Consumer Reviews of BURNHAM furnaces

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Date created: 2010-01-11 Name: W Menoche
Years owned: 6

Satisfaction Rating:
Review:
"Piece of crap Burnham"
I am like others. Not the original owner and I am waiting with not much hope after reading this that the company will stand by their product. I have also learned that there is a class action law suit against Burnham for this.

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Date created: 2010-01-01 Name: D. Phelan
Years owned: 11

Satisfaction Rating:
Review:
"Money Pit"
Like all the rest, my boiler has leaks. This is the third time since initial installation. I have never made it through a heating season without a problem. Reading all these reviews, I'm not sure how Burnham stays in business. Boilers have been around for over a hundred years, so the tech should be down by now. That only means that Burnham sells an extremely low quality product. Time for a change!

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Date created: 2009-12-31 Name: Mary
Years owned: 8

Satisfaction Rating:
Review:
"V-8 Boiler Cracked"
We has a V-8 Burnham furnace put in 8 years ago. Christmas Eve of 2009, we noticed it was leaking water. Our oil company repairman has told us the boiler block is cracked. Burnham has agreed to replace it with a new V910 because it was under the 10 year warranty but will not kick in anything to help with labor because we have a cracked V-8 instead of their admittedly defective V-7. Anybody know anything about a 910? I can't find anything online about this boiler and worry this might crack too.

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Date created: 2009-12-18 Name: J. Sidarweck
Years owned: 13

Satisfaction Rating:
Review:
"mrs"
I installed a Burnham furnace in 1996 and thought it was a good furnace. It developed a leak 3 years later in 1999. Block was replaced, not the end though, of this furnace In 2009, the block is leaking again. I would not recommend this brand to anyone.

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Date created: 2009-11-23 Name: JW
Location: New England
Years owned: 8

Satisfaction Rating:
Review:
"Burnham"
Our current defunct Burnham system replaced a fairly new Burnham system with a crack. We received a new Burnham system but paid the labor which was a few thousand dollars. This replacement system just burnt out after 8 years. We understand it can take up to 2 weeks for Burnham to review the record and decide what we would get from them - we have no heat or hot water in New England at Thanksgiving. No more Burnhams and I'll be sure to pass the word.

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Date created: 2009-11-23 Name: Kevin Strum
Years owned: 9

Satisfaction Rating:
Review:
"Another Not-So-Happy Burnham Customer"
9 Years old and Water leaking out of it. I'm told that it is common for Burnham v7 Series furnaces. So, do I repair it? My oil burner guys tell me to get as far away from Burnham as possible. I'll be ~$5000 in the hole, minus the $1500 it would have cost me to repair the other one. So, the additional $3500 may be worth it as long as no one ever uses the name Burnham in my house again. Iassume te hwonderful line of furnaces should put them out of business so anyway.

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Date created: 2009-11-09 Name: John Leaky Burnham

Satisfaction Rating:
Review:
"Another Leaking Burham Furnace"
I was informed by my oil service man that my Burnham Furnace needs replacement due to a leak that cannot be repaired. Burnham informs me that since I am the second owner (furnace is 10 years old), it is no longer is warranty. Since when does who owns the house have to do with a warranty except for Burnham playing the odds that most people move before their crappy products go out of warranty? What a disgraceful company! The only thing that needs to go out is them doing business in this country.

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Date created: 2009-07-23 Name: BB
Years owned: 12

Satisfaction Rating:
Review:
"V7 leaks"
Installed a v73 12 years ago. This year it started leaking from a pinhole on the block. Burnham will either sell me a new block under their warranty for $680, and I pay labor and misc. parts to install (approx $1500), or Burnham will give me a rebate of $675 towards a new furnace. Either way, it's too much money to spend on a furnace that should have lasted. I hear the V8's are having leak problems as well. Does anyone have any experience with the MPO's?

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Date created: 2009-07-23 Name: djs
Years owned: 3

Satisfaction Rating:
Review:
"Total Disgust"
This has to be the worst furnace I have ever owned. I have nothing but trouble with it. Today as we speak, the furnace is broke. I have it cleaned regularly, and it does not help. It keeps getting gummed up and needs cleaning. Twice the furnace will not fire to heat the hot water. (Today is the second time.) I called a different heating agent to fix it, thinking he might be better at it, told him my trouble, and he knew exactly what kind of furnace I have. That's when I knew I was in trouble. I would never buy a burnham furnace again.

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Date created: 2009-07-17 Name: Margaret F Personette
Years owned: 3

Satisfaction Rating:
Review:
"Honeywell Control Unit defective."
I was sold on changing from oil to gas with your furnace. Had oil system for 30 years with no problems. In the 3 years I've had your system, I have been without heat and/or hot water THREE TIMES. It has cost me hundreds of dollars to have the plumber adjust the wiring to the Honeywell Control unit. Today the plumber REPLACED the Honeywell Control Unit and this will again cost me a LOT of money! What is the rebate on such defective merchandise?

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