Consumer Reviews of DUCANE furnaces

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Date created: 2013-04-20 Name: Nickbeam
Location: Austintown Ohio

Satisfaction Rating:
Review:
"Ducane Furnace ... NO NO NO!"
The Ducane Furnace in my home town sounds like a jet taking off when it lights up. You have to turn on the television on the second floor Skype high to hear it. Don't even try to listen to it in the basement...

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Date created: 2013-03-21 Name: Miller
Location: Arlington, Virginia

Satisfaction Rating:
Review:
"Beware of late night fire hazards"
We built an addition to our house in 2000. It is now March 2013 and after a late night fire from the failed heat exchanger and failed override switch, we are now having to replace the entire 12 year old unit because it is burned. Even though the heat exchanger has a warranty of 25 years. If we had not been home last night, it would have burned the structure of my new addition and who knows what else. I have contacted Consumer Services at Allied Air Enterprises who basically says we owe you nothing. Even though since the installation of the unit we have had gas leaks and other parts to have fixed along the way. Now we have to replace a burned out unit!!

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Date created: 2012-10-13 Name: Ed Samsel
Location: Warminster, PA

Satisfaction Rating:
Review:
"Worst Heater Ever"
I had a 93% High Efficiency heater installed in Nov. of 2010. Last year I spent a small fortune on service because the inducer blower kept filling up with water and shutting it down. My service tech says that this should never happen. Guess what, it does. I am having the same problem this year. If I add the cost of service, this heater is not saving me anything as promised.

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Date created: 2011-12-07 Name: ED STEWART
Location: Navarre, Ohio
Years owned: 5

Satisfaction Rating:
Review:
"RUN AWAY--- DON'T BUY DUCANE!!!---"
First month started to smell oil. The heat exchanger was bad -- had to replace it. Since getting this junk I have had nothing but problems, replaced everything but the tin and fan. The fan is making noise. Don't know which is worse: the fan or the jet sound. Had to buy electric heaters because the furnace breaks down every year.... Worst product I ever bought. As I read in other post you get what you pay for. I tried to save a few bucks but have suffered for 5 years. Research and pay a little more up front and have peace of mind.

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Date created: 2011-11-18 Name: John Rakoczy
Location: Burton, OH
Years owned: 7

Satisfaction Rating:
Review:
"poor performance"
Sadly, when building my new home in 2005, I did not insist upon a specific manufacturer of furnace. I have regretted it ever since. Pilot issues, burned out induction motor, and no real warranty support. On the cooling unit, the copper tubes split the same summer the home was built, and has split once additionally since. Over past month the Ducane has continuously worried me that it was going to fail upon heading into the heating season. I am having it serviced one last time, and based upon the independent repairman's opinion, may chose to preemptively replace the unit so my family is not stranded during January. Very disappointed in the product and certainly would not suggest the purchase of the Ducane Fits-All, regardless of budget.

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Date created: 2011-02-16 Name: B SMITH
Location: ROME,NY

Satisfaction Rating:
Review:
"DUCANE FURNACE"
FURNACE IS SEVEN YEARS OLD.HAD IGNITOR REPLACED AT FOUR MONTHS AND ATFIVE YEARS.HAD CLEANING PERSON CLEAN FURNACE AND SAID THE HEAT EXCHAGER WAS RUSTING.INSTALLING COMPANY WAS NOWHERE TO BE FOUND.CONTACTED COMPANY AND TOLD THEM AND THEY WILL DO NOTHING UNTIL HEAT EXCHANGER IS RUSTED THROUGH.THEN THEY WILL SEND ME ONE.ALOT OF GOOD THAT WILL DO ME IN THE MIDDLE OF WINTER.WILL NEVER BUY ONE AGAIN.

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Date created: 2011-02-04 Name: C. HUGGINS
Location: MEMPHIS, TN

Satisfaction Rating:
Review:
"POOR QUALITY. BREAKS. LOUD FURNACE"
DUCANE FURNACE MODEL # MPZA100B4B. GAS FURNACE 80 AFUE RATED. AFTER ONLY 2 YEARS OF OPERATION, THE FURNACE QUIT WORKING...THE FLAME WOULD NOT STAY LIT. INSTALLER HAD TO ORDER A PART THAT MONITORS THE FLAME AND IT WILL NOT BE IN UNTIL MONDAY...THIS IS FRIDAY (4 FEB. 2011 WITH SNOW IN MEMPHIS). WHEN THE FURNACE IS OPERATING, IT IS MUCH LOUDER THAN THE TRANE UNIT IT REPLACED. THE UNIT IS IN THE ATTIC AND WHEN YOU ARE DOWN STAIRS, YOU CAN HEAR THE FLAME LIGHTING UP....IT SOUNDS LIKE A JET ENGINE LIGHTING OFF....AND YOU CAN HEAR THE FAN BLOWING THROUGH THE VENTS...4 TIMES AS LOUD AS THE TRANE UNIT. I WOULD NOT GET THIS BRAND....I DID NOT DO MY HOMEWORK THIS TIME. I BASED THE DECISION ON A RECOMMENDATION FROM THE INSTALLER.....NEVER GOING TO DO THAT AGAIN. BUYER BE WARE!

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Date created: 2011-01-03 Name: Dave Hollen
Location: dch1@psu.edu

Satisfaction Rating:
Review:
"Worst Furnace Made"
We have a five year old 110,000 btu Ducane oil fired hot air system. This furnace is the biggest piece of trash I have ever encountered. If we get through this winter ( three service calls so far this year ) it's going to the scrap pile. This unit has been faithfully maintained with service by a qualified tech every fall and every winter you can expect problems. Printed circuit boards, blower units..... you name it .... it has failed. Never EVER buy one of these furnaces......

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Date created: 2010-12-22 Name: Msmith
Location: Ohio

Satisfaction Rating:
Review:
"Bad News"
Bought this furnace and about three years later the wires caught on fire and shut down. As luck would have it the wind chill was 15-20 below 0, furnace was shut off for three days, three years old and caught on fire! Unbelievable! would not trust this furnace, worried about it catching the house on fire.

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Date created: 2010-12-15 Name: K Sinclair
Location: Winnipeg, Mb

Satisfaction Rating:
Review:
"Piece of crap"
I have a 6 year old Ducane Furnace, I have had no problems until now,I have had service people out 8 times and they can not find the problem and of course the warranty is expired, and yes I did buy a less expensive furnace because that is all my budget would allow and now I am stuck with a bunch of tin in my basement that is useless.

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