Consumer Reviews of HEIL furnaces

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Date created: 2008-10-01 Name: JBR
Location: Buffalo, New York

Satisfaction Rating:
Review:
"Great Value & Quality"
I have access to and install almost every major brand, including York, Lennox, Heil, Bryant/Carrier, Trane/American Standard, Goodman, Rheem, etc. It is quite common for a product reputation to suffer due to poor installation. For example, failed inducer motors often are due to improper pvc venting (too many elbows, wrong diameter, etc.). Improper sizing can destroy a heat exchanger, diminish efficiency, affect ignition systems, etc. At the present moment, Heil offers the best warranty, uses a stainless heat exchanger, features a no-hassle replacement warranty, utilizes standard parts for repairs/replacements (no more "smart valve", etc. It isn't a brand name advertised on television nightly so it is usually available at a better value. No modern furnace will last like the huge cast iron and steel monsters that used to be in basements. Those systems are no longer feasible due to (1) required efficiency regulations and (2) the cost to manufacturer to that level would result in $15,000 furnaces. Change your filter, hire a professional you trust and not just the lowest bid, and invest in maintenance. Again, I have access to every major brand - - Heil has been trusted to support the comfort of friends, family members and my own personal home for decades without issues. Please note that most companies manufacturer under several different brand names...and then consumer magazines rank the same model with different badge names differently! The model within a brand and the installation contractor are far more important than the brand.

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Date created: 2008-05-08 Name: A. Flick
Years owned: 10

Satisfaction Rating:
Review:
To the person that just entered his opinion 10yr. for the exhaust fan? Can't wait for you to purchase another brand if you think that’s bad. As for $200 maint. a year I think your contractor is ripping you off. They have replaced the ignition system with a new igniter no more smart-valve system. Besides if you clean your furnace every couple years ($40) if your contractor is doing his job you should never have this problem. As for the review from KY with the PGA furnace, that’s not a Heil model number that's a York.

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Date created: 2008-05-01 Name: Nelson and Alison Mathiesen
Location: Woolstock, Iowa
Years owned: 16

Satisfaction Rating:
Review:
Ours is a GHK 90% unit the only problems we have had has been one HVAC blower motor, 6 years ago, and we just replaced the induce/exhaust blower assembly in late April 2008. Our Monarch Wood Burner is also attached to the supply and return air ducts with auto/manual dampers. We have had really great operations from both units. Two years ago the Rudd ac gave up and we replaced it with a high efficiency 5-ton unit and evaporator.

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Date created: 2008-03-23 Name: john v
Location: Ottawa, Ontario, Canada
Years owned: 3

Satisfaction Rating:
Review:
I have had the 2 stage variable speed furnace(H9MPV) from Heil installed in my house for the past three years. This furnace has been quiet and reliable and came with a great warranty. This "n" series Heil was offered to me as well but I understand it was more of a builder's model. If Tom would have spent a little more money maybe he would have had better results. If Tom was in his house for more than 10 Years he should have gotten the higher end unit from Heil to enjoy a better warranty as well as a better result in heating and cooling. My furnace was priced hundreds under the "Lennox" model that they pulled out of here. Let me tell you I don't miss the annual bills of that "Pulse Specialty" unit. Everything was special about that thing. I have saved on hydro and the unit runs on low fire most of the time which makes it as quiet as possible. The installation crew placed isolation collar in my ductwork to eliminate noise vibration but I didn't need it. The unit is quiet.

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Date created: 2008-02-22 Name: Perry P
Years owned: 10

Satisfaction Rating:
Review:
I installed my Heil furnace 10 years ago. With minimal maintenance, the only problem has been a failed gas valve at the 7 year mark. My unit does not exhibit the noise level described in other reviews. I found the Heil to be highly dependable and would buy again.

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Date created: 2008-02-06 Name: A. Flick
Location: PA
Years owned: 10

Satisfaction Rating:
Review:
I personally own a GNK 90% gas furnace that I installed in my home. To this day i've never had it fail or have not replaced a part. I also am a Heil dealer/installer and i'm here to tell everyone out there that 9 times out of 10 if you have a problem with your furnace expecially the heat exchanger its not the problem of the furnace its the problem of the install or improper changing of the air filter. Being a service women of many different brands of furnaces I can tell you the problems you mention controll boards, ignitors, etc. are sometimes caused from power surges or moisture. I have changed controll boards on every line of furnaces York, Bryant, Rheem, RUUD, and yes a few of the ICP line. But i'm here to tell you that on a average I install approx. 45 ICP units a year and out of the 460 units installed over a ten year period I have lost 2 controll boards, 3 exhaust fans, 0 heat exchangers, 0 blower motors, 1 compressor, 6 24V ignitors, and 1 gas valve. Compared to other furnaces and parts replaced on other lines that is exceptional.

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Date created: 2007-09-10 Name: Tony DePew
Location: Northeast Indiana
Years owned: 3

Satisfaction Rating:
Review:
I installed a Heil H9MPV furnace in my home and it has been the most comfortable it has ever been. Hats off to you Heil for making such a great furnace.

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Date created: 2007-01-17 Name: Gavin
Location: Prince Albert, Saskatchewan, Canada
Years owned: 3

Satisfaction Rating:
Review:
I installed a Heil mid efficient furnace in my house three years ago. It is vey efficient and quiet running. It is dependable and has never let me down. As for what I read in another review about Heil furnaces being contractor grade furnaces, there is no such thing. When you stand this furnace next to any furnace on the market the main body of the furnace (heat exchanger)is no worse in quality or construction than any other furnace. In fact it is better. I am a contractor and know the pain that goes along with return visits for problem furnaces. I have been in the buisness of installing furnaces for close to thirty years. I have installed many other furnaces over the years, Trane , Lennox, Carrier and others. I have had many problems with these furnaces. Lennox, which is suppossed to be the cadilac of furnaces has changed styles over the years because engineering on two of their top furnaces were a problem, namely the Whisper heat and the pulse furnaces. I chose to install Heil because they don't let me down. Time is money and keeping the customer happy is the best advertisment you can have.

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Date created: 2006-10-26 Name: Robin
Location: Milford, CT
Years owned: 1

Satisfaction Rating:
Review:
This furnace is wonderfully quiet. It's a quality machine and it's built to last. The warranty on it is comparable to other leading furnace makers. Heil has been in business for over 25 years... a good sign because if they made bad products, they would no longer be in business. This is a quality unit, and when Properly Installed, it works fine just like any other machine. This unit was installed in an insulated shed, built off the back of our home just for this purpose. We also had a Heil central A/C installed and I will write a separate review for that (very positive!!!). EXCELLENT GAS FURNACE, WE'D HIGHLY RECCOMMEND HEIL PRODUCTS TO EVERYONE AND RECENTLY GAVE OUR OWN MOTHER A REFERRAL TO THE HEATING & COOLING CONTRACTOR WHO INSTALLS ONLY HEIL PRODUCTS!

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