Consumer Reviews of CARRIER furnaces

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Date created: 2012-01-30 Name: A J
Location: Mt . Vernon, WA
Years owned: 8

Satisfaction Rating:
Review:
"Carrier Weather maker 9200= Junk"
This was supposed to be a top shelf furnace and yet it has needed a service call every year I have had it for some type of repair. When it is running it is efficient however when I have to pay for a $150 service call every year it makes it an expensive furnace to own. Lots of different issues have come up with this now my inducer fan has broken and it is a $500 part replacement so I am looking for a new furnace. Does someone want a rusty and unreliable furnace for a cheap price???

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Date created: 2012-01-22 Name: T. Pierce
Location: Greenville, Illinois
Years owned: 6

Satisfaction Rating:
Review:
"I'm Cold"
It was in the house when I purchased the house. It isn't very old it was a selling point of the house -- the furnace came with all the bells and whistle. I have had the repairmen out 3 times for repairs I have even had them come out and do a maintenance check before winter. Now again I'm without heat. I will have to decide in the next 24 hours to repair or replace. It will depend on the cost to repair this time. In the last three years I could have bought a new one.

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Date created: 2012-01-18 Name: S. Kleniewski
Location: Toronto
Years owned: 11

Satisfaction Rating:
Review:
"Carbon Monoxide Poisoning"
I thought I was paying extra money for a guaranteed quality product. I was so wrong. It lasted only 11 years before the heat exchanger failed to operate and emitted carbon monoxide fumes into the house.

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Date created: 2012-01-15 Name: Steve spoehr
Location: Cary,il

Satisfaction Rating:
Review:
"Carrier = lemon"
Replaced 30 year old furnace with high end/ efficient carrier. Owned 10 years and have had to have repairman out as many times. Inducer motor issues, oxygen issues, something new each time. BTW: I can't even remember how many time my old unit had to be repaired -- maybe twice in thirty years!

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Date created: 2012-01-10 Name: jim smith
Location: ny
Years owned: 7

Satisfaction Rating:
Review:
"Stay away"
Stay away from carrier furnace nothing but problems.

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Date created: 2012-01-04 Name: Rob M
Location: Los Gatos, Ca
Years owned: 3

Satisfaction Rating:
Review:
"Unbelievably poor quality and service"
I'm on my second Carrier furnace in 7 years. Both have had a cracked heat exchange. Both were determined by the Carrier dealer to be a manufacturers defect. Carrier refuses to address the issues, refuses to replace the unit and even refuses to return phone calls (Mike id1608 on the national service number). If you are in the market for a furnace you would be wise to stay away from any Carrier product.

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Date created: 2012-01-02 Name: Wayne Jones
Location: Calgary, AB
Years owned: 8

Satisfaction Rating:
Review:
"Carrier Weathermaker 8000ts-58cta"
Don't buy a carrier furnace. So far we have had 9 service calls in the 8 years of ownership. The furnace has had everything go from burners, igniters, flame sensors, etc. Avoid carrier like the plague unless you like to get to know your carrier service repairman by name and recognize his voice over the phone.

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Date created: 2011-12-16 Name: Jim
Location: Saint Paul, Minnesota
Years owned: 16

Satisfaction Rating:
Review:
"Infinity Weathermaker Carrier"
Inducer blower replaced 3 times, igniter replaced once, condensate tube replaced once, pressure switches replaced once, condensate trap plugged once. Awaiting the heat exchanger(s) to fail. The Class Action Lawsuit won't help, our unit is too old. You cannot expect any meaningful warranty coverage from Carrier. Maintenance cost has clearly exceeded the installation cost of the unit. Add in the down time and unreliable nature associated with the unit and I can't recommend to a friend. Living in very cold Minnesota if it fails at -20 while we are on a trip we loose the plumbing, very expensive proposition. If you attempt to reduce the cost of maintenance and do it yourself you can't because the parts cannot be purchased except by a Carrier dealer, proprietary not good IMHO. I take blame for NOT researching the different brands and picking out the best for me. Back in 1994 there simply not many sources like this Blog for research AND not many efficent furnaces to pick from. Do yourself a favor and consider ALL aspects of buying, maintaining, using, paying for a furnace. Carrier might be your choice, just make sure to minimize surprises post installation.

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Date created: 2011-12-12 Name: Jerry
Location: Wadsworth, OH
Years owned: 16

Satisfaction Rating:
Review:
"Secondary heat exchanger warranty"
My review is based on their secondary heat exchanger warranty. Carrier had a lawsuit dealing with this problem, but you had to file by 2008 to benefit from it. Although they still have a warranty that states that they will pay for the part and labor for 20 years (or maybe even lifetime now). Well when I attempted to receive my warranty claim The carrier technicians were not willing to do the warranty labor for what Carrier was willing to pay them. I got the serious run around from both the company and the dealers. First you had to have a licensed Carrier dealer give you a $80 - $100 confirmation that it is broken, then they give you a bloated estimate, $500 - $600 over what Carrier the company is willing to pay. Therefore trying to sell you a new furnace instead. I went back and forth between them for a weak without heat. Each time I called a different installer they insisted on another $80 -$100 estimate!??! I finally gave up and got a better more efficient Rheem furnace at a less price than there so called, $500 discounted price. I will never, never, never deal with any Carrier associated company again!

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Date created: 2011-12-09 Name: P. S
Location: Olympia, WA
Years owned: 2

Satisfaction Rating:
Review:
"Infinity NOISY,NOISY, might as well live on the tarmac"
I'm so sick of being awakened by the "turbine" wind noise coming out of my ceiling vents. I've had repair people out 3 times for this one issue. They never fix it, the system was insanely expensive, I get angry every time I pass by my thermostats, don't buy!

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.