CARRIER Infinity ICS Furnace
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The Carrier Infinity ICS is a modulating gas furnace in current production. The Infinity ICS is one of Carrier's top-of-the-line furnaces, with an AFUE of 95 percent. Carrier gives the furnace its highest ratings for quietness, energy efficiency and durability. The Infinity ICS utilizes a variable-speed blower and multi-stage operation. The furnace operates using natural gas, but can be converted to liquid propane. The heat exchanger is manufactured from aluminized steel. This furnace meets the Energy Star requirements for efficiency.
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Consumer Reviews of the CARRIER Infinity ICS
Date created: 2013-02-28
Name: Kenneth Pomeroy
Location: Vancouver, BC, Canada
"Trying to understand, WHY."
In 2008 of Aug. I bought a new Carrier 58 mvc high efficiency 98% furnace, to save money and have reliability. In Jan. 2013 this highly recommended furnace stopped, and we woke to a very cold house. I phoned furnace repair person he told me to reset the furnace and get him to come out to clean the furnace. After $ 200 in labor, replacing the electronic board, inducer fan, ($1300) in warranty parts, which was Carrier support department idea of a fix. $220 for his vacuum truck try to suck out the primary, and secondary heat exchangers, this was his idea and Carrier wanted more proof that the heat exchangers were the problem. Now a month has passed, the decision was made to replace the two heat exchangers. no parts in Vancouver, had to wait. After a week or so we got the parts and he came right away. This job to replace the heat exchangers is a big job for someone who has never done it and it could take up to 8 hours, more $$$$. Carrier only pays for 4 hours. Exchangers installed we started the furnace and our home was warm again, and my wife was happy. I was not, I think that Carrier should have paid all the labour and parts as they sold a defective furnace in the beginning, they knew that it was broken when they shipped here from the U. S. Carrier customer service is a laugh, very polite and curteous, its like talking to a wall. No words, we are sorry very for your hardship came out of their lips. There is a helpful hint for any of you out there with this type of furnace, raise the furnace on the opposit side of the water drain at least 3/8 inch so water doesn't stay in the secondary heat exchanger I have a personal goal in life NOW to tell my story to anyone who will listen,and hope when it comes time to buy CARRIER products, they don't. Thank You Ken
Date created: 2012-02-12
Years owned: 2
Many of the negative reviews posted are caused buy lack of basic maintenance, such as blocked condensate trap. Many of the posts sound like lack of knowledge by the service tech and or customer. I have been installing and maintaining Carrier furnaces for 18 years, a quality contractor is key. I have installed many other brands as well, but Carrier seems to have the edge on everyone. Talk to neighbors and friends to get a local review of your hvac contractors.
Date created: 2011-12-07
Name: jeremy f.
Location: Pittsburgh, Pa
Years owned: 2
"Carrier ICS works fine..."
I had the Carrier ICS gas furnace installed in my home 2 years ago. So far, I haven't had any problems. Seems reliable. However, seems like the electric bill is high with this unit. However, the gas bill is good. Must keep it on 72 at least, to keep from freezing. 73 seems ideal. Pay about $650 per year in gas bill. When the power goes out, so does the furnace cause the Infinity thermostat has to be reset again. That's the only downside. Overall, I am satisfied.
Date created: 2011-12-06
Location: stevens point, wi
Years owned: 3
Replaced what might have been a perfectly fine 20+ year old furnace with this "top of the line" model from carrier. We were off on a winter-long trip and wanted to be sure the house would be safe. The furnace failed three times that fall before our departure. Now year 3 and its the inducer motor. What a piece of unreliable crap. Seems this is a fairly common $600 problem. And this furnace has barely been used over the three winters as we have been traveling. Services have been friendly and on time.
Date created: 2011-02-14
Name: D. Shaffer
Location: Rochester Hills, MI
I had a complete furnace (58MVC) A/C (24PA7), humidifier and integrated thermostat installed in Oct of 2010. It is now Feb 2011 and all is well. I replaced a furnace that came with my house 31 years ago and an A/C from 19 years ago. The efficiency is GREAT. The old furnace was like standing next to a lawn mower when it was running. I have a computer desk and phone set up next to the new furnace and I can talk on the phone even when the furnace is on high speed. I have a large ranch style home that should have more attic insulation installed, but the furnace still runs on low speed and keeps us at 70 degrees even with a wind chill of zero or below. I have noticed some noise on start up of the blower and will get that check into. Sounds like is is out of balance, but does not happen all the time. The humidifier seems to pass more water through than I would like and I need to get that checked out too or study the book a bit more. This unit is such a step up from what we had it is like moving up from an old Ford Pinto to a Shelby Mustang. Then with a $1,500 tax credit, $1050 Carrier rebate and a State and utility rebate of $800 and a 10 year parts AND labor agreement I love it.
Date created: 2011-01-26
Location: EVANSVILLE IN.
"INDUCER HOUSEING NOISE"
I HAD A CARRIER MODEL# 58MVCO80-F-1-14 INSTALLED IN MY HOUSE IN NOVEMBER OF 2010. I WAS HAVING TROUBLES WITH THE INDUCTOR MOTOR MAKING NOSIE ON RAMP UP AND DOWN. MY INSTALLER PUT SEVERAL IN BEFORE HE FOUND THAT THE MOTOR SUPPORT WASHERS WERE INSTALLED INPROPERLY. THE INSTALLER PUTS THE INDUCER MOTOR ON THE FURNACE. JUST THOUGHT I WOULD THROW THAT OUT FOR ANYONE THAT HAS THERE FURNACE IN AS A DOWN FLOW AND HAVING THAT PROBLEM. I HAD TO PUT UP WAS THIS PROBLEM FOR SEVERAL MONTHS. EVERYTHING ELSE IS WORKING GOOD.
Other Infinity ICS Reviews
An individual in Minnesota asks for input on the hvac-talk.com forum about whether to install the Carrier ICS furnace or a Trane furnace. The HVAC contractors respond that the Carrier is an excellent product, and should be paired with the Carrier Infinity thermostat for maximum efficiency.
The website hvac-for-beginners.com features ratings of various companies and products by an HVAC contractor. The site gives Carrier four out of five stars, and mentions that the Infinity ICS units are the premium line offered by Carrier. According to this website, the ICS units "provide maximum comfort and energy savings."
A homeowner asks the gardenweb.com forum about replacing her 30-year-old furnace. Contractors respond by supplying a list of tiers of HVAC brands. Carrier is in the recommended top tier of products. The installers say these top-tier brands are expensive, but provide the most comfort and efficiency. Other brands mentioned at this level are Trane and Lennox.
CARRIER Infinity ICS Model Numbers
The Infinity ICS is available in different models which vary in efficiency and capacity.
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Infinity ICS Warranty
Carrier offers a lifetime heat exchanger limited warranty on the Infinity ICS furnace. Parts are covered by a 10-year limited warranty when the furnace is registered within 90 days of installation. A 20-year labor limited warranty is provided for the secondary heat exchanger.