Consumer Reviews of Bryant furnaces

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Date created: 2009-11-07 Name: T Tozer
Years owned: 6

Satisfaction Rating:
Review:
"Bryant Plus90t"
We purchased this furnace in Jan 2003 to replace an 8 year old one that had a cracked heat exchanger, what a mistake. Last week the furnace would not light so I called a local service company thinking it was a sensor. They tell me that the secondary heat exchanger is cracked and that the infuser unit needs replaced. It appears that the heat exchanger may be covered by an extended warenty because of a class action lawsuite but the infuser is not. Here is the killer, the infuser unit is $600 just for the part. I checked the unit over and I do not see the gold plating that would justify this price. Where do they get off charging such a price for this? Do I pay $800-$1000 to fix this 6 year old unit or do I get a new one (not Bryant)

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Date created: 2009-10-04 Name: AKS
Years owned: 6

Satisfaction Rating:
Review:
"President, Windsong Townhome Owners Assn"
Half (four) of the Bryant high energy efficient furnaces in our townhome development have failed over the last two years (secondary heat exchanger). None of the furnace brands have failed. All owners chose to replace with other brands rather than simply use the Bryant warranty to replace the exchanger. Better peace of mind.

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Date created: 2009-07-06 Name: Greg Moorehead
Years owned: 11

Satisfaction Rating:
Review:
"Bryant Quiet Whisper is Junk!!"
Have waited 11 long years to replace the loudest, sleep depriving system on the market. Do not buy Bryant!! Total junk.

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Date created: 2009-06-04 Name: Jeff Preminger
Years owned: 2

Satisfaction Rating:
Review:
"Piece of junk"
In less than 2 years we've had this worthless poj repaired 3 times! What a mistake we made in buying this piece of crap Bryant! Go with something else and save yourself the headaches!

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Date created: 2009-05-16 Name: M. Mares
Years owned: 8

Satisfaction Rating:
Review:
"Great Furnace"
I purchased a Bryant 355a model high efficiency variable speed furnace about 8 years ago. I don't think I could have made a better purchase. The heat has worked seamlessly for over 8 years now and I haven't touched it other than some routine maintenance and changing filters. It's also quiet and cut my heating bills by almost 50%.

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Date created: 2009-05-06 Name: S. Jacob
Years owned: 6

Satisfaction Rating:
Review:
"Excellent System"
I purchased the Bryant Evolution system with the Evolution control about 6 years ago and have been elated with the system. I have the lowest utility bills that I have ever had and my house has almost identical temperatures from room to room. I also never realized that controlling the humidity, both in the summer and winter, could be so easy. My wife thinks that running the fan constantly has not only cut down on dust but also greatly reduced our daughters allergic reactions. One of the other amazing things about the Bryant system is the diagnostic control, it is very similar to that of our automobiles today. You can go into the advanced settings and see exactly how the system has been performing, amazing! I was told that I would be extremely happy with this system but I didn't realize how much. I have had 6 years of a trouble free system, only having to do my basic maintenance, it definitely helps me sleep easier at night. I read that Bryant's engineering was second to none and now I truly believe it. Many of my friends and family have also purchased Bryant systems and have highly praised them. I wouldn't hesitate to recommend another Bryant system to anyone.

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Date created: 2009-04-09 Name: BRYANT HTG & COOLING SYS
Years owned: 10

Satisfaction Rating:
Review:
"Fixer Upper"
I have been in properties management business for over 25 years. I have dealt with many different brands of equipment but have received the best service and performance out of my Bryant products. From the several 2 bedroom rental properties to the 13 light commercial strip mall type spaces I rent and maintain, I have receive the lowest service costs and best comfort from the Bryant equipped spaces. I have used others but prefer Bryant

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Date created: 2008-11-24 Name: Ken Krout
Location: klkrout@comcast.net
Years owned: 3

Satisfaction Rating:
Review:
"3rd Winter Crap out"
Well, 2 years and 21 days after installation we are freezing our butts off. I replaced a working 41 year old furnace when I installed central air and went with a high efficiency unit. It keeps running and does not throw heat. My wife and girls are complaining because it can not heat our home. Bryant seller is uncaring, our installer seems helpless to repair after several visits. It is now shorted out past certain check valves to keep us from freezing to death, but it is only 65 in here. We are very unhappy. I am wondering if it is safe. High tech stuff sucks. My old furnace was light the pilot and go!!!

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Date created: 2008-11-19 Name: Ed Gildernew
Location: Pittsburgh, PA
Years owned: 8

Satisfaction Rating:
Review:
"This 80% bryant furnace is junk!!!!"
Three years ago I was told by the furnace company who installed the furnace, that I had cracks in my heat exchanger. The furnace company said the exchanger was covered and they would replace it even though I was a week out of warranty. I said fine and the exchanger was replaced, This week I had the furnace company check and clean the furnace. Next thing I know I have a crack in the heat exchanger again. I asked to see it and with a camera the furnace man showed it to me. This time the heat exchanger is under warranty but I am to be charged over $600.00 to replace it. Are you sure you want this kind of junk in your house with your wife and kids sleeping at night depending on you to pick a furnace that is safe!!! Not me I looking for a better furnace.........somewhere, somehow!!!!

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Date created: 2008-10-28 Name: R. Myers
Location: WI
Years owned: 14

Satisfaction Rating:
Review:
"Bryant 1090i"
We replaced the original furnace (which we never had issues with) until the heat exchanger cracked. But it was 25 yrs old. We were sold a Bryant. In the last 14 yrs...besides the small repairs and normal maintenance issues we have had huge expenses and repairs. Every year a new adventure in repairs. For our large expensive repairs...the mother board and (if we were to repair it this time..which we are not) 4...4 inducers. To replace an inducer...$900.00. How is that for expenses on a furnace? You would think Bryant would be so ashamed that they would offer us at least a discount...NOT! We are now without a working furnace with winter on our heals, residing in WI. Needing to makeup our minds on a new furnace fast. It won't be a Bryant.

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