLOWER MOTOR FAILED 11 YEARS LATER, $350 . HAVE HAD 2 EXHAUST MOTORS REPLACED AT $200 A PIECE.HAVE JUST HAD TO REPLACE THE FURNACE BECAUSE THE SECONDARY HEAT EXCHANGER PLUGGED UP AND TECH SAID IT COULD NOT BE REPAIRED.NEW FURNACE NOT A HEIL

---

---

Date created: 2011-04-05 Name: P. Truskoski
Location: Sudbury, On
Years owned: 1

Satisfaction Rating:
Review:
"Not Amused"
Had this Heil furnace installed 4 months ago, though the heat is good, my wife and I found the fan noise to be very loud. The technician turned the fan speed down to quiet it, still louder than our old unit and doesn't pump the warm air as it should, so it runs longer, so much for savings. It also makes a loud vibration noise on start up, again the tech can't get it to quiet down. So our only choice is to turn the thermostat way down so it kicks in less and doesn't wake us up. Anyone want to buy it? Thinking of cashing in some bonds and get anything else.

---

Date created: 2011-02-26 Name: David
Location: Skokie, IL

Satisfaction Rating:
Review:
"Homeowner"
I will not buy Heil furnace again, period.

---

Date created: 2011-01-31 Name: Marla A.
Location: Whitehall, MI

Satisfaction Rating:
Review:
"Don't know what you want"
I had my Heil Furnace installed on 12/1/10 and I am amazed that being a new model the blower is sooo loud. It's located in the basement and I can hear it upstairs in the TV room with the TV on start and run. It's a though I'm sitting right next to the furnace. Two people I know who just had a new furnace installed do not have this low blower coming through their vents. I'm not sure which brand they had installed, but it wasn't a Heil. I have had them come out several times to try quiet it down and have been told that the newer models nowadays don't have the same system as these new ones. My older furnace was very quiet and had it for over 17 years and I'm having great difficulty accepting this loud noise coming through my vents every day. I can't live like this. I'm still waiting for them to fix this and they seem to be in a quantary. Come on, don't they know what to do????? They're supposed to be educated in this area??? I truly feel I'm being snowed with their excuses...I don't know what to do??? Is there anyone out there that can assist me? I'm with the Consumers Energy Appliance Saving Program and granted they sent the one closest to us because we were without heat in the mid of winter...but I went to them and they sent me back to these guys because they are the only ones who service this area...Please help!

---

Date created: 2010-10-22 Name: Kathy Fifield
Location: Hanna , IN

Satisfaction Rating:
Review:
"why did i buy a heil furnace"
Purchased furnace in 2001 Dec. We built a new home. Nov.2005 had to call our furnace man back out to replace the smart valve. Oh guess what!!!!! just had him out yesterday, and its out again. This time i have to pay for it myself. and the barriers are going out in the blower. VERY UNSATISFIED

---

Date created: 2010-07-31 Name: K. Ebert

Satisfaction Rating:
Review:
"Not Worth the money"
Replaced my Singer furnace with a high efficiency Heil. Furnace ran fine for about 3 years. Ever since then I have been replacing parts on a yearly basis. Think I have about 4 new furnaces by now. The Singer which has been in the home for 40 years was moved out to my garage and still works fine with no repairs. I'm planning on moving the Singer back into the house.

---

Date created: 2010-01-06 Name: Annie
Years owned: 4

Satisfaction Rating:
Review:
"Heil Furnace in No Basement House"
I purchased my new house with a Heil furnace already installed. I have no knowledge of how a furnace works beyond setting a thermostat and that filters need to be changed and/or cleaned. So, having said that, I am frustrated and unhappy with my furnace because it is so noisy I have become hyper aware of it and it bothers me a great deal. The sound it makes upon start up of the fan is similar to a bagpipe discharging. It's final breaths of air at the end of a song. It's honestly not as loud as that, but loud enough that as I go about my daily business I hear it every time. Recently, it has starting "ringing" too once the fan gets warmed up. I had a repair guy in who said he couldn't think of any reason why it would make that noise. Must just be that kind of furnace. I'm having another repair guy in today and if he says the same thing, I feel forced to replace it. I can't have the furnace on at night because it wakes me up. Also, I live in an area where few homes have basements so it is in a closet adjacent to my bedroom, and located basically in the center of the house. The sounds however can be heard in every room. I don't think I could see my way clear to buying another one of these.

---

Date created: 2008-12-18 Name: E. Dillane
Location: Pickering, ON
Years owned: 6

Satisfaction Rating:
Review:
"Don't go heil"
Had a heil furnace installed with a new home as it was recommended by the builder. Went bad approximately 5 1/2 to 6 years. Heil was unable to supply parts and luckily replacing it was covered by home insurance. Scarily enough it began to leak gas and only due to our carbon monoxide detector are we still alive. Furnace was checked every year with a trusted and reputable tech. Avoid Heil at all costs

---

Date created: 2008-12-02 Name: D Bryant
Location: Windsor, NC
Years owned: 18

Satisfaction Rating:
Review:
"No service availible."
Unit installed wrong by contractor, Poor ground was the problem. Techs worked on it for three days until the right "trained" tech found the ground problem. Unit had repairs every year for 12 years until an update was made. I kept it on service contract until just a few years ago. Now service is usually just igniter but, control was just replaced and it is out again. My area had no one that had seen a furnace without a pilot light. I still get confused looks from gas people when I tell them about it.

---

Date created: 2007-09-18 Name: SAM
Location: BUFFALO NY
Years owned: 11

Satisfaction Rating:
Review:
80% HEIL Gas Furnace. The gas valve went after 5 years. It was under warranty, so I "only" paid $100 for a service call to install the $500 part. It has developed another problem, in that the the burners ignite momentarily, then flame out. This cycle occurs several times before the burners kick on. I'm replacing it with a 90 or 92% and will probably go with a Bryant. IF CONSIDERING A HEIL, CHECK THE FINE PRINT ON THEIR WARRANTY- IT SAYS YOU MUST HAVE A CERTIFIED CONTRACTOR "PERFORM ANNUAL MAINTENANCE" TO VALIDATE THE 7 YEAR WARRANTY. In other words, you have to spend $70-80 on a housecall for a service tech to blow dust off your burners. Pathetic.

1 2 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.