Consumer Reviews of GOODMAN furnaces

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Date created: 2010-01-25 Name: Tracy Zurcher
Years owned: 8

Satisfaction Rating:
Review:
"Goodman Furnance Beware"
We have had more problems with this furnace than you can shake a stick at. Replaced ignitor switch twice, valves twice, now cracks in 2 of four heat exchangers. We have already sunk nearly $800 into repairs, and my children woke up to a cold house again today!

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Date created: 2010-01-18 Name: Steve See
Years owned: 10

Satisfaction Rating:
Review:
"worst i've ever owned"
Problem after problem. Will never buy another.

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Date created: 2010-01-15 Name: A. Cherid
Years owned: 2

Satisfaction Rating:
Review:
"Goodman is not a good man"
I have a Goodman furnace for just two years and I have to replace the circuit board. Three parts replacement like this, will end up costing the price of a new furnace. All what I can say is: this furnace is a piece of junk.

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Date created: 2010-01-09 Name: Mr. Saville
Years owned: 1

Satisfaction Rating:
Review:
"Goodman = Garbage"
Just bought a house early December with what was told to me to be a 2006 installed Goodman. Well, it's early January and the heat exchanger bought the farm and it now needs to be replaced!! Had my service guy tell me it's actually a 2001 model making it actually 9 years old. Long story short I'm not impressed and I just sold my old house with a brand new Trane which worked amazing!! Well I'm buying a new Ruud and have a really good installer who is local in my town. Goodman is garbage!! Good luck to the previous owners of my home in there next life as a dung beetle!!

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Date created: 2010-01-06 Name: Bob
Years owned: 4

Satisfaction Rating:
Review:
"Goodman downdraft furnace"
Furnace was installed new the year before I bought this house. It has been nothing but problems. The circuit board continues to give random fault numbers, but mostly the impeller fan faults. I've finally figured out that it really is the board that's going bad. The manufacturer hasn't properly soldered the large connector and the board is placed too close to the long flue that the downdraft furnaces have. The net result is a heat related failure at the connector. I will never buy nor recommend a Goodman/Janitrol to anyone.

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Date created: 2010-01-04 Name: Betty Deepe
Years owned: 2

Satisfaction Rating:
Review:
"It's -17 degrees and I have no heat--again!!"
I bought two Goodman furnaces, one for the first floor and one for the second and third floors. The top one is fine and the first one is a real dog! The flames burn about 2-3 minutes and then they cut out and the blower keeps blowing cold air for another 5-6 minutes until the flames cut back on. The thermostat is set at 85 and the house is less than 60 degrees. So far I have a new circuit board, new flame sensor and now the installer is going for a new gas valve. Do I feel duped? Yep.

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Date created: 2009-12-30 Name: T. Norton
Years owned: 1

Satisfaction Rating:
Review:
"Ms"
We built our new home last year (occupied in Aug 08) and installed both Goodman Heat and AC units but have experienced repeated problems. Service repairs have included several freon leaks and finally replacing of the coil. Total service cost to date roughly $1000, which weren't warrantied. (and yes, we shopped around for pricing). We are frugal and keep the temps low at 65 while away and 67 while at home. But, we still have outrageous electricity bills. The Goodman unit runs for 10-15 minutes, cuts off and then cuts back on in 2-3 minutes and it never gets warm. It just uses electricity. We too, wrote the Goodman Company Consumer Affairs and received a letter from their legal department stating that we signed a liability release form that they would cover $200. Their website states they pride themselves on quality and reputation. It doesn't fit with their response in my opinion. A new system shouldn't be operating like this. Why won't they stand behind their product? The cost of this unit was high and we thought we were getting a reputable product but obviously not so. After reading all the negative comments posted here, it makes me wonder if it will take a class action lawsuit to get their attention. Goodman, you obviously have a product issue.

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Date created: 2009-12-21 Name: L. Gage
Location: Phoenix
Years owned: 2

Satisfaction Rating:
Review:
"Fan and Circuit card failed"
I have read the reviews but this unit came with the house which was new two years ago. The first year, the fan came apart (felt and sounded like it was going to come down through the ceiling!). Now, it is the second winter and the circuit card has failed. Why is this a good unit? Supposedly installed by a professional company that does a lot of business here in Phoenix.

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Date created: 2009-12-19 Name: Cathy Crutchfield
Years owned: 13

Satisfaction Rating:
Review:
"not happy"
Purchased this unit in Fall of '96. First repair came in January of 2003 on Superbowl Sunday and it cost $225 to have someone come and repair it. Furnace broke down again in the Winter of 2004. Repairs cost $354. Now, one week before Christmas of 2009, I came home to find the heater was not working and the repairman informed us that the heat exchanger is cracked and would cost around $2000 to have it repaired. I payed over $4000 to have this furnace installed. I am not at all happy with this purchase. Will never buy a Goodman heater again and would not recommend it to anyone.

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Date created: 2009-12-15 Name: Frank Gentile
Location: IL
Years owned: 6

Satisfaction Rating:
Review:
"GOODMAN FURNACE"
I moved in my home 6 years ago and replaced every thing new. We've put a Goodman furnace. I have been very unhappy with this furnace. Every year, I have to replace the ignitor because it keeps going out twice a year for the last 6 years. It cost me $79.00 every time the man comes. He installed it and can't find out what's wrong with this furnace. Maybe you can tell me? I came home tonight (I live in IL) and it's 100 outside. Tonight, I worked late and came home with no heat. I'm very upset and very unsatisfied with your product. Can you help me out? Thank you!

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.