Consumer Reviews of CARRIER furnaces

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Date created: 2011-11-20 Name: D.hunter
Location: Neepawa Mb.
Years owned: 3

Satisfaction Rating:
Review:
"carrier 58mcb080"
Since this carrier 58mcb080 furnace was installed our windows run water in the winter like it is raining inside!!!Installer won't even try to help. Worst 7000.00 we have ever spent, will never buy another carrier of any description!!!

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Date created: 2011-11-14 Name: Ed R
Location: Lexington KY
Years owned: 1

Satisfaction Rating:
Review:
"Noise problem is "normal"?"
I have just had a furnace/ac installed - the 90% efficiency gas base furnace by Carrier. The furnace seems to work okay heating but there is a high pitched hum, like someone blowing over the top of an open Coke bottle, coming from the furnace. The install company says this is "normal." After several hours of service calls (during which they discovered and fixed an off-center blower wheel), they are blaming my ductwork when the sound is clearly coming from the unit. If this is what Carrier considers normal, then I would not recommend this brand. I have had a high efficiency Lennox and a high efficiency American Standard installed in the past in very similar houses. These units worked fine and were quiet. Not sure if this is Carrier or the installer, but I am not pleased with the unit.

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Date created: 2011-11-14 Name: S Brunton
Location: Alexandria VA
Years owned: 4

Satisfaction Rating:
Review:
"Infinity is Total CRAP! Will never buy carrier again..."
Have Infinity hvac system installed brand new in one of my rentals and has had to be serviced at least 3 times a year. Average cost is around $400 for labor and they always have to wait for a part which is "covered" under warranty! Both ac & heat are a problem. Will be going with Trane or sears for other properties. CARRIER SUCKS!

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Date created: 2011-10-29 Name: Doug
Location: Houghton, MI
Years owned: 2

Satisfaction Rating:
Review:
"Scrap Metal"
Top of the line carrier installed in new home. Have had 18 services calls on this furnace since installed. I have used 3 different contractors. Furnace circuit board burned up last night after service people left. No heat for 3 days will they get the part.

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Date created: 2011-10-19 Name: plavoy
Location: San Leandro
Years owned: 4

Satisfaction Rating:
Review:
"58ctx090-19 2 stage 80%"
Four years with my furnace and not a problem. Furnace is installed in my hallway closet. It is quiet. Hardly hear it's running. I chose two stage just for that fact. It maintains on low speed. I recommend this Carrier 58ctx090 unit.

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Date created: 2011-10-16 Name: J. Smith
Location: St.Cloud,MN
Years owned: 8

Satisfaction Rating:
Review:
"Should have kept the old 35 year old furnace"
The weather is getting cold so I turned the furnace on. I guess I shouldn't have been surprised to find that again it is not working properly. It ran and blew a bit of heat for a very short time before it started making strange noises and blowing cold air only. We have had problems with this furnace since it was a couple of years old. We never needed a repair on the old original furnace that was in the house when we moved in. We're on a first name basis with the repair man. He's a nice guy but I'm getting tired of seeing him a couple of times each Winter. I would never buy a Carrier furnace 58MTA060-12 again. I do not like having a furnace I cannot depend on!

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Date created: 2011-10-16 Name: Mike
Location: Calgary
Years owned: 3

Satisfaction Rating:
Review:
"Worried"
We have 3 Carrier MVC80 furnaces in the house with Honeywell electrostatic air filters. As of now 2 of the air cleaners failed, transformers burned out, and 2 inducer motors on the furnaces have failed. Far from impressed. Stay away from Carrier, their quality control is terrible.

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Date created: 2011-08-13 Name: Wade
Location: Oshawa, Ontario
Years owned: 4

Satisfaction Rating:
Review:
""Bum" Furnace"
I bought a new home in 2007 with a new Carrier furnace; I had anticipated a good working furnace for many years... So far, I've had to bring a Technician in twice because the furnace had broken down...the 1st time was to replace the motherboard, the 2nd time was to replace the blower motor. This furnace has cost me hundreds of dollars (warranty covers parts only and registered Carrier service Technician costs are ridiculous) in repairs already and it's only 4 years old. My warranty expires next year, and I'm dreading what the cost of this "bum" furnace will be then.

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Date created: 2011-08-13 Name: Doug McIntosh
Location: Dollar Bay, MI
Years owned: 3

Satisfaction Rating:
Review:
"Junk"
Leaks water, has rusted inside. Poor customer service.

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Date created: 2011-07-18 Name: S. Acimov
Location: Calgary, AB, Canada
Years owned: 11

Satisfaction Rating:
Review:
"Pretty bad"
I got this furnace newly installed by the previous owner of my house, just 2 weeks before moving in. Summary: o 4 years no issues o next 7 years I had to repair it 5 times, circuit board 3 times and sensors twice o each repair on average $300 (ranging from $225 to $350) o not nice waking up at 5 AM in wintertime with furnace blowing cold air (outdoor temp -20 Celsius or so) o the fan is partially broken, loud noises during start until it reaches "cruising" speed Conclusion: wondering how these guys are still in business. Will never buy another Carrier product unless it has 10 years warranty or similar. I've tried to keep my language clear of the word "crap", you would guess in what context. Couldn't.

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