Consumer Reviews of CARRIER furnaces

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Date created: 2009-02-04 Name: s triano
Location: Monmouth, NJ
Years owned: 5

Satisfaction Rating:
Review:
"58cva110 funace motor failure"
Woke on the coldest day of the year and the furnace isn't working. Called the dealer whom which I have had the near mandatory service contract with. Within minutes they determine the motor is bad. Cost 1500 to replace! 5 year warranty just ran out a few months ago. I was flabbergasted that the second most important piece in my furnace went only after 5 years. The next biggest insult was the price. They replace the motor and the ecm altogether even though it seems you can buy them separately. To me this is like your car engine blowing up 6 months after the warranty is out and you have changed the oil regularly. I just hope this isn't the start of my woes with this brand.

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Date created: 2009-02-04 Name: Mike
Location: Winnipeg, MB, Canada
Years owned: 3

Satisfaction Rating:
Review:
".Vent motor seized after 3 years"
Vent motor seized after 3 years....no heat...minus 35 degrees outside. Motor was replaced and now it sounds like a twin prop airplane is taking off everytime the furnace turns on. Service guy replaced it again and no change. Read the other comments from other carrier performance 93 customers and it looks like we have something in common. a poorly made vent motor. Carrier should recall them and make a better housing that isn't so cheap. Maybe a motor that doesn't die after 3 years would be a good idea as well. Won't by a Carrier ever again!!

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Date created: 2009-01-30 Name: Patrick O'Hara
Location: East Liverpool, Ohio
Years owned: 1

Satisfaction Rating:
Review:
"58MVB is a piece of junk"
After a nightmare 6 years with a piece of garbage Goodman furnace I decided to get a top of the line furnace that (I thought) would take away my problems. the goodman was more reliable than this carrier. We had it installed just after Thanksgiving last year '07, it's the end of January '09. The furnace is 14 months old. We have had the repairman here 3 times to the tune of $250.00 in service repairs. The worst part is, I don't trust it. I am uncomfortable leaving the house for any extended period of time because I can't trust the furnace, it's too smart for its own good and shuts itself down. The first time, the filter needed changed and when the furnace wasn't getting enough airflow, it shuts down. I am pretty good about changing the filter, it was dirty and needed changed but it wasn't that bad. I have seen much worse. What if this happened on a Friday when it was bitter cold and we were out of town for the weekend. Pretty stupid thing to shut down a furnace and paying a $60.00 service call because I had a filter that needed changed is inexcusable. The stupid furnace shuts down and will not come back on until the technician resets it. The second time insulation from the inside of the furnace broke free and clogged the duct intake. Once again the furnace shut down, not to work again until it was reset (once the insulation was cleared). The third time (one week later) it shut down. It was 1/29/09, one of the coldest days of the year. We came home from work at 8:00 pm to a cold house. It had shut down for no apparent reason. The furnace blinks a code when there is a problem. It was blinking randomly with no pattern to it, so the code was unrecognizable. He just reset it and it has worked so far, but I have zero confidence in this piece of crap and don't trust it. I am soooo disapointed. I paid a lot more than I could have because I wanted a good reliable furnace. I paid a mint for a pig in a poke. I have a high class furnace that is unreliable and I do not trust it. I'm afraid to go anywhere if it's below 32. Do not buy this furnace, you will regret it. Frankly, I don't know what I'm going to do. I paid $3500.00 for this furnace and can't afford to get another so soon, but I can't live with this one either. I'm angry!

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Date created: 2009-01-22 Name: R.W.
Location: Kansas City, MO
Years owned: 6

Satisfaction Rating:
Review:
"Carrier HX's"
Weathermaker 9200 58mxa100-16) High efficiency furnace has run good since I bought the house in 2003. Recently had what I suspected to be a cracked heat exchanger since I was getting exhaust smell in the house. (Which Carrier claims won't happen) Did some research and found a settlement in 2008 from a class action suit against Carrier. They are supposed to replace the hx and pay the 4hrs labor to do it. If someone is saying they will replace it and charge you labor they are ripping you off. read the settlement - you can find it on-line. Under no circumstances is the customer to be charged more. I called a couple of authorized Carrier installers and they didn't even know about the settlement. They also offer a "discount" if you want to just install a new system instead of replace a bad part with another bad part. That's probably the best option, but the discount doesn't offset the hefty price tag.

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Date created: 2009-01-17 Name: Richard Forbes Smith
Location: Bloomfield Hills, Michigan
Years owned: 15

Satisfaction Rating:
Review:
"Between a rock and a hard place"
In April of 1993 I had a high-efficiency Carrier 58sxc100 installed. It ran without problems until 18 months ago when it needed a new ignitor. Two days ago, it refused to heat the house more than 62-63 degrees. Today (Friday), the Carrier serviceman told me that the heat exchanger has ceased functioning and that the furnace (along with many other Carrier furnaces manufactured since 1998) was part of a class action suit. The warranty on the heat exchanger (covering parts and labor) has been extended to 20 years -- but he recommended replacing the entire furnace (for which Carrier which give me an as-yet-unknown credit) with a new Carrier. On Monday, I'll know the extent of the financial damage. But in the meantime, I'm left wondering why a supposedly first-class manufacturer like Carrier ever knowingly used sub-industry standard steel for the heat exchanger. And what unknown drawbacks there might be in a new Carrier.(Do I really want another one?)

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Date created: 2008-12-17 Name: T. Andersen
Location: St. Paul, Minnesota
Years owned: 12

Satisfaction Rating:
Review:
"58MVP"
New it had a bad induced draft blower, not warranted because homeowner installed it, and why did the homeowner make the blower? Ignighter failed last year and now it's freezing up in the exhaust pipe with our cold temps.

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Date created: 2008-12-16 Name: Dave
Location: Baltimore, MD
Years owned: 1

Satisfaction Rating:
Review:
"Excellent So Far - Performance 93 - Carrier"
Carrier Performance 93 Gas Furnace installed 3 months ago. Very satisfied so far, and a 10 year parts/labor warranty was included by Carrier. I think that most times if you do not choose a good installer you will run into problems. So far, this unit is great, running at low speed most of the time. The bills are dramatically lower after switching from oil heat.

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Date created: 2008-12-09 Name: M. Reiche
Location: Mountain View, CA
Years owned: 1

Satisfaction Rating:
Review:
"ok except for the noise/vibration"
Fair amount of noise/vibration for about 30 seconds whenever it cycles on.

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Date created: 2008-12-01 Name: J. Firszt
Location: Spring Grove, IL

Satisfaction Rating:
Review:
"Love Carrier"
We've Sold/Installed Many brands over the years. Carrier, Trane, Goodman, Lennox, Comfortmaker. Carrier is absolutely the best in quality, efficiency, and Customer service and support. The Infinity is the best all around system on the market hands down. We'll never sell anything else.

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Date created: 2008-11-19 Name: S. Zou
Location: Ontario, Canada
Years owned: 13

Satisfaction Rating:
Review:
"Mr."
I bought Carrier Weathermaker 92% high efficiency furnace in 1995. It never gives me any problem throughout the year. Never has any part replaced and never has any service calls. By reviewing the comments of others, I just think how lucky I am to have this furnace serve me so well. I would not hesitate to buy aother one if I have to. A solid quality product.

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