Consumer Reviews of GOODMAN furnaces

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Date created: 2010-09-26 Name: F 1/202 ADA

Satisfaction Rating:
Review:
"returning home"
I bought my house in 2004 when I got home from Iraq and had a new Goodman furnace installed, it gave me 5 good years of service untill I left for two weeks and the mother board went out. In turn it froze all my pipes and caused some damage but I called Goodman and had a new mother board shipped to me and worked great till I had to go to Afghanistan. When I got home after a year I flipped the switch and it ran like it had been on the whole time. It comes down to maintenance, Goodman makes a reliable product if people don't want to show their units a little tlc in the off season too it doesn't matter what brand you buy. Ill never buy anything else

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Date created: 2010-08-26 Name: K thomas
Location: Wildwood, IL.

Satisfaction Rating:
Review:
"Goodman secrets"
O.K time for some truth here I work on and install these units and am interested by the comments here. I can tell you just by listening to the complaints what is wrong here. 1) constantly replacing ignitors= High voltage from electric co. used to be 110v now much higher(ever wonder why light bulbs don't last as long as supposed to. 2) bad blower problems = wrong sized duct work, dirty filters, and plugged up a-coils. (often I ask was your filter dirty "no, it has a brand new one" I look in garbage and guess what I find?, they changed it after they burnt it up! 3) let me guess you use those allergy filters, oops! they stop too much airflow when clean, wait a month and see what happens! 4)Bad circuit board= too hot because installer didn't use double wall pipe to keep it cool on downflow and/or you used those allergy filters and/or didn't replace filter every 30 days! 5) unit blows cold air for no reason= unit is protecting itself from low airflow caused by, yup, dirty filters 6) Our installer couldn't find the problem= he's an idiot, they are self diagnosing for God's sake! 7) what warranty issues I give them the part with info. and they replace it, you are being scammed by your installer, any other company can honor the warranty. 8) heat exchanger went out= see above and/or your installer put in too big a furnace. I did heat loads for a 1500 sq. ft. home that came out around 40,000 btu/hr not 100,000 btu/hr like I see all the time. Just try and tell a home owner that when you change their furnace you want to make it smaller so it works right, then I am the scammer! God luck lady you're gonna need it and lose my number please!

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Date created: 2010-08-01 Name: Bill Woods

Satisfaction Rating:
Review:
"5 yrs NO PROBLEMS GMV95 70000btu"
I don't understand why people are saying Goodman is not a good equipment. I had a gmv95 70000btu installed 5 years ago and never had a problem with this model. Never had it cleaned, only changed my filter regularly myself. The only thing I did was upgrade my single stage thermostat to a two stage which I highly recommend. I paid $2800 Canadian installed taxes in. My friends are installing Carrier, Lennox etc. Paying prices of $8000 plus for basically what I have and some are already having small problems. They are shocked when I tell them that I have a Goodman paid $2800 and never had a problem in 5 years. Maybe it was the installation or this particular model but whatever the case I think I made an excellent purchase. I hope this can help some of you decide as buying a new furnace can be a very frustrating process. Good luck!

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Date created: 2010-07-24 Name: JP Aaron

Satisfaction Rating:
Review:
"Wonderful & Reliable"
My mother's old heat pump was an old electric hog plus the a coil had a slow leak so we decided to replace it all. We went with Goodman. We especially love the variable speed blower which starts out running slow and then switches to high. No more cold or hot drafts of air! We did have one problem, the capacitor went out but the serviceman came right out and fixed it with no charge. We bought this unit because I had a friend change their old unit out for a Goodman and has had no problems at all!

