Consumer Reviews of GOODMAN furnaces

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Date created: 2013-05-03 Name: Ivan
Location: zySvewKhHQ

Satisfaction Rating:
Review:
"We Run into Sticking Valves"
We run into sticking valves at work sometimes on our boiler. I open all the valves on our boiler once a shift in order to keep them from sticking. Might give it a try.

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Date created: 2012-02-19 Name: P. Weller
Location: North Augusta, SC
Years owned: 6

Satisfaction Rating:
Review:
"Furnace Installation"
My furnace was installed in a mobile home despite clear instructions that it was not supposed to. The installer was a very young man with less than a year's experience and was moonlighting from his daytime job with an established hvac contractor. He was allowed to do this by both me and his employer because he was the son of my daughters boyfriend at the time. I just knew this was going to be a bad experience but I allowed, for family reasons, it to continue. The boy never finished the installation and I, without experience had to finish the running of the flue pipe and then do extensive work on closing in the unit and building a cold air return. I just knew this thing would blow up the minute I turned it on but to my pleasant surprise, it all worked and has been for over 6 years. Any unit that can take the installation abuse this one has and operate trouble free for this long can't be all bad. I've put in a call for help today, it's not igniting but this time it will be checked out by a reputable service provider. I can't wait to hear what he has to say about this conclomeration.

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Date created: 2010-11-14 Name: BillJones
Location: Atlanta,GA

Satisfaction Rating:
Review:
"Old unit OK"
I have 2 1997 vintage gas furnace GMP 075-3 split AC systems in my home and 2 more in a rental property. Total repairs : My home - system A) 1 control board w/warranty , System B) 1 ignitor, 1 gas valve Rental property - System A) 1 flame sensor, System B) 1 flam sensor However, my HVAC tech has stoped installing Goodman for budget systems because of too many failures and uses Nordyne (Westinghouse/Nordyne and York). He install Trane for upper end systems.

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Date created: 2010-10-07 Name: Chuck Jackson

Satisfaction Rating:
Review:
"No Problems Yet ! ( NOISY)"
Had two Goodman's installed in rental units I own about 2 years ago. Have not had any problems to date. They are in a utility closet off hall way and are very noisy, the burner sounds like a blow torch and blower is something else !

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Date created: 2010-01-27 Name: Terry Atcheson
Years owned: 4

Satisfaction Rating:
Review:
"Goodman GMH95"
I purchased the gmh95 because the repair was half the amount of the furnace repair. I have seen a 15% decrease in the natural gas bill.

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Date created: 2010-01-25 Name: M Wentz
Years owned: 1

