Consumer Reviews of GOODMAN furnaces

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Popularity:
#22  of 70 brands of furnaces

45% of customers recommend
3 of 5 stars 322 reviews

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0 of 2 people found the following review helpful:
 
Date created: 2012-04-12 Name: Jason Urbanec
Location: Nebraska
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"2 stage heat pump 16 Seer"
If your looking for a cheap heat pump, a Goodman is the way to go; because that's exactly what it is. I purchased my unit less than a month ago, and I am having some serious buyer's remorse. I should have stuck with my older Lennox heat pump that was noisy but still working. If you want a heat pump that throws out heat when its 45 degrees outside; I would recommend a better brand. If you need to contact Goodman's customer service; good luck because you half to pay your installer for there time to contact of them. If I could take the unit back and spend a little more money on a good one. I would do it in a heartbeat!!! Take my advice saves yourself some time, a wife upset about a cold house and hard earned money, and get something better.

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0 of 2 people found the following review helpful:
 
Date created: 2012-03-06 Name: Clay Gilliam
Location: cgilliam@carolina.rr.com
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"A piece of JUNK!"
I am on my 4th motherboard and my 2nd air conditioner exchange unit in 5 years. I have had to pay labor on all of these repairs which now totals over 1500 dollars! This product just plain sucks!

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1 of 2 people found the following review helpful:
 
Date created: 2012-02-18 Name: Diane Heiser
Location: Greenville, SC
Years owned: 10

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Scrap Metal"
Had to have service on this unit every year since we have lived here. This is the second time the heater cores have cracked. Luckily we are all still alive. The house has never been warm and when the furnace is needed the most it is not working. We have had to replace blower motors, capacitor, control board, gas regulator valve, heater cores and numerous other parts. Goodman should be ashamed to market this product.

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0 of 2 people found the following review helpful:
 
Date created: 2012-02-16 Name: M. Turner
Location: Spokane WA
Years owned: 7

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"What a joke"
We have had nothing but trouble since this was installed. Now for the second winter in a row it's not heating the house, and the fan won't work when the thermostat is set on "auto". When it does blow it's cold air-our house temp is a balmy 59.

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1 of 2 people found the following review helpful:
 
Date created: 2012-02-06 Name: S Tomich
Location: Saginaw, MI
Years owned: 6

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"bad mother [board]"
Sitting here today with no heat. We have just blown our 5th mother board. This is absolutely ridiculous! I do not know how this company can get away with this. Count me in on a lawsuit!

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1 of 2 people found the following review helpful:
 
Date created: 2012-01-21 Name: Al McClelland
Location: Riverton, WY
Years owned: 7

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Al"
This Goodman two stage furnace would quit twice every winter. I would service the unit spring and fall but have had nothing but trouble with the unit. We have been without heat in January for two weeks now because the furnace keeps blowing mother boards. We are currently getting bids for a new furnace and it will not be a Goodman. All my relatives go with Trane units and have had little to no problem with them. January is cold in Wyoming. This unit is gone!!!!!

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0 of 2 people found the following review helpful:
 
Date created: 2012-01-10 Name: CHRIS
Location: OAK CREEK
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"ABSOLUTE PIECE OF SH-------T"
Sure it has a warranty -- but that doesn't mean I enjoy knowing the service tech's dog and kid's name because he is here almost weekly. Simply put, I was tricked into thinking this was a good furnace.

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0 of 2 people found the following review helpful:
 
Date created: 2012-01-05 Name: Ed Kline
Location: Asbury Park, NJ
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"would not buy again"
I have owned this furnace for 5 1/2 years. This week it failed to produce any heat. The repairman said it had gradually been failing and we have been throwing our money because the unit would just not produce sufficient heat. After initially spending thousands on the complete unit -- the repairs came to $1300. The blower motor and the water pump had to be replaced. the water leaked out of the receptacle and rusted the unit. It was mentioned that this was rather unusual for a relatively new, expensive unit. The company will not stand behind the unit and pay for the parts - the warranty is flimsy. If the company can't produce a longer lasting product - don't do business with them.

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0 of 2 people found the following review helpful:
 
Date created: 2012-01-04 Name: James and Jackie Luttrell
Location: albany OR
Years owned: 4

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"amana furnace"
I am submitting this review because in my opinion we have a faulty furnace that we have had to repair twice in four years already. The main board has went out 2 different times. Once two years after we bought our brand new home, and again the week of Christmas 2011. The second board was just recently replaced. In my opinion a furnace in a brand new house should at least last 15 years and I feel the manufacturer should replace it because something is faulty continually making the part to go out.

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1 of 2 people found the following review helpful:
 
Date created: 2012-01-04 Name: G Thompson
Location: Rosendale, wi
Years owned: 4

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"anyone know of a class action suit?"
Paid for high quality and got expensive problems. Blower motor is out and am looking at $1000.00 to replace.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.