Consumer Reviews of DUCANE furnaces

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Popularity:
#45  of 70 brands of furnaces

30% of customers recommend
2 of 5 stars 46 reviews

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0 of 1 people found the following review helpful:
 
Date created: 2010-06-29 Name: Larry O.
Years owned: 5

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Ducane SG12B60100 dual package unit"
New with my manufactured home, warranty expiring tomorrow. Have had 1 problem last winter when the heat side would not light. By time service next day, no defects noted. A/C side is another matter. Last 3 yrs during summer, I have blown my 60a main a couple of times each summer with no known cause. 2 weeks ago blew again. They found a badly burnt contactor and replaced it. Today, fuse blew again. 107°today, too late for service. Another night to be spent in a motel. Contemplating replacing the unit.

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0 of 1 people found the following review helpful:
 
Date created: 2010-05-01 Name: Scott

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"This is what gets me...."
This is what gets me. People buy cheap and then complain when it doesn't work. If you needed heart surgery, would you go to the yellow pages to find the cheapest heart surgeon in your town? So, why do so when you are making a large investment in your home???

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1 of 1 people found the following review helpful:
 
Date created: 2010-03-03 Name: D. Archer Jr.
Years owned: 2

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Ducane is Crap"
I bought a new townhouse about 2 years ago. It had a Ducane heat and air system in it. The piece of crap has already leaked freon like crazy and cost me around $700.00 to fix. I didn't have heat the whole month of February because they claim they couldn't get the coil for the piece of crap. I had to pay $100.00 shipping for this garbage. I've had medical bills around $1,200.00 because the unit went out and I found out I was allergic to cats while staying at a friend's due to being cold. Ducane heat and air units are garbage and I would never buy one!

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0 of 1 people found the following review helpful:
 
Date created: 2010-02-09 Name: Notman J. Chuma
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"don't purchase"
I had this furnace put in my house not 12 months ago. This furnace now does not work and the furnace repair man is giving me a hard time. Are these furnaces made of junk parts or used parts? Your warranty is no good.

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1 of 1 people found the following review helpful:
 
Date created: 2010-01-16 Name: Louis
Years owned: 6

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"I will never buy another Ducane"
Every season change, something goes wrong with the heat or air. I have to get freon sp every summer because it leaks out and it will never start in winter without some work being done to it. It may blow and no heat comes out or click and not come on. Always something wrong with it. I will never buy another one. You can't find any information or phone number for the company, nothing.

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1 of 1 people found the following review helpful:
 
Date created: 2009-09-25 Name: JAMES
Years owned: 11

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"TERRIBLE"
I have 3 ducanes in my rental properties. the first quit working after 5 years and no one could get it working so I paid $2000 to replace it. the second just went out and no one knows how to get it working. I have my fingers crossed on the third.

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0 of 1 people found the following review helpful:
 
Date created: 2009-04-14 Name: DUCANE
Years owned: 3

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"wont fire up, same thing again"
I had a new 100,000 btu unit installed 3 years ago , along with the furnace I had a new a coil,electronic air cleaner and a 5 ton central air unit out side . My problem is I keep getting the three flashes for the fault code [pressure switch stuck closed or open.] But no matter how many times I take it apart, clean it,and reinstall, it still wont come on.This happens at least twice a year since the furnace was replaced

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0 of 1 people found the following review helpful:
 
Date created: 2009-03-06 Name: Ted Yakemchuk

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Ducane Warranty"
I had a inducer motor installed after four months of run time and had to pay for the motor to be installed $93.45 for the labour. LOOKING FOR A PAY BACK ON THE LABOR.

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0 of 1 people found the following review helpful:
 
Date created: 2008-12-13 Name: Erik
Location: Houston, TX
Years owned: 1

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"Not a Happy Camper !!!"
After purchasing a Ducane Furnace( Model # bo75a4b) (serial # 2029250702) a year and 4 months ago I have had several problems. The furnace would kick on and not blow heat. After a couple of times of the repair man coming out it was determined that the high-limit switch was defective then replaced. After this the unit still did not heat properly. As of recently, the repair man has indicated that there is not enough air flow coming out of the furnace itself which feeds into the vent pipe going through my roof. After eliminating either possibility of birds nest/debris restricting flow through vent pipe unit is still not working. I will now pay the service man $ 500 in labor as the warranty is out on the Ducane and replace this piece of trash with a Carrier furnace.

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0 of 1 people found the following review helpful:
 
Date created: 2008-12-06 Name: S Sensenig
Location: Shipshewana, IN
Years owned: 9

Satisfaction Rating:
1 of 5 stars Very Unsatisfied

Review:
"ducane"
Every year the furnace quits for one thing or the other. I do not recommend and will never buy another Ducane.

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