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Date created: 2010-07-21 Name: A/C Man

Satisfaction Rating:
Review:
"GOODman"
I am also an Air Contractor and install Goodman. I have installed just about every brand out there and also service all brands. In my short 6 years in business, I can honestly say that Goodman is a quality product with a very good warranty. I have installed over 100 Goodman units and the only warranty I've had was a bad heating sequencer. Your install has to be done right! You can buy a $15k system with all the bells and whistles but if installed poorly you will have trouble with it. I'm sorry all of you are having heating and air problems but I would seriously look at the install. Most people go with the cheapest bid and and get a lousy install. I stand behind Goodman 100%.

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Date created: 2010-07-15 Name: C. Christian
Location: Richmond, VA

Satisfaction Rating:
Review:
"GMH95 Multi Position 95%AFUE"
My home was built in 1967. The original ductwork was still in place. In reading these reviews, I noticed that the majority of them are negative. What people have to realize is that, in order to receive satisfaction from your product, you have to have a quality installer that knows the product. My unit was installed in September of 2009. I live in Richmond, VA. and we just experienced the coldest, snowiest, winter in 10yrs. Needless to say, my furnace kept my downstairs completely comfortable the entire winter. I paired it with a 3ton Amana condensing unit and my downstairs has stayed cool thus far this summer. My electric and gas bills have been very reasonable. My installer suggested I do a dual system and currently I'm working on the upstairs installing a 2.5ton Amana Heat Pump. Insulation and the correct sized ductwork is very important. Please, please make sure your home is properly insulated and measured for proper tonage and ductwork. I would recommend Amana products to anyone in the market. You can't lose with the warranty and the noise levels are so quiet, sometimes I have to really listen to see if my unit is on when I pull into my driveway.

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Date created: 2010-06-23 Name: A. S.
Location: Pennsylvania
Years owned: 10

Satisfaction Rating:
Review:
"Can't believe what I'm reading here"
I'm a plumbing, heating & cooling contractor from Pennsylvania. For the life of me, I can't believe what I'm reading on this website, as I'm sitting here shaking my head in disbelief. First and foremost, I agree with the other contractors who say Goodman is a very good unit! With that said, as a contractor I've only had 2 problems with initial installment cause of GOODMAN in a span of 20 years. It's either I'm extremely lucky, OR I'm installing them correctly. I probably install anywhere from 5-10 systems a year, and the only 2 problems I've had from the factory was a bad "a" coil and a bad compressor. The coil had a leak, and was found when I pulled a vacuum. The compressor had to be changed out because it was D.O.A. Because a unit is icing up does NOT mean the unit is JUNK! There is a REASON why the coil could be icing up and you need to find out why. Goodman has some of the best warranties on the market today, and FORCED other manufactures' to do the same. Those tech who say GOODMAN is junk or "Builder grade" has an axe to grind. Hands down, I would put a GOODMAN unit next to Trane or any other company. Your unit is only as good as the person who installed it. I could sit here for hours and rip on Trane, American Standard, York etc. When these companies MASS produce, you're bound to get a bad apple. Doesn't matter who built it. Bottom line, let's use some common sense before you type.

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Date created: 2010-06-08 Name: T. Galloway

Satisfaction Rating:
Review:
"Goodman 16 SEER Duel Fuel"
We had 2 16 seer Duel Fuel systems installed in our home 3 years ago, a 2.5 and 3 Ton. I was hesitant at first until I was told that most minimum seer units give problems. Most reviews are on Goodman because most folks simply do not purchase 10 or 13 seer Trane units. This was true. I went with Goodman. Great install team made all the difference. The units are very quiet and have given no problems at all. Lower utility costs and great dependability. Go Goodman!!!

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Date created: 2010-05-16 Name: Furnace/AC man 10+ yrs
Years owned: 10

Satisfaction Rating:
Review:
"furnace just as good as it gets"
I work on less Goodman than any other make. When building my home, I put in a Goodman.

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Date created: 2010-05-16 Name: Rob D.
Years owned: 5

Satisfaction Rating:
Review:
"a+"
A+. Very pleased. My home stays cool in the summer, and toasty in the winter. Great warranty, excellent price, outstanding value. Thanks Goodman!

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.