Consumer Reviews of AMERICAN STANDARD furnaces

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Date created: 2013-03-19 Name: C Leon
Location: Littleton, CO

Satisfaction Rating:
Review:
"Lasted 2 years after warrany then died."
Lasted 2 years after the 5 year warrany expired then both blowers failed and cost 1/2 the price of the unit to repair. Will not buy again.

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Date created: 2013-03-07 Name: jim lear
Location: boston,ma

Satisfaction Rating:
Review:
"3-2005 Freedom 90's all junk"
Had 3 of these installed in grand parents 3 family home late in 2005 when oil spiked to $3 a gallon. All but one have been replaced so far. The one that gets the least use in grandparents apartment is only one still lumping along. Had to replace 2 with goodman 95% this winter because the american standard heat ex-changers cracked and the burner fans melted. Of course they are already out of the 5 years warranty so they are trash now, the complete goodman units were less than a new heat exch from american standard. And the contractor only charged $1000 installation each because they were a direct fit. I paid almost $18,000 to have the old oil furnace taken out and have these american standards installed. They only lasted 7 years, american standards are junk, will never get them again. Go with the cheapest high efficiency you can get. Nothing is made to last anymore. Don't expect to get more than 10 years out of a new furnace, this is what a 30 year contractor told me, they are all cheaply made now with thin sheet metal and plastic parts. So hope fully I will have the last american standard freedom 90 taken out this summer because now the combustion fan is squealing and leaking water on the floor, what a junk!

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Date created: 2012-12-28 Name: K Raymond
Location: Edmonton, Alberta

Satisfaction Rating:
Review:
"Company Should go Under"
Have 3 American Standard High efficiency furnaces Freedom 90. Only 7 years old. One failure of fan and control module. One failure of motor. $3200 dollars of repairs. When contacting American Standard told that unless serviced every 6 months (!!!!) that this can cause early failure of components. No responsibility for manufacturing failure. On opening furnace very clean. Obvious failure of product. Probably why few American Standard furnaces are installed in Alberta. Would recommend any other company.

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Date created: 2012-12-04 Name: Susan

Satisfaction Rating:
Review:
"Wouldn't Buy Again"
Installed our furnace on Christmas Day in 2006. We asked for the very best available because our first furnace died after just 7 years in a brand new home. In the past 5 weeks I've had service out 3 times. First because the blower worked, no heat. But now we have heat and no blower. $1,800 to fix the motor and one other part. Do your research and buy something else!

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Date created: 2012-08-07 Name: Jesse Winna
Location: Wright, WY

Satisfaction Rating:
Review:
"Run and hide"
My thermostat manual disappeared and I needed to find out some information on it. Easy right? In today's connected world it should be easy. No way - their web site says contact the dealer. The dealer says 7 days for a new manual. Are you kidding me! Thank God it wasn't something broken or I would have been up the creak. Instead I get a system that can't be changed because they are to stupid to put the manuals on their website. Meanwhile I can download an operations manual for my $15 clock from Walmart in 30 seconds.

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Date created: 2012-05-11 Name: Dale Merchant
Location: Boyds Maryland

Satisfaction Rating:
Review:
"All models are Trane"
We install all units -- but, I can't recommend any Trane systems with all the problems we come accross in the field. A lot of the systems have break downs within the first 5 years. 3 out of 5 systems for some reason have restrictions found.

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Date created: 2012-02-22 Name: Fred M Maloney Jr.
Location: Woodsfield,OH
Years owned: 1

Satisfaction Rating:
Review:
"60,000btu 92% Efficient"
Combustion fumes blowing into heated space. Contractor has been here twice and has not solved the problem. I paid $2100.00 and since installation I have had problems and if not for space heaters, would not had heat. Today is Feb. 22 and the job was finished on 6Feb. Need help on solving problem.

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Date created: 2012-01-16 Name: Mark R
Location: San Pedro, CA
Years owned: 10

Satisfaction Rating:
Review:
"Freedom 80 is garbage"
I live in LA, which means I need to run the furnace maybe one month out of the year to keep the house comfortable. And yet this furnace never has worked properly. Whether its a bad "call for heat," or a bad high limit sensor, it never wants to supply heat. Already had three service calls from the guys who installed it, and even they are mystified, but they still charge $150-200 each time for the service call. Sometimes in the middle of the night, the furnace will work for 10 minutes, then the heat cuts out and just blows cold air until I wake up and realize the house is freezing and I trudge to the garage to unplug the damn thing for the rest of the winter. We are staying warm with electric blankets, space heaters and sweaters, but our house is a consistent 58 degrees at night. At least we're saving on our utility bill.

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Date created: 2011-12-10 Name: Frances Egerton
Location: Orangeville Ontario
Years owned: 7

Satisfaction Rating:
Review:
"Never buy a Trane furnace"
I bought this unit between 7 and 8 years ago. And today is Friday December 10 2011 and my furnace died again for the 5th time -- the main board is gone. My first board went at the first year. I have had Trane rep. here and that did not fix the problem. So now here I am with no money for a new furnace and no heat. There motto is: "Nothing Stops a Trane" -- that's a lie. Don't ever buy a Trane.

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Date created: 2011-06-14 Name: M. stevens
Location: boston,ma
Years owned: 2

Satisfaction Rating:
Review:
"worst upgrade ever!!!!!"
I upgraded to a forced air/air conditioning system form a burnham steam boiler system. I thought the steam system was a pain to add water all the time and drain out the rust from the boiler. Every year we had to tighten the valves and nuts on the radiators, and they always seemed to leak a little.. I thought this was it, a high efficiency gas furnace and high efficiency air conditioning I would never have to pay for repairs again. WOW!!!!! Was I wrong, I paid $12,000 to have this system installed in my small cape sytyle house 1,100sq. feet, and have had 29 service calls in 2 years and the heat and ac have been out over 2 dozen times. I paid out of pocket $4,000.00 for repair labor not cover under warranty, in addition to $300 annual service contract which basically covers a cleaning and ac checkup. I would have never replaced this steam boiler which was only 7 years old if not conviced by the gas company energy audit that I would never have a problem for 20 years on a new system. They were dead wrong. Lost the heat the first month after install , was a bad circuit board , we froze fro a week while they got a board from canada. Very< Very, VERY, disappointed. I am going to sell this house and get a condo. Thanks to AAAAMERICAN Standard>>>>>>

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