Consumer Reviews of GIBSON furnaces

Read more about GIBSON furnaces

Read reviews of other Furnace brands

Write a review

1 2 3 4 Next >>

---

Date created: 2013-03-18 Name: Amy
Location: MI

Satisfaction Rating:
Review:
"Worthless Piece of ****"
This Gibson furnace is only 8 years old and we started having problems with it less than 2 years old. I have always heard to stay away from this brand, but was put into our new construction home without our knowledge. Looks like we will be replacing this piece of junk real soon. Repair person is here at least 3 times per year trying to get it to fire.

---

---

Date created: 2011-12-03 Name: Cory Youngblood
Location: Amarillo, TX
Years owned: 4

Satisfaction Rating:
Review:
"Worthless Piece of Crap"
I will never buy anything from this useless company again. I've paid so much in repairs on it the last four years. I could have bought a new Lennox unit. It's CONSTANT.

---

Date created: 2011-05-31 Name: O. Prokopie
Location: Saskatchewan, Canada
Years owned: 2

Satisfaction Rating:
Review:
"A Piece of Junk"
We purchased this furnace on Nov 8, 2008 and have had nothing but problems replacing motors, sensors for a total of $740.00 in repairs and service calls. Many of the problems have been under warranty, but the service calls are doubling in price with each call. The distributor and installer are not taking responsibility for the repairs being placed in the furnace and are making unreasonable excuses as to why the furnace fails to work. The next time the furnace fails to work, we will have no choice but to replace it with another more reliable furnace - one that is more reliable than the Gibson we have now. The Gibson will be placed on the front lawn to display to the public that this furnace is not reliable and a warning for public to beware in purchasing this furnace.

---

Date created: 2011-03-03 Name: Andy Nodolski
Location: williamstown, nj

Satisfaction Rating:
Review:
"Big waste of money"
My Gibson Furnace is only 5 years old. I have had it repaired once under warranty and 6 times NOT under warranty. I caould have bought a new furnace again for the amount I spend fixing it! BIG piece of junk!

---

Date created: 2011-02-24 Name: J. Brede
Location: Southern, NH

Satisfaction Rating:
Review:
"Heat Exchanger Bad after 6 years"
We have a Gibson Aprilaire 2-Zone comfort Control Furnace by Nordyne. The heat exchanger went on a Wednesday afternoon. After having difficulty finding a dealer who could service the appliance, the Gibson distributors in our area did not have the part needed. We were told the earliest Nordyne could get the part to us would be Monday. Since we live in NH and it's February with a storm on the way, we contacted Nordyne directly. Their customer service leaves nothing to be desired. They could have cared less that we have two small children and will have no heat with temps in the single digits. They were unwilling to assist in getting the part here any sooner and reminded us that their policy was to cover the part and not the shipping. After informing them that if they were to take their car in for servicing while it is still under warrenty, they would not expect to have to pay shipping for the part to fix it, nor would they be charged. Their reply was that this was "their policy". After much run around, bottom line is: Overnight shipping of the part is almost $400, 2-day (for Monday delivery) is around $200. We need to pay for the shipping, the install and for the part at a total cost of approximately $1250. We will be reimbursed later for the warrented part after Nordyne deems it appropriate and gives approval. In the interim, our home will have no heat aside from a gas firepace for almost 5 days and is at risk for freezing pipes. Customer service is poor. Distributors do not carry parts because they do not want to pay shipping charges as well as costs associated with warehousing and inventory. If this product was not under warrenty, we would seek out another brand. Also, in the future, because of poor customer service, we will not consider their other products. This company makes many on the market including Maytag and Frigidaire. For a list of other products, check out Nordyne's website. Buyer beware.

---

Date created: 2011-02-14 Name: Beth McCarthy
Location: Michigan

Satisfaction Rating:
Review:
"New Furnace quit after 6 years"
We bought our home new in 2004 with a Gibson furnace. In August of 2010, the compressor died. No warranty as only 5 years on this brand at that time. Have heard the same story from another local homeowner who had same brand installed in their new home dating from that time. He had leaks and compressor problems. We had to replace the entire unit. Shouldn't happen after only 6 years!

---

Date created: 2010-12-13 Name: Tim M
Location: Sidney OH,

Satisfaction Rating:
Review:
"Contractor"
Nordyne Gibson furnace are not worth your time to install.These contractors that been putting them in well they might be getting lucky. Ive read its the contractor bull - - - - ive been intalling and a contractor for 26 years admitt it gibson furnaces they are junk.Consumer be aware

---

Date created: 2010-11-26 Name: Jeff C.
Location: Merrimack, NH

Satisfaction Rating:
Review:
"Heat Exchanger Failed"
My home was built in 2004. The HVAC contractor installed a Nordyne Gibson condensing gas furnace (KGCRC 080C-12B). In 2009, a limit switch failed and had to be replaced. This year (2010), the furnace kept shutting down due to flame rollout in the burner box assembly. I had a local HVAC company look at the furnace. He found several holes in the heat exchanger assembly. He told me this should not have failed on a system that is only 6 years old. He said he sees a lot of problems with Gibson furnaces. I inquired what it would take to fix the heat exchanger. He told me it would probably take him a day to disassemble the furnace, install a new heat exchanger and reassembly the furnace. I decided it would not be worth the effort to fix the this furnace and decided to replace it with a better more energy efficient model by another manufacturer. I would also be able to get a tax credit on this years tax return (up to $1500 including product and labor) since the model is very efficient (~98% efficiency). I will never allow a Nordyne/Gibson product installed in my house again.

---

Date created: 2010-11-09 Name: Greg
Location: Crystal Beach, Ontario

Satisfaction Rating:
Review:
"Warranty"
My furnace is only about 4 years old and the control board is fried. The contractor tells me it is under warranty, but the warranty only covers the parts, not the installation. So I'm out well over $150 due to a faulty part....I wonder what would happen if the car companies had a policy like this? I own a number of rentals and will never touch Gibson again.

---

Date created: 2010-11-02 Name: NOT Gibson
Location: London ON

Satisfaction Rating:
Review:
"Owned 2 years"
Bought furnace in 2008 and have had nothing but problems with it.After repeated service calls I have spent another $900.00 on getting it fixed and going through days of no heat.NO one seemed to know what was wrong with it at first. I was told that this is unusual for this furnace but obviously from the other comments this is pure lies. I will NOT recommend this furnace to anyone!!! I am waiting to hear from the supplier.

1 2 3 4 Next >>

The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.