Consumer Reviews of CARRIER furnaces

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Date created: 2011-08-13 Name: Doug McIntosh
Location: Dollar Bay, MI
Years owned: 3

Satisfaction Rating:
Review:
"Junk"
Leaks water, has rusted inside. Poor customer service.

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Date created: 2011-07-18 Name: S. Acimov
Location: Calgary, AB, Canada
Years owned: 11

Satisfaction Rating:
Review:
"Pretty bad"
I got this furnace newly installed by the previous owner of my house, just 2 weeks before moving in. Summary: o 4 years no issues o next 7 years I had to repair it 5 times, circuit board 3 times and sensors twice o each repair on average $300 (ranging from $225 to $350) o not nice waking up at 5 AM in wintertime with furnace blowing cold air (outdoor temp -20 Celsius or so) o the fan is partially broken, loud noises during start until it reaches "cruising" speed Conclusion: wondering how these guys are still in business. Will never buy another Carrier product unless it has 10 years warranty or similar. I've tried to keep my language clear of the word "crap", you would guess in what context. Couldn't.

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Date created: 2011-06-04 Name: Kare9801
Location: Canada, Ontario

Satisfaction Rating:
Review:
"garbage"
I had a 18 yr old furnace that I replaced with Carrier I have had CONSTANT problems and required service calls all the time. I would wake up in the morning and it would just be off, in the coldest time of winter too! my husband and my children and I spent many nights freezing because the piece of crap always broke down. The 1st yr I had it it all began. My old furnace NEVER did anything near what this one has what a RIP .....stay away from Carrier when you call them they say screw you around and blame issues on something other then the furnace. I have only had this stupid thing for 4 yrs and now I hae to replace it yet again :() I am going with Trane I hear great reviews I just want a warm house...... the coin you spend on these you think that wouldn't be too much to ask for?

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Date created: 2011-06-02 Name: B Witte
Location: Chicago IL
Years owned: 1

Satisfaction Rating:
Review:
"Taking T. Panzella from Akron to a HIGHER Education"
The ratings here are for HVAC units....not for one person's opinion, INCLUDING mine, and how they review a product. Your ratings of Trane, Carrier and York, being the three units, AND in that order - is your opinion and NOTHING more.

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Date created: 2011-06-01 Location: Rancho Santa Margarita, CA

Satisfaction Rating:
Review:
"A Furnace That Really Does The Job"
We had our new furnace installed about 6 years ago during a remodel, as our old furnace wasn't powerful enough to heat our new room addition efficiently. We installed a Carrier brand air conditioner and furnace, and have been very happy with the force of air that comes out of the vents now. The house heats up incredibly fast, which means the heater doesn't have to stay on long to do the job, which saves our electric bill. There is nothing I dislike about our furnace, except the temperature gauge is wireless and a little sensitive, depending on where it's sitting in the house. If it's behind a large beam or too far from the furnace to send a signal, the furnace won't kick on, but we've figured out where the best place is to leave the temperature control gauge. We have not needed any repairs so far and I would recommend the Carrier brand to a friend.

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Date created: 2011-05-29 Name: Isaac Meyer
Location: Calgary, Alberta, CANADA

Satisfaction Rating:
Review:
"Weatheraire 8000"
I have owned a Carrier mid efficiency furnace for at least 10 yrs. The higher noise than single speed older furnaces took time to accustom to but that's minor. The efficiency is good enough, even in cold climate. Get an electrostatic filter(permanent),they're worth the investment. Make sure the installer changes the single pole switch if you are in an older house , put in fresh air handlers and then relax...it's a Carrier. I picked Carrier because of plumbing background and because...it's a Carrier.

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Date created: 2011-05-18 Name: T. Panzella
Location: Akron
Years owned: 7

Satisfaction Rating:
Review:
"B Witte if full of it"
Hate to school B Witte, but it's also the product. When you run the averages, certain manufactures standout. As the owner of the brand, Carrier can monitor and address poor installers. It's just whether they bother to make the effort. There's nothing unique about Carrier in this regard. Carrier is average, I have over 50 units installed in rentals throughout Akron. They cover three different Brands, all serviced by the same HVAC company. Of these brands, Trane has been the least problematic, Carrier second and York third. I keep track of these costs so when it come time to replace them I know which way to go. These are not top of the line units, probably considered 'good', 85-90 efficiency models. I'm looking for units that work to the tenants satisfaction and don't give me any headaches or extra costs. I've had Trane replace blowers under warranty with no issue and Carrier fight me all the way, this is a 'manufacture' warranty, so I would not expect the HVAC guy to eat the costs but do expect them to lead the fight. My direct comparisons of Carrier to others such as Trane have me sold on Trane and how much they back their products at the manufacturer level. I wish Carrier did the same. By the way, I'm not adding any York systems to my units, they have been by far the worse product(8 times the calls vs Trane)

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Date created: 2011-04-27 Name: B Witte
Location: Chicago IL
Years owned: 1

Satisfaction Rating:
Review:
"CARRIER IS AWESOME!!!!"
Let me preface this review with this...ANYONE experiencing issues with a Carrier unit, should NOT be pointing the finger at Carrier, but at the company that installed the unit. Any REPUTABLE Carrier dealer will stand behind the install, and if the installing company determines that it is a manufacturing issue, they will address the issue with Carrier. Totally satisfied with the new Infinity system that we installed. We replaced a good, but aging York (23 years old) single stage unit. What a difference a two stage, variable speed, unit makes - it is indescribable!! Would definitely buy another Carrier, but furthermore, I would have the SAME installer - As I mentioned before - instal is first and foremost!

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Date created: 2011-04-24 Name: S. White
Location: Hinesburg, VT
Years owned: 7

Satisfaction Rating:
Review:
"Total and complete junk (58 CL105)"
I hate this furnace, the ancient furnace it replaced may have been inefficient, but at least it ran reliably and didn't need major repairs on a yearly basis. This furnace started acting up within a month of its warranty expiration, where a malfunction in the circuit board started a fire, frying the electronics to a crisp and nearly burning my house down! The fire left charring on the stairs, it was a small miracle the whole house wasn't destroyed. Since then, it breaks down almost yearly. Last Nov. I spent $700 to fix it after it was unable to fire the burner. It needed to be reset constantly until it finally failed completely. Here it is less than 5 months later and guess what? It has the exact same failure. Rather than sinking any more money into this lemon, I'm thinking of ripping it out completely. I never want another piece of equipment from Carrier in my home again. Who builds a furnace that only works for about 2 years? For the cost of this furnace, I expected much more than just 7 years, as it was quite expensive.

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Date created: 2011-04-21 Location: Williston, ND

Satisfaction Rating:
Review:
"Very Happy With This Furnace!"
This oil-burning furnace was already in our rental property when we acquired it last fall. I don't know for sure how old it is, but I don't think it's more than a couple years old. The previous owner stated that he had it installed during the previous summer, but I'm not positive. However, I have to say that if I had to choose a furnace to go in this particular property, I would definitely choose the same one. The residents never complain about noise, which is something I have dealt with in properties with other furnace brands. There has been no mention of problems with this furnace not working all winter. My husband hasn't had to go over to this rental property in the middle of the night to "fix" this furnace! I didn't receive a single panicked midnight phone call about this furnace all winter! Overall, I've been really impressed with the Performance line, and with the Carrier brand in general!

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.