Satisfaction Rating:
Review:
"works as well as it is installed"
Let me just say first off, I am not an HVAC technician. I am, however mechanically inclined. I bought a gmh95 unit off the internet last spring to replace my 6 year old fuel oil unit that tried to kill me in the middle of the night last winter by lighting my face on fire while trying to get the stubborn old beast to reset. I switched to propane with this unit for 2 reasons. 1: The price of fuel oil has skyrocketed in the last 5 years I have owned this home. 2: Natural gas is not available in the rural area I live in. That being said, I am the type of person that studies, reviews and mulls things over for months before making large purchases such as a furnace. After getting estimates from local HVAC companies ranging from 4k to 5k for the type of furnace I wanted, I decided to buy and install the furnace myself. I chose the Goodman mainly due to price. In all, I spent around 2k including rental of a propane tank and having it set, a new plenum, return air drop, gas lines, and fittings, exhaust and fresh air lines, and fittings, glue, and all the other small bits needed to do the install. I read over the installation instructions 3 or 4 times and one Saturday morning, I tore out the old unit and proceeded to install the new Goodman unit. It took me a day to do everything having the installation book to refer to with me the whole time. I installed this furnace exactly as the instruction booklet told me to. This furnace runs flawlessly. I see people on here complaining and complaining and complaining about these units. I can understand a unit here or there having a problem from the get go as nothing is ever perfect and sometimes shit just happens and you will need to bitch at your installer or the manufacturer. On the other hand, there are people installing these things themselves that don't know what the hell they are doing or they have paid an installer that doesn't know or care what the hell they are doing. Improperly sized duct work and/or units with not enough vents are going to overwork your blower motor and burn that sob out in no time at all. The same goes for all you people that are too damn lazy to change your filters on a regular basis. Improperly sized fresh air and exhaust lines on the high efficiency models are going to cause all kinds of hell with the system. Dirty oily fingers touching the new ignitor when the old one is being replaced is going to cause premature failure of the new one.(By the way...the hot surface ignitor is a common repair on all furnaces using them rather then a spark type ignition) There are two types of these hot surface ignitors also, silicone carbide and silicone nitride. The silicone nitride will last as much as twice as long as the carbide model at a bit higher cost initially. Keep an extra one around and install it yourself when the one in the furnace burns out. Its 1 screw and one wire connection to replace it usually. Lets also mention that for those of you that may have a Goodman unit that was converted to propane when installed that the pressures for it must be set with a piece of equipment called a manometer to assure proper flame so as not to soot up or otherwise prematurely wear out your heat exchanger. Do any of you that have complained about premature heat exchanger failure route your clothes dryers exhaust into the house to capture the heat and humidity? That will kill your heat exchanger in a hurry too. Or even wet stale basements can do it. Or for those of you that say "Well, I have a brand new house blah blah blah". Do you have an air exchanger in the brand new house that's built so tight that when you slam the front door the toilet flushes? All that humid air needs to be replaced or its going to eat up your heat exchanger and corrode connections etc etc etc. My point is stop blaming the unit you bought when most likely its your own damn fault or your installers. Yes, it's hard to find a contractor you can trust but damn people, you have the internet to bitch so why don't you try using it to educate yourselves a little bit before you hand some dill hole a check for 5k and think everything is going to be like Alice in Wonderland. My only regret with the unit I purchased off the internet and installed myself is that I wish I had gone with the variable speed model rather then the multispeed unit I did get. I would have liked to have had control of the stages at the thermostat which isn't possible with the multispeed unit. If I had made that decision when i bought this unit, I would have give in this unit a "very satisfied" rating rather then the "somewhat satisfied" rating I did give it.

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Date created: 2010-01-25 Name: CJ
Years owned: 2

Satisfaction Rating:
Review:
"FRUSTRATING"
The furnace is 5 years old, I bought the house 1.5 yrs ago. I have had issues with the furnace from the start. I had a serviceman out 3 days in a row now (of coarse the problems happen on the weekends). They finally got a Goodman tech on the phone today. The installers connected a hose incorrectly causing water to build up and plug the lines - making the furnace shut off or not work at all. It has been corrected - we'll see how it goes.

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Date created: 2010-01-07 Name: Paul Kenneth Jordan
Years owned: 4

Satisfaction Rating:
Review:
"Kennneth Jordan"
Been a very good unit until now. Fan motor went out 18 days ago. Having problems getting a replacement part. I hope we get this motor soon. It's been the coldest winter in years. It's been a very efficient unit. Hopefully, Goodman can get this taken care of soon.

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Date created: 2009-11-10 Name: Gary Wells
Years owned: 4

Satisfaction Rating:
Review:
"GOODMAN downdraft furnace."
I installed a Goodman furnace and it worked perfectly for 1 1/2 to 2 years. I am now having problems pertaining to the electronics of the system. Pressure switches, limit switches and circuit board have all been replaced and it still has problems. Sometimes it won't work at all, sometimes it will start and then shut down before the temp is reached, giving me a pressure switch fault, or limit switch fault, or a restart fault. How can it go from running perfectly to not working at all. I would not recomend this furnace brand and I plan on replacing it. I figure a few more service calls will pay for a new furnace. How difficult can it be, there are only so many thing to go wrong and it seems that I have them all.

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Date created: 2009-04-06 Name: GOODMAN
Years owned: 2

Satisfaction Rating:
Review:
"Jury is still out on this one..."
Was nervous about installing a brand historically known for poor quality, but the installer and reviews online convinced us Goodman was improving. Installed a 94% variable speed, installers were unreliable and numbskulls. Unit worked great the first year, very quiet. Second winter the unit would start and run for a few minutes and shut off. We would reset with the power switch, and it would run for a few minutes and shut off. Service tech made 4 visits, replaced the blower motor and an intake valve before discovering there was a clog in the pipe leading to the valve. Has worked perfect since, the tech only charged us for two visits. I guess we'll see next winter. It's quiet, works well, great warrantee, and you can't beat the price!

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