Consumer Reviews of HEIL furnaces

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Date created: 2010-03-13 Name: Nathan
Years owned: 11

Satisfaction Rating:
Review:
"Heil"
Sounds like most of you have a problem due to installation and as far as the guy who paid $800 for gas valve, he got ripped off by the contractor. Gas valves only cost around 150. If I were you, I would contact your local Heil parts Co and tell them about your problems. There are people who can help you at the parts counter and recommend a good contractor, if needed or email me at mrfxt@jetbroadband.com Come and I can try to help.

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Date created: 2010-02-25 Name: Brian Fleury
Years owned: 8

Satisfaction Rating:
Review:
"B.Fleury"
I have over 20 years experience in the service industries. Having worked for a few service companies before starting my Company 8 years ago. Having seen a variety of furnaces. Mostly Carrier, Lennox, York, the popular brand names. Along with just about any failure you can think of with the furnaces. Heat exchangers, circuit boards, ignition components, main blowers, combustion blowers, burner assemblies, improper wiring, poor grounding, etc. When I first started my company, I looked around for a quality affordable furnace for my customers. I chose Heil because of the warranty that was offered with the furnace and the support network that was in place at the time. I have installed well over 300 Heil furnaces since then. One job was a 107 furnace install for a condo complex (5 years ago) From that job, I had 1 comb. blower fail, 1 comb. blower replaced due to noise. 2 ignitors fail, 1 flame sensor fail and replaced 1 gas valve (Smart Valve from Honeywell) not a fault of Heil. One thing that I noticed about Heil is that they are proactive in informing the contractors of potential problems that may arise and that they stand behind their warranties (never an argument). I have also been called in on other contractors installation by the Heil reps to correct faulty installations. It is important to 1) Have a quality product. 2) And this is maybe the most important for the consumer to Understand! Make sure that you are getting a certified installer With experience on that furnace (factory training) To wrap this up, I have found Heil to be one Of the better furnaces being manufactured at this time and I have hundreds of satisfied customers with Heil furnaces.

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Date created: 2010-02-06 Name: Alvin J. Bontreger
Years owned: 24

Satisfaction Rating:
Review:
"home owner in wisconsin"
I installed the 50,000 btu furnace in Fall 1985 in the new home. Worked great for about 10 years when the Co monitor started cherping with a low reading. Checked the furnace and the flame was not staying in the fire box. Took the unit apart and the exhaust pipe and secondary heat exchanger had over 40 holes in it. Went to the dealer and they got me new parts free of charge. It has been running ever since just fine. I also leave the fan running all the time to filter the air in my house and have had no problem with it. If the new ones are as good as this one, I will buy another one for sure.

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Date created: 2009-12-30 Name: Zach Akers
Years owned: 38

Satisfaction Rating:
Review:
"Did just fine"
Original furnace in a 38 year old house. 3rd blower and multiple elements over the years. Filter box is now rusting and running on 3 of the 6 elements. But for a 38 year old furnace, I'm sure this is an instance of "They don't build them like they used to."

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Date created: 2009-10-07 Name: G Ferland
Location: Ottawa, Ontario, Canada
Years owned: 12

Satisfaction Rating:
Review:
"Decent furnace"
We have owned a Heil 50000 BTUs for about 12 years now. Although I find the burners a bit noisy (especially on start-up), it is not a big issue. It has to work hard, since we live in Ottawa Ontario Canada (the coldest capital in the world !) It has never failed once, but I don't think this is a coincidence. YOU HAVE TO LOOK AFTER YOUR FURNACE for this to happen !!!! That means cleaning or replacing the filter regularly (I clean my re-usable filter once a month), cleaning and oiling the blower motor (I do it myself once a year, without removing the unit from the furnace), checking and cleaning the flam sensor, etc. Most people seem to assume a furnace is like a light bulb ; replace it and forget about it until it goes out !! If you do this, you ask for trouble no matter what type of furnace you buy !

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Date created: 2009-10-05 Name: Nate Hersco
Location: Chicago
Years owned: 19

Satisfaction Rating:
Review:
"natehersco"
I had 2 Furnaces installed in my home 19 years ago. They were Heil 90 % afue 100000 btu. They worked flawlessly 19 years. The only maintenance they had was to change their filters at the begining of the winter season. I live in Chicago and they kept our home perfectly warm all those years. They hardly consumed any energy. They were my greatest pride and joy all those years. They died simultanousley this week to my great chagrin. The person that installed them told me that they are obsolete and to get rid of my dead furnaces. He advised me to get a 95% afue Lennox furnace and it sadened me

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Date created: 2009-05-20 Name: Ken
Years owned: 3

Satisfaction Rating:
Review:
"Heil furnace and air conditioner"
I'm very happy with my Heil furnace and air conditioner. It works great and is quiet! Im saving money! I feel out of all my research that Heil (icp Carrier United Technologies)offered a great product and warranty. Air conditioner has a 10yr compressor, parts, 10yr no hassle replacement limited warranty. Furnace has a life time heat exchanger warranty, 10yr parts,and 10yr no hassle replacement limited warranty. All this with a great price!

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Date created: 2009-05-06 Name: george luken
Years owned: 26

Satisfaction Rating:
Review:
"80% 100,000 btu furnace"
I have had my heil furnace for over 25 years it has been excellent since the day I had it installed. Service is not an expensive thing with these furnaces they are extremely dependable and never fail to keep my family and I warm during the cold heating months

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Date created: 2009-05-06 Name: S Conanton
Years owned: 23

Satisfaction Rating:
Review:
"Very very happy !!"
I have had my old Heil heating and air system for over 23 years. During that time we never had a breakdown and only one component part needed to be replaced during the life of the system. We decided to install a new Heil system in April 2007 and I have to say "It Is Terrific !!". Our new gas furnace and heat pump is much quieter than all my neighbor's units and most important the new system has cut our energy usage by 59.1% !! I was amased at this savings and I also have to compliment our dealer Thompson Heating Cooling as they also did a wonderful job. As a retired engineer, I would have never believed that our new system would have achieved the energy savings that we are enjoying. It was so good two of my neighbors have installed new systems and are very happy.

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Date created: 2009-03-13 Name: Jay Kaiser
Location: Union, Kentucky
Years owned: 5

Satisfaction Rating:
Review:
"Director Of Sales & Marketing"
The Heil system that I installed has been great. We have had no service issues. The unit is extremely quiet and the best part is that our utility bills are significantly lower. We not only installed the variable speed furnace but we added the outdoor 2 stage heat pump.

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