Consumer Reviews of Heat Transfer Products furnaces

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Date created: 2011-09-07 Name: Stephan Wilkinson
Location: Cornwall-on-Hudson,NY
Years owned: 3

Satisfaction Rating:
Review:
"Seems OK if you know what you're doing..."
Okay, it's true, this furnace does kick off maybe every six months and needs resetting. I had it happen once because of a tiny loose nut that got into the impeller area and broke up the swirl plate. I replaced the swirl plate myself (I'm a freelance writer, not a plumber), and the unit appears quite simple, when I got it apart. Another error code a year later, "exceeded high limit." Pushed the reset button and it worked fine. Another error code soon after that, "NC," which is unlisted in the installation-and-maintenance manual but I assume means "No Code." Reset did nothing, so I cycled the circuit breaker and it fired right back up. Bottom line is that if all you know how to do is work a telephone to call a service person, this furnace is not for you. (Doesn't really matter, since I see they're out of production.) If you have a basic grasp of machinery and electricity, you can deal with it. Frankly, I don't have much respect for people who can't replace a clothes-dryer drive belt or change their car's oil. Or deal with a properly installed Munchkin. You need to download the manual and do the annual maintenance (which takes maybe 20 minutes and a few tools).

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