Consumer Reviews of CARRIER furnaces
#43 of 72 brands of furnaces
31% of customers recommend
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Date created: 2009-07-29
Years owned: 35
"i love carrier"
Ok,i had a Carrier 3.5 ton packaged unit with natural gas heat,in 2005
right before I moved,the heat exchangers cracked,35 years as I can
remember,it was a Good old unit.
it has long ben replaced with a Goodman unit.
Date created: 2009-06-26
Years owned: 10
We have had our new home for 10 years and have had to have service to
our Carrier furnace 4 times. We have had to have the switch replaced
twice and last winter our furnace stopped working and some line froze up
and the furnace had water in it. Last night I was woke up to a very loud
screech and turned off our air because I did not want to cause any more
damage to our furnace. Waiting for the service man to see how much this
will cost us. I can not believe that we have had some much trouble with
a furnace that is only 10 years old!
Date created: 2009-06-25
Name: D. Neilson
Years owned: 2
I have owned 2 different Carrier Furnaces in 2 different homes. The
first was a Weathermaker that was in my first home and the 5 years that
I owned it, it was trouble free. The next house now has an Infinity that
soo far is trouble free. I liked the first one soo much, I bought
Carrier again. If you are considering a new furnace and are reading
these reviews, please keep in mind that most people dont go out of their
way to leave a review unless they are unhappy and need an avenue to
spout off. I just came across this as I was reviewing a Goodman furnace
that my friend is having installed or otherwise I wouldn't have left
this review. Also funaces need to be sized correctly and installed
correctly in order to perform and be trouble free.
Date created: 2009-05-07
Name: R. Jones
Years owned: 14
My Carrier WeatherMaker gas furnace model 58sx (90+% efficient) was
installed in 1994. The mother board was immediately replaced but the
unit continued having ignition problems. The installer then replaced the
ignitor and said that a cracked heat shield had caused the problem (cost
of $350 to fix). The following year the ignitor had to be replaced
again. Several years later the entire heat exchanger had to be replaced
(cost over $500). Several years ago I received a notice that a class
action law suit had been filed against Carrier for faulty heat exchanges
(I enrolled in the law suit and recovered approx $200). I replaced the
unit with an Amana that has run flawlessly since its installation.
Date created: 2009-03-01
Name: Donna Ott
Location: Memphis, Nebraska
Years owned: 19
"thought carrier was top of the line! what a joke!"
73 year old women has carrier 58sxa 1990 cracked exchanger in 1 degree
Date created: 2009-02-21
Location: Orwigsburg, PA
Years owned: 9
"Weathermaker Infinity Exchanger Gone Bad"
When I built my new home I tried to do everything right with top
recommended products.Bought the Weathermaker Infinity "top of the line"
because of the revolutionary heat exchanger with the 40 year warranty.
The Weathermaker Infinity Furnace is nothing but a dissapointment.
Numerous service calls over nine (9) past years regarding heat
interruption usually in mid-winter. This year,(2009) stopped working
February 15th, 9 deg.outside. Heat exchanger is cracked and full of
holes. Carrier will furnish part at $85.00 cost to Carrier. I pay the
labor $900-$1200 big ones. Never again Carrier!! I should be paying the
$85.00 and you guys the $1200. Good-by Carrier. Consumers beware of the
bogus hype and really read the fine print on the warranty.
Date created: 2009-02-10
Years owned: 6
"Repairing after a few years already"
Bought the Carrier 9300 Weathermaker five years ago. Started having
noisy blower motor problems last year. No help from Carrier nor the
installer unless I paid $125. Recently the furnace kept shutting down
in minus zero weather. Had to call the installer who insisted motor
needed replacing for $520 and should have lasted longer than five years
however the installer nor Carrier would do anything so if I wanted
heat, I had to pay out $520. Next time a furnace is needed, it won't be
a Carrier brand.
Date created: 2009-02-04
Name: s triano
Location: Monmouth, NJ
Years owned: 5
"58cva110 funace motor failure"
Woke on the coldest day of the year and the furnace isn't working.
Called the dealer whom which I have had the near mandatory service
contract with. Within minutes they determine the motor is bad. Cost 1500
to replace! 5 year warranty just ran out a few months ago. I was
flabbergasted that the second most important piece in my furnace went
only after 5 years. The next biggest insult was the price. They replace
the motor and the ecm altogether even though it seems you can buy them
separately. To me this is like your car engine blowing up 6 months after
the warranty is out and you have changed the oil regularly. I just hope
this isn't the start of my woes with this brand.
Date created: 2009-01-30
Name: Patrick O'Hara
Location: East Liverpool, Ohio
Years owned: 1
"58MVB is a piece of junk"
After a nightmare 6 years with a piece of garbage Goodman furnace I
decided to get a top of the line furnace that (I thought) would take
away my problems. the goodman was more reliable than this carrier. We
had it installed just after Thanksgiving last year '07, it's the end of
January '09. The furnace is 14 months old. We have had the repairman
here 3 times to the tune of $250.00 in service repairs. The worst part
is, I don't trust it. I am uncomfortable leaving the house for any
extended period of time because I can't trust the furnace, it's too
smart for its own good and shuts itself down. The first time, the filter
needed changed and when the furnace wasn't getting enough airflow, it
shuts down. I am pretty good about changing the filter, it was dirty and
needed changed but it wasn't that bad. I have seen much worse. What if
this happened on a Friday when it was bitter cold and we were out of
town for the weekend. Pretty stupid thing to shut down a furnace and
paying a $60.00 service call because I had a filter that needed changed
is inexcusable. The stupid furnace shuts down and will not come back on
until the technician resets it. The second time insulation from the
inside of the furnace broke free and clogged the duct intake. Once again
the furnace shut down, not to work again until it was reset (once the
insulation was cleared). The third time (one week later) it shut down.
It was 1/29/09, one of the coldest days of the year. We came home from
work at 8:00 pm to a cold house. It had shut down for no apparent
reason. The furnace blinks a code when there is a problem. It was
blinking randomly with no pattern to it, so the code was unrecognizable.
He just reset it and it has worked so far, but I have zero confidence in
this piece of crap and don't trust it. I am soooo disapointed. I paid a
lot more than I could have because I wanted a good reliable furnace. I
paid a mint for a pig in a poke. I have a high class furnace that is
unreliable and I do not trust it. I'm afraid to go anywhere if it's
below 32. Do not buy this furnace, you will regret it. Frankly, I don't
know what I'm going to do. I paid $3500.00 for this furnace and can't
afford to get another so soon, but I can't live with this one either.
Date created: 2009-01-17
Name: Richard Forbes Smith
Location: Bloomfield Hills, Michigan
Years owned: 15
"Between a rock and a hard place"
In April of 1993 I had a high-efficiency Carrier 58sxc100 installed.
It ran without problems until 18 months ago when it needed a new ignitor. Two days ago, it refused to heat the house more than 62-63 degrees. Today (Friday), the Carrier serviceman told me that the heat exchanger has ceased functioning and that the furnace (along with many other Carrier furnaces manufactured since 1998) was part of a class action suit. The warranty on the heat exchanger (covering parts and labor) has been extended to 20 years -- but he recommended replacing the entire furnace (for which Carrier which give me an as-yet-unknown credit) with a new Carrier. On Monday, I'll know the extent of the financial damage. But in the meantime, I'm left wondering why a supposedly first-class manufacturer like Carrier ever knowingly used sub-industry standard steel for the heat exchanger. And what unknown drawbacks there might be in a new Carrier.(Do I really want another one?)
The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com.
They do not necessarily represent the opinions of FurnaceCompare.com.