Consumer Reviews of HEIL furnaces

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Date created: 2008-05-13 Name: Bestech
Location: Iowa

Satisfaction Rating:
Review:
I am a Nate certified service tech for over 10 years and I think Heil, Tempstar, Arcoaire and Comfort Maker products are made to last a very shot time. The heat exchangers are constantly going bad. They also have very expensive inducer motors that are noisy and do not last very long. I think Ruud or an American Standard furnace is the route to go for a quality furnace. But remember you can buy the best furnace on earth. If it is not installed properly you will have problems. I would also highly recommend installing a furnace with a variable speed blower motor. You will save more on your electric than gas.

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Date created: 2008-05-03 Name: M. Smoley
Location: Westfield, WI
Years owned: 5

Satisfaction Rating:
Review:
I have a Heil 92% high eff. furnace. We have had troubles with the gas value supposedly. They have been making clicking noises. The first one started making clicking noise around year 2006. In November 2007 we replaced the gas value. Now 6 months later this one is clicking to. It also is shutting down the furnace. HVAC Mechanic came out with new gas valve. When he turned on furnace to check everything. The new one also is clicking and furnace is shutting down again. He is checking out with some tech people. I also need help on this. Could it be the circuit board or the wiring harness?

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Date created: 2008-04-01 Name: grafgulch
Location: Illinois
Years owned: 15

Satisfaction Rating:
Review:
I have replaced at least 3 Flue Induction Fans in the past 12 years. I hate my furnace with a passion. The inducer is going out again. I just wish the weather would warm up a bit & I wouldn't have to worry about it until next fall, maybe I will win the lottery by then. Did I mention I hate my Kenmore / Heil Furnace???

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Date created: 2008-03-31 Name: brett johnson
Location: Hartford, WI
Years owned: 19

Satisfaction Rating:
Review:
It appears I have owned my Heil longer than any of the other reviewers so maybe one would think my experience doe not relate to the current models. Wrong! Almost every bad fortune people experienced - I have as well. Every year I have a major service call. Just had another Saturday. The two year old igniter went - again. Repair guy was annoyed because the igniter and computer are not for this model. I did not argue with him because we decided to switch the igniter some years ago and now the igniter lasts 2 years instead of 1 year. Had heat exchanger replaced once and the burners 3 times! Sure it was under warranty but labor is not. This product is garbage and you should run away from it. I'm in the building industry (lumber) and it is true about their reputation. Contractor grade - period.

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Date created: 2008-03-28 Name: C. Eaddy
Location: Inkster, MI
Years owned: 10

Satisfaction Rating:
Review:
A piece of junk. Having problems with the flame rectifacation. Change all the parts that needed to be changed and still problems. Problems every year.

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Date created: 2008-03-01 Name: Tom M.
Location: Clifton Park, NY
Years owned: 10

Satisfaction Rating:
Review:
I'm sorry to say I have a NTGM model, 92% efficiency. It's 10 years old. I just spent $350 on an inducer. A piece of the hub on the old one broke off. It caused a severe vibration, which was transmitted to the furnace, the ductwork, the floor of my house, and my rib cage. And heavens was it loud. The igniter is unreliable, even though it's been professionally cleaned several times. I can count on spending a couple hundred dollars a year on unexpected maintenance. If you're reading this and thinking of buying a Heil furnace - don't do it. As for the people here who think they're so wonderful, make me an offer on mine. I promise you I wouldn't be reluctant to part with it. This will be the last Heil product I'll ever own in my life.

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Date created: 2007-11-29 Name: James Hamblin
Location: Dexter, KY
Years owned: 11

Satisfaction Rating:
Review:
I have a HEIL propane gas unit model PGAA42E1K3. In 11 years I have had it serviced to the point that the serviceman no longer answers my calls. It has had the igniter changed about every year. The heat exchanger has been replaced once and the burner assembly twice. Now the new serviceman tells me that I need another heat exchanger, again. For the cost of the items, I should have bought from another manufacturer.

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Date created: 2007-10-16 Name: Bill Yskamp
Location: Watkins Glen, NY
Years owned: 12

Satisfaction Rating:
Review:
Twelve years and I am replacing it the heat exchanger went bad. I believe that a furnace in a dry heated cellar should last longer than that. the lenox furnace that was replaced was used when installed in the 50's and was still running in the 90's when we wanted a more modern unit. it would probably still be running

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Date created: 2007-10-01 Name: K Lokker
Location: Toronto, ON
Years owned: 10

Satisfaction Rating:
Review:
Our furnace is 10 years old, we have owned our home for 4 of those years. We have not gone one winter without a problem. The ignitor has failed, a valve has been replaced and just recently the heat exchanger has failed. Heil will cover the part BUT the labout is quoted at approx $600-700 and with the design of the heat exchanger I have been informed that it could very likely happen again. We are getting a new furnace this week. NOT a Heil!

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Date created: 2007-09-07 Name: W. Olmstead
Location: Edmonton, AB
Years owned: 13

Satisfaction Rating:
Review:
I'll add my JUNK vote to the rest. In 13 years of owning the product, I've rarely gone through a winter without a failure - usually limit switches, but I'm on to my 3rd induction unit motor. I keep convinciny myself that this is the last repair for a while, but I'm now pricing it's replacement.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.