Consumer Reviews of HEIL furnaces

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Popularity:
#27  of 70 brands of furnaces

41% of customers recommend
3 of 5 stars 122 reviews

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1 of 1 people found the following review helpful:
 
Date created: 2011-03-24 Name: PAUL
Location: CALIFORNIA
Years owned: 8

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"8 YEAR OLD HIEL"
I HAVE A 8 YEAR OLD HIEL HEATER ,I HAVE A HOME WARRENTY BUYERS PROTECTION GROUP THAT WILL NO LONGER FIX THIS HEATER, GAS VALVE GOES OUT ABOUT EVERY YEAR, NO ONE WANT'S TO STAND BEHIND THIS PRODUCT, HOME WARRENTY AND HIEL TECH SUPPORT ARE TELLING ME MOISTURE MUST BE THE PROBLEM, NO MOISTURE FOUND ANY PLACE,NO WATER FOUND, NOTHING. SOUNDS LIKE ANOTHER EXCUSE SO THEY DON'T HAVE TO PAY. DON'T BUY HOME WARRENTY FROM BUYERS PROTECTION GROUP THEY USE EVERY EXCUSE NOT PAY.

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0 of 1 people found the following review helpful:
 
Date created: 2011-02-05 Name: Balakrishnan Ranganathan

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Broken HEIL gas furnace"
I installed a new HEIL gas furnace for my home in January 2010. The heater failed yesterday 5th February 2011, a little after one year. Till the time it broke it worked well and kept us in good comfort. Right now the thermostat makes contact and wants to start the furnace and the gas nozzles light up but it does not go to the next step and the unit stops there and goes to step one. A mechanic has been called.

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0 of 1 people found the following review helpful:
 
Date created: 2011-01-19 Name: FRED METRO
Location: NIAGARA FALLS N.Y. 14305

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"90 PCT EFFICENT FURNACE"
FURNACE IS APPROX. 10 YEARS OLD.WITHIN 3 MO. THE FAN LIMIT SW WENT,IT WAS REPLACED BY CONTRACTOR FREE OF CHARGE. ABOUT A YEAR LATER A CIRCUIT BOARD WENT,I PAID. SINCE THEN I HAVE REPLACED THE DRAFT INDUCER MOTOR 2 TIMES & ITS STARTING TO GO AGAIN.MY ORIGINAL FURNACE WAS 22 YEARS OLD & WORKED FINE. WE PUT A/C IN &IT WOULDN'T FIT IN PLENUM. HEIL WAS RECOMENDED. WORST MISTAKE I EVER MADE

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0 of 1 people found the following review helpful:
 
Date created: 2011-01-14 Name: Vicki Kurasz
Location: Wisconsin Rapids, WI 54494

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Junk"
I bought my high efficiency furnace 14 years ago. It had issues two years into it and the issues kept coming. Both motors have been replaced along with most everything else. I could have purchased another furnace for what I've forked out since the warranty expired. Not to mention peace of mind.

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1 of 1 people found the following review helpful:
 
Date created: 2010-12-29 Name: Emjay Plaus
Location: Sudbury, ON

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Never Again!"
Heil Furnace 5 years old, replaced gas valve after first 2 years, pressure switch a month after that, 2 circut boards and now the inducer motor is fried...the total cost of repair is almost the price of the furnace at this point...brand new furnace being installed today and it sure as heck ain't a HEIL!

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1 of 1 people found the following review helpful:
 
Date created: 2010-12-09 Name: b. jones
Location: covington, ga

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Don't ever buy HEIL!"
Brand new central heat and air unit. The installers were of idiotic quality as well as this unit. Here it is at 3:30 in the morning here and I am typing this. I have no heat and my 81 year old Mother is visiting and we are waiting to attend a funeral in California for my brother. I have made three calls in three days with these hicks. Apparrently they are low educated, no skills and should not be installing anything. It isn't rocket science. HEIL suks and so do Georgia hillbillies (Installers/Techs).

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0 of 1 people found the following review helpful:
 
Date created: 2010-11-16 Name: john
Location: buffalo ny

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"very poor"
house built in 1998 repaired in 2002 blower repaired again in 2004 now in 2008 needed new a/c unit i think it was all poorly made oh yeah funrance blew out last nite all done getting anew one sick of heil

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0 of 1 people found the following review helpful:
 
Date created: 2010-11-07 Name: MAC
Location: Milo Ia.

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"COLD"
My furnace Hot Surface Ignition Control Box got on fire and burned other wires with it-the HSI igniter has gone out 4 times, replace-the furnace has 4 burners, on fire up, 3 ignite, count to 10, the 4th BOOMS, ignites, replaced burner, new lite bar under warranty, Boom is still there. Flame Roll Out Switch mounted to the front of plenum would get warm from furnace metal it was screwed to, would then shut furnace down,problem solved, I layed the unit on the cool cabinet, no more shut offs-Now the chimney motor in these units sound like 911 with sirons on, noisy,Next you need a pipe going outside to draw-cool air for furnace when it is running ? Now you get cold air coming in when furnace is off ? High limit switch set too low, off & on off & on. what a joke. I set a bucket of ice cubes in front of the return air in, stopped this mess until the ice melted. The plastic finns on the blower chimney motor are pressed onto the shaft, comes loose, drops and starts a scraping noise, solved this easy to take apart, then put Super Glue on shaft and push it back on. This would take a 100 HP tractor to get it loose now. All junk controls on furnace.

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0 of 1 people found the following review helpful:
 
Date created: 2010-08-08 Name: T Dons

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Hiel is cheap"
We bought the house 5 years ago. it's a beautiful remodel, but the contractor cut some financial corners. instead of purchasing a good furnace or boiler, he installed an el cheapo Heil furnace. home depot type quality. the thing has only two gas burners, and blows cold air into the house even in the middle of the running cycle when the flames should be hot. we try to be good and get it serviced yearly, and even to insulate the ducts. but it still is just el cheapo, inexpensive, and gives off little heat. no wonder it can a pvc vent pipe. I'd recommend a hydronic boiler for quit, efficient heat, or even a goo hot air furnace, but that might be hard to find.

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0 of 1 people found the following review helpful:
 
Date created: 2010-05-14 Name: Rick
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"95 % Heil that is why I am cold"
With the first year, the blower went out. Then 2 years later, the blower motor is making noise. When I first got this heater, I told the people where I got it from that I need something that will give me very good heat & be whatever would be the best for 1000 sq foot home . Well so far, I am so cold that I had to use other small heaters to stay some what warm. The heater man said if it is too big of a heater, it is just like having one that is too small. I think he sold me one that he could not sell and I got cheated. I called The company to see if I could get any help. No help! Then the owner of this place quit as I was told by other people he did poor work. I am handicap so I do not have the money to go buy a new one. So I do not know what to do. But I would tell you this is junk! Be so very careful if you need a new heater.

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