Consumer Reviews of BURNHAM furnaces

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Date created: 2011-01-17 Name: LC
Location: CT

Satisfaction Rating:
Review:
"Start reporting bad companies!"
Burnham is not a BBB rated comapny but you can still file complaints against them via the BBB website. If there are enough pissed off consumers perhaps someone will take notice and maybe in the future Burnham will be forced to recall faulty units (as opposed to offering credits to angry customers). My furnace is 14 years old, I am the original owner, and I am angry about being at the mercy of shoddy craftsmanship and poor business practices. I reported my issue to the BBB as well as my state's Attorney General and Department of Consumer Protection.

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Date created: 2010-12-27 Name: Hidden agendas
Location: CT

Satisfaction Rating:
Review:
"The american way of life"
I have 1998 Burnham v-75 replaced burner 2 seasons ago, rebuilt fire box 3 years ago- today heat exchanger is leaking (steam system) Furnace man says its time to replace the furnace $5,500-7000 installed. He says that Burnham uses imported assemblies in their furnaces from China and India to save $$$ and make $$$. With the $$$$$ they are making they can afford the occasional law suit. Unfortunately many other manufacturers are following the same path. Big business (US economy) can not survive producing a product that last 30 years -- failures are designed into the products to keep people employed -- That's the way it is and it's only going get worse, everything the american consumer needs and DEMANDS will only be available as long as we agree to pay up. Remember when TV was free? change the technology, convince the public it's great and everyone will eventually forget what they had and lost. It's called "free enterprise". Never have so many been controlled by so few.

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Date created: 2010-12-27 Name: W. Bickford
Location: Maine

Satisfaction Rating:
Review:
"Leaking furnace"
I had the burnham furnace installed when I purchased the house. It was part of my building package. For the first few years it was fine. But over the past 5 years it has been leaking water from different places. It just shuts off randomly. I just spent 800 dollars having different things replaced and now it heats water when it wants to. Frustrated.

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Date created: 2010-12-14 Name: peeing Burnhams
Location: Danbury

Satisfaction Rating:
Review:
"V73 - eleven years old"
I have a Burnham who's ten year old core leaks like a pig. What is disheartening are the repair options. Really would like to more information on anyone claiming a leaking core costs less than $2.5 thousand to repair. Heck, given my price quotes, I think I would be willing to spring for a plane ticket for any repair person who can get it done for that price.

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Date created: 2010-12-07 Name: Julie Haas
Location: Groveton, NH

Satisfaction Rating:
Review:
"cracked boiler"
Bought my house 6 years ago - furnace was couple of years old. My boiler is cracked - just like everyone else is saying. Single mother of 3 and no way to repalce this - wont be buying Burnham.

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Date created: 2010-09-10 Name: Rae Cinclini

Satisfaction Rating:
Review:
"not sure"
works great, very efficient

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Date created: 2010-04-20 Name: Ken C.
Years owned: 10

Satisfaction Rating:
Review:
"Burnham V7"
Installed in 2000. Leaks water on the seam of the cast iron part that contains the water.

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Date created: 2010-04-16 Name: Jerry P.
Years owned: 10

Satisfaction Rating:
Review:
"Cracked casting"
Found this when researching a new furnace. The reason I need a new one is that my Burnham unit cracked along it's casting and is leaking. It's barely 10 years old, but I am not the first owner. I expect parts to wear out, but a boiler casting should not crack, that is unacceptable.

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Date created: 2010-03-23 Name: Fred Brown
Years owned: 16

Satisfaction Rating:
Review:
"No problems"
I had a new Burnham v-7 installed in 1994. I'm happy to report that I've had absolutely no problems with it.

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Date created: 2010-02-28 Name: Mesh Fox
Years owned: 10

Satisfaction Rating:
Review:
"cracked block 1999 -2.28.10"
House was brand new. Cracked block and rusty scum water. Same as all the other reviews. I will not replace with a Burnham. Brother is a plumber but I'm still out $3000. This will get me a good furnace with a hot water maker upgrade. Burnham can go to hell. Shysters.

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