Consumer Reviews of GOODMAN furnaces

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Date created: 2009-12-14 Name: T. Malella
Years owned: 8

Satisfaction Rating:
Review:
"Goodman HVAC 120-5"
We have had to have the AC worked on every year. It always leaks. The original contractor sent a repair guy out twice who wanted to charge us even though it was under warranty. Then the heater went out on the coldest day in winter. The contractor came out this time and found a rat in the system because he hadn't put a grill over the vent pipe. Now, our system is leaking Carbon Monoxide that set off our alarms. We've had to use our fireplace and have been waiting 2 weeks for Goodman to send us the $140 Flue collector box. It's made out of plastic, has no seals to prevent leakage of soot, and has cracked in three places by the fan motor. There is thick black soot in the water collector. We cleaned that out but it should never have collected and backed up with that much soot.

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Date created: 2009-12-11 Name: Jim Schultz,Pendleton, IN
Years owned: 1

Satisfaction Rating:
Review:
"poor warranty,quality,service calls are on you"
2nd season. 95% efficient furnace. have had all kinds of trouble with it. parts can be warranty but the labor and truck charges will make you a poor man. have had numerous service calls ran on and off first winter, this winter controller board is out, cost me $180 to have someone service it. Junk is junk.. goodman was a big mistake... Should have gone with someone with a better product saved my self a lot of time, money and angst.

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Date created: 2009-12-09 Name: JoAnn Collin
Years owned: 10

Satisfaction Rating:
Review:
"Very Unhappy"
We have owned our heater/airconditioner for a little over 10 years. Every single year we have had trouble with our unit. The heat exchangers are always whats wrong. They peel open, like someone used a can opener on them. Yes we did have a warranty, but we still had to pay out of pocket for repairs. If I could afford a new heater, I would get one, and it would not be a goodman!!!!!!! Once again here it is cold out, and we don't have a heater, because ares is broken again!!

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Date created: 2009-12-05 Name: J. Kozlevcar
Years owned: 8

Satisfaction Rating:
Review:
"joekoz"
Furnace was not built properly at the factory. a wire to gas valve Hi was absent. Goodman qc did not detect the problem, and I had to troubleshoot and find the problem with the installer. Factory claimed it was installer's fault. Never buy another Goodman, as they do not stand behind their product. Cost me extra $500 so far.

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Date created: 2009-12-01 Name: Paul
Years owned: 10

Satisfaction Rating:
Review:
"Unsatisfied Purchase"
I've had a Goodman furnace for 10 years. It worked good for the first three years but after that I've had nothing but problems year after year. I would expect to get for more years out of a furnace than have to worry about replacing parts year after year. This year I just found out that the circut board is failing and it will cost around $600 to replace with labor because it has to be re-wired. I'm not sticking that much in a money pit anymore, I'm going to replace it

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Date created: 2009-12-01 Name: d. kraut

Satisfaction Rating:
Review:
"not happy"
We installed a goodman furnace 2 weeks ago and already having problems. it locked out and now wont cycle through. we did as we were told and still nothing. it was installed by a pro and he is even baffled. not to happy with this furnace at all.

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Date created: 2009-11-20 Name: A.Mark
Years owned: 10

Satisfaction Rating:
Review:
"Goodman Terrible"
I have had to replace the ignitor switch 4 of the last 5 yrs at a cost of $200+ each time. Only response from Goodman was canned email saying they stand by their product. Would never ever buy a Goodman again.

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Date created: 2009-11-19 Name: V. B.Shelby
Years owned: 6

Satisfaction Rating:
Review:
"Absolutely Awful"
I have had to replace so many parts I can't mention them all. I had the a coil replaced less than two years ago and the replacement has already developed a leak and must be replaced. Of course it's out of warranty. This is the poorest product I have ever purchased.

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Date created: 2009-11-06 Name: B Brown
Years owned: 1

Satisfaction Rating:
Review:
"Maintenance"
New Units with Goodman electric heater, problems from day one. Heater strips going out, heaters won't shut off,squencers bad. Goodman keeps saying installation people Bull****. Bad compontents and they blame the insatllers.

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Date created: 2009-11-02 Name: KET
Years owned: 2

Satisfaction Rating:
Review:
"Heat exchanger already bad"
The heating season just started and the heat exchanger on my furance just went. Not even 2 yrs old yet - I have to wait 7-10 days to get a new one and I have to pay for shipping !!!! I also have to pay for the installer to put it in and I am running electric heaters- there goes my electric bill !!!! Never again - my brother had one to be installed and he said No thanks.

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