Consumer Reviews of Bryant furnaces

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Date created: 2011-10-22 Name: John W. Peterson
Location: St. Paul, Minnesota
Years owned: 7

Satisfaction Rating:
Review:
"Fragile high efficiency furnaces"
We have a Bryant Plus 90I (355 mav). It cost about $5000 for furnace and installation seven years ago. Installation was botched and furnace was almost ruined due to a number of issues. It generally needs service every year and this year we had a new inducer board installed. The furnace ran a few hours and this item failed. If you want to know what is going to happen to companies such as this look at the appliance market. Five years ago there very few "foreign" brands and now they are dominant.

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Date created: 2011-10-12 Name: Frank Decker
Years owned: 1

Satisfaction Rating:
Review:
"Plus 95 Evolution Furnace"
Installer advised Bryant furnace Evolution Plus 90i can't be made to work on "comfort" settings, consequently blows only slightly warm air, which causes wind chill in house.

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Date created: 2011-09-05 Name: Mary Johnson
Location: Louisville, KY

Satisfaction Rating:
Review:
"Not level"
We just had a new Bryant Furnace installed; there were more numbers to the model # and I could not find the exact number listed; it says on the furnace that it is the preferred series plus 90x. My husband is sleeping and I do not have the manual to get exact model # from it. This furnace is not level, the installers have been out several times and the last time we were told that this model is built to slant to one side so it can drain and that it is installed correctly. My husband had talked to the manager of the business that installed furnace and was told that it should be level; installer said manager was wrong. This is our third furnace in 40 years and never had one not level; also, if it is built to slant to one side, don't understand why the front panel looks crooked; I would think something built to slant would have a cover that also was on a slant. My husband told installers not to come back and is not happy, but maybe the furnaces these days are not supposed to be level, however, this just does not seem right to me and we certainly paid a high price for the furnace. If anyone knows about Bryant furnaces built to slant and not be level, I would appreciate your letting me know. Thanks so much!

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Date created: 2011-08-20 Name: Jerry K
Location: Near Winnipeg Manitoba
Years owned: 7

Satisfaction Rating:
Review:
"Almost lives up to the promises"
New house and the top-of-the-line Bryant Evolution Plus 90I 60,000 btu furnace with matching HRV and Bryant Evolution Puron 2 speed 2 ton outdoor unit. If installed and maintained properly, unit works great. Most technicians are baffled by it. Very important at the start of heating season to "prime" the condensate drain trap and ensure condensate drain is free, otherwise you will have a horror show of problems. I have learned to do routine servicing myself, at least I don't fubar it working on it!

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Date created: 2011-08-19 Name: Don Winters
Location: St. Peter, MN
Years owned: 19

Satisfaction Rating:
Review:
"Not the furnace....it's the installer!"
If you read the reviews on every brand of furnace you would freeze to death. I am a Bryant dealer in Minnesota. I have not run into any problems so far with any Bryant equipment. Sounds like installer error. You read the same "crap" on every major brand out there. It comes down to the consumer wanting everything for nothing, so contractors try to keep the customer happy...cutting corners where they can to save you money. Install the equipment properly! Bryant has a very high standard and produce high quality equipment. Here's my challenge....let us put in your Bryant equipment...if it has any major problems in the first 10 years we will buy it back. You have to sign up for a pre-paid 10 year service plan to qualify for this deal. a service plan allows us to do the proper maintenance to keep the system running in tip top shape. Call 952-594-1135.

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Date created: 2011-08-14 Name: Cathryn
Location: Cincinnati, OH
Years owned: 5

Satisfaction Rating:
Review:
"Bryant has found a way to rip you off more..."
Our electric, variable speed blower motor went out after only 5 years and 2 months of use. After having two technicians check the unit to make sure it was indeed the blower, they proceeded to tell me the unit was just 2 months out of warranty. So besides Bryant only making a product to last barely beyond their warranty, they also manage to rip you off by now making you purchase both the ecm and blower motor together. Previously, they sold the replacement parts separately saving the end- customer a small fortune. On top of the angst of replacing parts that should have worked for at least 10-15 years, the replacement parts are only warrantied for a year. So I'm sure I will be replacing parts in about 13 more months....Pathetic product.

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Date created: 2011-07-23 Name: Frank B
Years owned: 17

Satisfaction Rating:
Review:
"fair at best."
Unit came with the house. Several times had exhaust problems causing shutoff, but that was due to a poor install; eventually a serviceman fixed it. Other than that, after year 10 it's been a part a year, approx $250-$350 per year in repair costs. (Gas unit) twice igniters. Overall, though it's mostly been there when I needed it.

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Date created: 2011-05-12 Location: Harrisburg, Pennsylvania

Satisfaction Rating:
Review:
"Once Installed Properly, Very Pleased"
This furnace gave me problems since the start. It seemed to break down ever winter. After several years of paying maintenance fees for this garbage, I was informed that it was installed poorly. After they reversed the tubing that was put in wrong, the machine worked with no qualms. This companies product is of top quality but their workers are an entirely different story. If you plan on purchasing a Bryant make sure to tell the installation men to double check their work.

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Date created: 2011-05-06 Location: US LA, firestone park

Satisfaction Rating:
Review:
"review of my gas furnace...."
i am using this brand's furnace in my personal home since 3 years.... iam very much satisfied with this brand's furnace and its temperature ,functionality,perfect heat and humidity.i like this brand and model because of its efficient working.one thing which i dislike about this band is that its much gas comsuming.but its finishing and standard is of top quality....i never repaired or replaced it because it's working in it's proper way.and yes definitely am goin to recommend this brand and this model to all of my friend's and relatives because i personally tested this model and brand and iam very much contented.thnx for having my openions about my furnace.

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Date created: 2011-05-04 Name: Debbie koss
Location: Aurora, Il
Years owned: 8

Satisfaction Rating:
Review:
"evulation"
very quite , much lower utility bills, love the evulation controller thermostat .more even humidity control

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