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Consumer Reviews of GOODMAN Furnace

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Number of Reviews: 170
Average Rating: 3 out of 5

The opinions expressed in these reviews are the opinions of consumers that visited FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.

Review your GOODMAN Furnace

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Results 1 to 10 of 170 for GOODMAN Furnace Reviews.

Date created: 2010-08-01 Name: Bill Woods

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
I don't understand why people are saying Goodman is not a good equipment. I had a gmv95 70000btu installed 5 years ago and never had a problem with this model. Never had it cleaned, only changed my filter regularly myself. The only thing I did was upgrade my single stage thermostat to a two stage which I highly recommend. I paid $2800 Canadian installed taxes in. My friends are installing Carrier, Lennox etc. Paying prices of $8000 plus for basically what I have and some are already having small problems. They are shocked when I tell them that I have a Goodman paid $2800 and never had a problem in 5 years. Maybe it was the installation or this particular model but whatever the case I think I made an excellent purchase. I hope this can help some of you decide as buying a new furnace can be a very frustrating process. Good luck!


Date created: 2010-07-24 Name: JP Aaron

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
My mother's old heat pump was an old electric hog plus the a coil had a slow leak so we decided to replace it all. We went with Goodman. We especially love the variable speed blower which starts out running slow and then switches to high. No more cold or hot drafts of air! We did have one problem, the capacitor went out but the serviceman came right out and fixed it with no charge. We bought this unit because I had a friend change their old unit out for a Goodman and has had no problems at all!


Date created: 2010-07-21 Name: No More Trane
Location: Lexington, KY

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
We recently started using the Amana/Goodman units due to the local distributor in Lexington, ky keeping all parts and most full systems on hand. Being a long time Trane fan, I was skeptical of the quality and durability of Goodman. After several full replacements and some great support from Goodman, I can actually say “move over Trane, you are not worth the extra money”! Here in the real word, there are only two compressor manufacturers, two electronic board makers and only a few different motor names in all of the 150 different brands, so the service/support and dependability are the only factors to consider when buying HVAC units. I have heard good and bad of every unit name and can honestly say- it is only 10% unit brand and 90% installation technique and quality! Keep some money for yourself!!!


Date created: 2010-07-21 Name: A/C Man

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
I am also an Air Contractor and install Goodman. I have installed just about every brand out there and also service all brands. In my short 6 years in business, I can honestly say that Goodman is a quality product with a very good warranty. I have installed over 100 Goodman units and the only warranty I've had was a bad heating sequencer. Your install has to be done right! You can buy a $15k system with all the bells and whistles but if installed poorly you will have trouble with it. I'm sorry all of you are having heating and air problems but I would seriously look at the install. Most people go with the cheapest bid and and get a lousy install. I stand behind Goodman 100%.


Date created: 2010-07-15 Name: C. Christian
Location: Richmond, VA

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
My home was built in 1967. The original ductwork was still in place. In reading these reviews, I noticed that the majority of them are negative. What people have to realize is that, in order to receive satisfaction from your product, you have to have a quality installer that knows the product. My unit was installed in September of 2009. I live in Richmond, VA. and we just experienced the coldest, snowiest, winter in 10yrs. Needless to say, my furnace kept my downstairs completely comfortable the entire winter. I paired it with a 3ton Amana condensing unit and my downstairs has stayed cool thus far this summer. My electric and gas bills have been very reasonable. My installer suggested I do a dual system and currently I'm working on the upstairs installing a 2.5ton Amana Heat Pump. Insulation and the correct sized ductwork is very important. Please, please make sure your home is properly insulated and measured for proper tonage and ductwork. I would recommend Amana products to anyone in the market. You can't lose with the warranty and the noise levels are so quiet, sometimes I have to really listen to see if my unit is on when I pull into my driveway.


Date created: 2010-07-12 Name: D. Fields
Years owned: 3

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
My experiences were not good. First, squirrel cage disintegrated. Second, gas ammana blower went out. Third, leaked coolant. Fourth, capacitor on compressor blew up. Fifth, circuit board was out. In fact, it has cost me over 1,000 dollar in 4 yrs to use it in repairs.


Date created: 2010-07-07 Name: Carol
Years owned: 6

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
After 6 short years, we already need a whole new blower unit (motor, wheel, assembly) despite regular servicing. Warranty expires at 5 years. We will be $850 poorer. Don't buy this. I tried to get customer service to help but they stood firm. Rip off!


Date created: 2010-06-23 Name: A. S.
Location: Pennsylvania
Years owned: 10

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
I'm a plumbing, heating & cooling contractor from Pennsylvania. For the life of me, I can't believe what I'm reading on this website, as I'm sitting here shaking my head in disbelief. First and foremost, I agree with the other contractors who say Goodman is a very good unit! With that said, as a contractor I've only had 2 problems with initial installment cause of GOODMAN in a span of 20 years. It's either I'm extremely lucky, OR I'm installing them correctly. I probably install anywhere from 5-10 systems a year, and the only 2 problems I've had from the factory was a bad "a" coil and a bad compressor. The coil had a leak, and was found when I pulled a vacuum. The compressor had to be changed out because it was D.O.A. Because a unit is icing up does NOT mean the unit is JUNK! There is a REASON why the coil could be icing up and you need to find out why. Goodman has some of the best warranties on the market today, and FORCED other manufactures' to do the same. Those tech who say GOODMAN is junk or "Builder grade" has an axe to grind. Hands down, I would put a GOODMAN unit next to Trane or any other company. Your unit is only as good as the person who installed it. I could sit here for hours and rip on Trane, American Standard, York etc. When these companies MASS produce, you're bound to get a bad apple. Doesn't matter who built it. Bottom line, let's use some common sense before you type.


Date created: 2010-06-16 Name: Samantha
Years owned: 1

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
Our story is pretty much the same as everyone else's. Our practically new unit already needs a new condenser coil to the tune of $500 for the part (which is covered under warranty) however, the freon and the labor charges were not covered under warranty, and that cost us just as much. A 15 minute phone call to Goodman proved to be the worst customer service experience I've ever had. Logic, good manners, and courtesy do not matter to these people. They are the antithesis of caring and helpful. I have several business degrees and I realize that they may think they don't have to be customer friendly, but in the end, their profits would most likely be enhanced if they provided even a minute amount of customer service. It was truly one of the most awkward, infuriating phone calls I've ever made in my life. Buyer Beware! We will never buy Goodman again.


Date created: 2010-06-10 Name: David Ell
Years owned: 2

Satisfaction Rating:
Very Unsatisfied Somewhat Unsatisfied Neutral Somewhat Satisfied Very Satisfied

Review:
Furnace always needs 3 cycles to start while pushing cold air into the house. Does not always start and worst part when it starts does not run until it reaches thermostat temperature. It restarts many times before temperature is reached, each time pushing more cold air into the house. Sometimes does not start but fan continues to blow at full speed without heat. This recycling at night makes for a lot of lost sleep.


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