CARRIER Infinity 96 Furnace
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Overview of the Infinity 96
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The Carrier Infinity 96 is a precision-engineered gas furnace with IdealHumidity™ to ensure a constant, comfortable temperature in the home. The Infinity is a gas furnace, but can be converted to liquid propane gas (LPG). This furnace is Energy Star rated with an AFUE of up to 96.6%. This is a two-stage, 4-way multipoise model with a variable speed blower motor. The design of the Carrier Infinity 96 Furnace is CSA certified.
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Consumer Reviews of the CARRIER Infinity 96
Date created: 2013-12-14
"Infinity Series with up to 96.6% Afue"
I had a Carrier Infinity Series furnace with up to 96.6% Afue installed in my house in the fall of 2005. I had the furnace serviced each year. In October, 2013 when I turned on the heat the exhaust pipes on the outside of the house were noisy. I called in service personnel who told me the motor has to be replaced. In 2005 when I bought the furnace I was told it was a quality, top of the line furnace. I did not expect the motor to be worn out in 8 years. The Carrier furnace was a replacement for a mid-efficiency York furnace installed in the house by the builder when the house was built in 1985. That furnace served me for 20 years with no problems. I contacted Carrier, Review Board, I was told (my own words) "We are sorry you have problems, your warranty on the motor has run out, go fix it, good luck in the future". From enquiries I have made, the cost to replace the motor will be in excess of $1,500. I was unaware of the class actions against the company and complaints by purchasers when I purchased the furnace. Carrier has lost me as a consumer.
Date created: 2013-11-07
Name: J. Lane
Location: Columbia S.C.
Purchased 2 years ago. Cost $12,700. The Carrier dealer Broom Heating & Air, installed the direct vent furnace in my basement without the external air intake, leaving it as open combustion. I had specifically stated that I wanted a direct vent installation. They reinstalled the direct vent flue/intake when I noticed it. The dealer stated that he had installed 50 direct vent furnaces as open combustion with no complaints. This installation reduces efficiency and increases carbon monoxide hazards. The furnace frequently trips off under high load. Broom came out several times and informed me that nothing is wrong. I had a different dealer evaluate it. There has been a hazard alert from Carrier. The furnace will eventually require a high labor repair. Parts are covered for 10 years. Broom never informed me about the furnace defect despite my frequent complaints. The independent technician informed me that until the furnace is repaired, I should assure that I have a good carbon monoxide monitor. This is my worst purchase ever.
Date created: 2013-06-02
Name: L. Markowski
Location: kentwood, MI
"58uvb60-14 2 stage"
Had my Carrier installed by one of Carrier's recommended dealer in Kentwood, Michigan. In August of 2010. This would have been my 3rd summer turning our ac on with zero results. Repairman came out, we were his 4th call this week for same unit and same problem, corrosion coil. What was suppose to be a 3-hour warranty job turned into a 2-day process due to the toxic chemicals that were now in. y system. I was also told that, although Carrier is aware of the faulty coil they will not cover the labor. Here is the fun part, a friend of mine in a different town had the same unit installed and all parts and labor were covered. Stay tuned, we will see who is telling the truth soon. Carrier or Kentwood Plumbing and Heating. The biggest issue however is Carrier has a huge issue with the coils and they need to do something about it. We had toxic chemicals in our unit, who's to say if my family was breathing any of that in.
Date created: 2012-10-18
Very disappointed in the Carrier furnace and the company. We bought a Carrier furnace 6 years ago ($5600!) and 5 years later we started having problems. We have had to pay for many service calls and now it's finally broken down- basically, the cost to repair is too high and with no guarantee that something else won't go wrong we figure we may as well invest in a new furnace... but it certainly won't be a Carrier!! ...Nor will I recommend this product to anyone.
Date created: 2012-10-09
Name: M. Holtzman
Location: Ontario, Canada
Bought the furnace and less than a year out of warranty the ventor motor has died. Carrier would not stand behind the product. For a "so-called" premium product (at least one with a premium price), I would have expected better reliability and at least a customer service department that gave a damn. Parts are very expensive - better to stay away from carrier and buy a product from a manufactuerer that is relaible.
Date created: 2011-11-14
Name: S Brunton
Location: Alexandria VA
Years owned: 4
"Infinity is Total CRAP! Will never buy carrier again..."
Have Infinity hvac system installed brand new in one of my rentals and has had to be serviced at least 3 times a year. Average cost is around $400 for labor and they always have to wait for a part which is "covered" under warranty! Both ac & heat are a problem. Will be going with Trane or sears for other properties. CARRIER SUCKS!
Date created: 2010-02-28
Years owned: 3
"Warm and fuzzy from our Carrier furnace!"
We love our Carrier furnace (Infinity 96). The heat is always consistent. It is quiet and it heats our house very evenly. We're moving now and planning on upgrading the furnace in the new place - I don't think that we'll choose any other brand.
Date created: 2006-12-20
Name: MATT J
Location: COTATI. CA.
Years owned: 6
I have been installing Carrier furnaces since 2000. I have lost count of how many 96% Infinity 58MVB / 58MVP furnaces we have installed and honestlty would not use anything else. As a contractor I can sleep at night knowing that our installations are up and in operation keeping our clients warm and coo, 24/7. For ownership, if I put them in, 88HVAC owns the responsibility of keeping the unit running. They are quiet, long lasting and trouble-free. My mom has one, her neighbor, and my cousins all have a 58MVB in their homes. Oh, by the way, Carrier are at the apex of their brand. Their other brands are good, but are not Carrier. I had two inducers fail on me, on board in the last 6 years. And Carrier replaced it immediately under warrantee, no hassles.
Other Infinity 96 Reviews
Comments on HVAC-Talk message boards and heating contractor sites are mixed in opinion but generally favor the Carrier equipment:
- In the HVAC-Talk forums some posters claim that Carrier's air blowers and inducer motors are loud and rattling but do run consistently and provide good results.
- Others in the HVAC-Talk forums state that Carrier requires a considerable amount of precision and maintenance to run, but the wiring is easy and consistent with industry standards, and repairs are very easy to conduct.
- One author at the HVAC-Talk forums claimed that a Carrier's inducer motor failed after 13 years and was easy to fix.
- Another person, presumably a professional in the heating and cooling industry, insisted Carrier was one of the best brands on the market, in engineering, performance, and dependability.
CARRIER Infinity 96 Model Numbers
The Infinity 96 is available in different models which vary in efficiency and capacity.
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Infinity 96 Warranty
The Carrier Infinity 96 Furnace comes with a 5-year limited warranty on all of its parts. The unit's heat exchanger, however, has a lifetime limited warranty.