Consumer Reviews of BURNHAM furnaces

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Date created: 2009-06-18 Name: Tony Lito
Years owned: 9

Satisfaction Rating:
Review:
"Unfair Trade Practices"
Furnace fails due to cracking at the 9 year mark of a 10 year warranty. It is 5 deg out and you need to get heat back quick - there is not clear communication - you assume the warranty is in effect. After you spend $4000 they offer you a $500 'credit'. When you call Burnham they say talk to your installer. Installer says to talk to dealer dealer says talk to Burnham. They then claim it was installed improperly - even though no one from Burnham has seen it.

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Date created: 2009-05-07 Name: Mari
Years owned: 11

Satisfaction Rating:
Review:
"Cracked Burnham v 73 boiler"
I am the original owner of this piece of junk whose block cracked after 11.5 years. Can someone please post if they know of a class action lawsuit against Burnham?

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Date created: 2009-03-21 Name: BURNHAM
Years owned: 11

Satisfaction Rating:
Review:
"Boiler Leaks"
We bought this house 12 1/2 years ago and it was equipped wjth a new Burnham oil fired hot water heater furnace. Approximately 1 year later the boiler began to leak and there was actually pin holes in the casting. It was replaced. Today some 11 years later and 25 days after the yearly inspection by Region Oil the burner is leaking again and this time it is between teo of the sections. It appears whatever sealant used to seal the sections together has blown out. I am told the only fis is to replace it and if that is the case I will try my very best to find a furnace that is not made by Burnham.

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Date created: 2009-02-21 Name: All Fired Up!

Satisfaction Rating:
Review:
"Have you heard this before?"
Today, our eleven year old furnace, decided to split its core open -- it's cracked! And as with other reviews I have read, the local oil company informed me that Burnham will not honor any warranty that was not issued to the original owner -- we purchased our home in 1998. Several major repairs since, inefficient operations, and now a cracked boiler. Junk! Plain and simple. DO NOT buy a Burnham.

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Date created: 2009-01-20 Name: Gary
Location: MA
Years owned: 8

Satisfaction Rating:
Review:
"Gary"
Burnham has a defective product. I have had to replace a chamber due to cracking and now less than 5 years later the entire burner needs to be replaced. Burnhams response....tough luck sucker. They would not warranty their product at all. I would never advise anyone to install a Burnham product. I have heard from several contractors that Burnham is notorius for leaking.

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Date created: 2009-01-16 Name: J. Miller
Location: Seattle, WA
Years owned: 15

Satisfaction Rating:
Review:
"Burnham gas furnace"
This furnace was installed new in 1993 and I've never had one year since without some expensive repairs having to be made to it. As far as I'm concerned it's a piece of junk, but I can't afford to replace it, living on Social Security and my pension as I do. Burnham should be put out of business, this product is an absolute disgrace.

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Date created: 2008-12-30 Name: J. Patti
Location: Long Island, NY
Years owned: 1

Satisfaction Rating:
Review:
"Burnham Burner is a piece of junk"
Purchased this house a year ago. Owner had previously installed the burner 9 years ago. The burner cracked and rotted completely through. The company would not honor the warranty due to the fact that I wasn't the original purchaser. Not only would they not honor the warranty the staff was completely rude. When explaining to the women how I had three small children in the house and no heat she had the audacity to say "Well life is sometimes not fair." Suffice it to say the next step was her supervisor and not her. Do not waste your money on this garbage.

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Date created: 2008-12-03 Name: H.Caron
Location: Manchester, NH
Years owned: 3

Satisfaction Rating:
Review:
"it's ruing my life!"
I have owned my house for 3 years. It already had this Burnham furnace. It has had everything go worng with it. We didn't even get to take a honeymoon because of our shitty furnace. I will never buy a Burnham furnace ever!

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Date created: 2008-12-01 Name: A. Steck
Location: Framingham, MA
Years owned: 11

Satisfaction Rating:
Review:
"Burnham: piece of crap"
Replaced 50 y.o. steam boiler with a Burnham 11 years ago and now it's cracked and isn't covered until warranty (10 yrs). I wouldn't buy another one of these.

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Date created: 2008-10-12 Name: Jo Schmidbaur
Location: Saugerties, NY
Years owned: 1

Satisfaction Rating:
Review:
"Terrible product, don't buy!!!"
After months of research, I finally decided to replace my 60-year-old oil furnace and install a Burnham oil furnace for roughly $18,000. Yes, a lot of money! But Burnham claimed to me that my old furnace was costing me a lot in oil, and a new furnace would "save" me because it was more efficient. Wrong. During the entire process, Burnham reps misled me into buying an oversized furnace, and one that proved to be even more inefficient than my 50-year-old one! Last year it cost me a fortune to heat my home. No, do not buy this product! Now I am stuck with this oil-guzzler.

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