Consumer Reviews of Bryant furnaces

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Date created: 2010-10-29 Name: Terry Carver
Location: Fenton, Missouri

Satisfaction Rating:
Review:
"Terry Carver"
Our Bryant 90 plus & air is around 8 years old. I can't give dates and hadn't thought much about it until I read all the reviews. In the short time we've had this furnace, the igniter has been replaced 3 times, circuit board once and now the fan cage has broken off it's shaft. Three of those times was during the worst part of the winter and it took 3 days to have it repaired. Our old furnace had been here since the late 60's and the only thing I had to do was replace the igniter 2 or 3 times. This unit is junk and not dependable.

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Date created: 2010-07-17 Name: Chris Brunner

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Review:
"what a headache!!!!!"
My wife and I built our dream house and we got a Bryant ac system the "Evolution System". After looking over the 43 page manual, we still can't figure out how to, just like with the cheesy old thermostat, just turn it on to set temp and turn it off with out reprogramming all the time. If I could, I would scrap the new fangled 20 which way programmable unit for an old style in a heartbeat!! If you don't have a phd in computer science, don't get this unit!!!!!!!!

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Date created: 2010-06-18 Name: Addie Jackson

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Review:
"Replacement Parts for Air Cleaner"
Contacted Bryant Corp for a replacement part for my electronic air cleaner. I was told that Bryant replacement parts has to be ordered from a Bryant Distributor by a dealer so I've called 4 dealers in my area who will replace the unit at the tune of $1200.00 but don't have time to order a part. Gonna call Bryant again to see if they can get a dealer to cooperate.

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Date created: 2010-02-24 Name: Todd Phillips
Years owned: 10

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Review:
"Conveniently Stops On Coldest Days"
Every year same problem and usually on the coldest day of the year. My maintenance schedule has consistent visits from the repairman every November. By Jan/Feb, they're back to try and keep it running. By far, the worst furnace I have ever had.

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Date created: 2010-02-14 Name: G. Myers
Years owned: 8

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Review:
"DO NOT Buy A BRYANT FURNACE"
Worst purchase we have ever made. Replaced a 50 year old furnace that had 1 motor go in the 27 years I owned it, with a 80% efficient one that has broken down 4 times in the last 8 years. Always quits on the weekend (twice on a long weekend). This is a rental unit and has cost more money than all my other furnaces. Like a fool, my plumber talked me into another high efficient Bryant furnace when the 20 year old one heat exchanger cracked. Tenants complain all the time about being cold now.

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Date created: 2010-02-08 Name: James Broderick
Years owned: 8

Satisfaction Rating:
Review:
"Homeowner"
We purchased our Bryant Furnace 8 yrs ago. We just replaced our 4th inducer motor. This is completely not acceptable. I told the service man(he installed the furnace) that next time I will think of a new furnace. The company I'm sure is aware of the problem. Why don't they at least improve on replacement parts? I feel like a Toyota owner. These things should not be allowed to go on. If the furnace is junk, it should sell for a junk price.

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Date created: 2010-02-04 Name: RMB
Years owned: 8

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Review:
"BRYANT 350 MAV....TOTAL C#@P"
Replaced everything from the blower to the board. Then had the heat exchangers plug up because the teflon coating comes off after 5 years... then it's plugged condensate traps with water leaking everywhere. Hi limits and rollout sensors tripping, yada, yada, yada, .... amazing none of the dealers techs new about this problem ?????.. junk right from the start.. model 350 mav.

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Date created: 2010-02-02 Name: R. Brown
Years owned: 6

Satisfaction Rating:
Review:
"Model: 352MAV"
Ignition failure. This has been a huge problem since our Model 352mav was installed six years ago. There doesn't appear to be a fix at all. Every year, our installer (at no cost to us, mind you) comes out to try a new fix. Every year it fails. Unless there is a permanent fix for this problem, I would like Bryant Heating and Cooling to install at no cost to us, a new furnace that will work and be dependable. I've been extremely patient up until now. Please get in touch with me as soon as possible. Thank you, Rick Brown

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Date created: 2010-01-19 Name: Carol
Years owned: 2

Satisfaction Rating:
Review:
"Bryant Geothermal"
First of all, I had an installer who does not answer his call, leaves you waiting for him to call and I was told my electric bill would be cut in half and that no one else could work on this unit. It replaced a water-furnace. The rep has been here over 12-18 times since I purchased the unit. I called Bryant and told them I just wanted it fixed. They are still working on it. If I had the money, I would purchase a different brand. A company is only as good as their service is and the product.

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Date created: 2009-12-15 Name: Ted Smith
Years owned: 13

Satisfaction Rating:
Review:
"Bryant Does NOT Stand by its Products"
Never buy a Bryant. We bought a Bryant high energy efficient furnace 13 years ago and have put money into it every year to keep it running. Junk their motto, "Whatever it takes" means whatever it takes to keep the customer spending money. Before you know it, you have several thousand dollars of junk in your basement. Do not waste your money and be careful because Bryant makes furnaces under different names.

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