Consumer Reviews of AMANA furnaces

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Date created: 2013-01-02 Name: C Vogler
Location: Edmonton AB Canada

Satisfaction Rating:
Review:
"BIG MISTAKE"
The heating company convinced me that this was the best furnace I could possible get - well made, efficient, quiet and with the best warranty in the business. In the year and a half that I have had it I've already had more problems with it than I had with the 35 year old Lennox that it replaced. And big surprise, none of the problems were covered on their warranty. It is so loud that at night I have to turn the thermostat low enough to keep it from coming on or it wakes me up. It has saved me a substantial amount in gas but has cost me double what it saved in repairs. This is the worst investment I have ever made. I would never again buy any product made by Amana nor would I recommend any of their products to anyone.

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Date created: 2012-11-26 Name: T Deal
Location: Fort Wayne, IN

Satisfaction Rating:
Review:
"Amana 80% Multi-speed"
I bought this furnace because the Heating Guys recommended it because of its Heat Exchanger. Within 3 years I had to replace the electrical board and just 2 years later I replaced it again. (This past Monday) I got home today and the furnace was out again. Same symptoms as before. I suspect the "new" board is going out again for the third time. Thankfully it is still under warranty for the part but Amana won't pay for the labor to install the part. If I knew then that it would be such a headache I wouldn't have bought this brand name. Never again!

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Date created: 2012-11-10 Name: ron h
Location: fox river grove, il

Satisfaction Rating:
Review:
"Great company installers"
Had Northern Continental, Crystal Lake, Illinois install furnace and humidifier on 10/18/12. Have to say we are extremely satisfied with promptness, price options, and clean up. All is operating at great comfort. Hope to see utility prices drop since old Sears furnace was 30 years old....I'll swear by that unit also.

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Date created: 2012-11-05 Name: David E.
Location: Bethesda, MD

Satisfaction Rating:
Review:
"3 years and working fine"
I see that a large number of unsatisfied users of Amana products, so it might be related to model type or installer expertise. However, my installer saw that I have one Carrier unit and this Amana unit. He said he prefers Carrier, but he was not specific about why. I recall that the installer had a little difficulty with the wiring of the thermostat: at first he said the fan would only come on with a call for heat or cool, but I wanted "fan on" for air circulation. He finally found the way to wire it for that functionality. Had a problem with over-pressure: it worked fine for a year, then all of a sudden it was shutting down due to the pressure switch. The technician released some puron to lower the pressure, and it worked fine since, but no one could explain how it became over-pressurized. Apart from those installation issues, the unit has operated well.

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Date created: 2012-09-20 Name: Paul Edstrom
Location: Cambridge, MN

Satisfaction Rating:
Review:
"My 10 year old Amana"
I installed this 70k btu furnace myself with matching a/c converting it to lp immediately. Had a service tech hook up and test the a/c because that takes specialized equipment. In the first two years the following failed: Main control board, flame igniter, a safety pressure switch and the seal around the plastic coil front cover. Since then the igniter has failed three times, and a pressure switch twice. I keep a spare pressure switch (~$30) and igniter (~$10) on the shelf. The igniter can be made to last 3 years by cleaning it with fine steel wool yearly. It's now part of regular fall maintenance! I'm thinking of having a spare blower on the shelf also. I purchased the Amana because Consumer Reports had rated them highly a few years prior. What I didn't know was that Goodman had since bought them out, a lot of the parts have been switched to Goodman part types. I would assume that is for lower cost. When I look for a new furnace I will treat all brands the same and do my research on sites such as furnacecompare.com.

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Date created: 2012-08-17 Name: JADams
Location: elk grove, CA

Satisfaction Rating:
Review:
"Amana Modulating Furnace"
Just purchased and installed new modulating furnace with variable speed blower fan from amana amvm961005dx with matching ac coil, chpf4860d6d*+txv, ac Unit 4-ton model asxc180481a with two speed blower fan, 2-stage compressor, Total btu 47,500 Sensible 36,100 Seer 18.00 eer 13.00 ari#4654768. Got the 10 parts and labor and lifetime compressor/heat exchanger along with lifetime replacement on both. Oh my god, this unit is sweet. Can't even hear the furnace running on low speed fan, let alone with the furnace going (its still summer hear so). House warmed up quickly. ac unit is freakishly quiet on low stage and the house has a crap load of air flow and pulls down quickly and stays there on low stage. Highly Highly recommend the Amana. Originally didn't lean toward Amana as I have a York on another property. Got 24 bids from Trane, Carrier, Lennox, Rheem, Goodman, etc. Amana was second cheapest bid to York. Originally leaning toward York, Couldn't get 18 seer on 4 ton ac with modulating furance 98% on York (best is 17seer/13eer). Have York unit on another home of mine which is nice also. Thing that sealed deal was efficiency and mostly the warranty from Amana. Can't beat it right now. Very nicely built unit. Do have to say install is crucial to get full use of all components (Venstar t5800 touchscreen with wify key) and ensure long life. I upgraded my ducting a couple of years ago to allow for max air flow and tied all room returns and hall returns back into unit. Have bypass duct on blower. Replaced a 8 year old Carrier 5 ton furnace 3.5 ton ac unit (bad refrigerant leak due to bad install by Beautler caused pre-mature failure of compressor). Kept leaking even after repair. This is why I say install is crucial. Old Carrier furnace is in good condition so I will keep.

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Date created: 2012-08-02 Name: Matthew Stuaber
Location: Charlotte, NC

Satisfaction Rating:
Review:
"Nothing better!"
We replaced an Amana system that was nearly 27 years old. I understand installation is the largest factor in how long a unit lasts but having a high quality piece of equipment doesn't hurt. The warranties are the best available and provide lots of piece of mind. a stainless steel heat exchanger with a lifetime unit replacement warranty... outstanding!

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Date created: 2012-06-28 Name: Rob
Location: Charlotte NC

Satisfaction Rating:
Review:
"Love it!"
I had an Amana high efficiency gas furnace installed in my home last year. I was provided a 10 year parts and labor warranty and a lifetime furnace replacement warranty should the heat exchanger ever fail. what a deal! The furnace save me more than I was told it would and you can't beat the warranty

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Date created: 2012-03-13 Name: Tom L.
Location: Minneapolis, MN
Years owned: 6

Satisfaction Rating:
Review:
"Warranty trickery"
Installer indicated the unit had a full warranty. They did not register the AC/furnace units, nor did they indicate that I needed to. I called the installer (Sharp Heating and Air Conditioning for service to replace the failed inducer motor, they billed be for the call charge/labor and replaced the motor presumably under warranty. I later got a bill for the motor since The furnace (&ac) weren't registered within 60 days of install. I spoke with an Amana (Goodman) customer service rep and they refused to instate the full warranty even though I have full documentation of install date serial numbers, etc. I am very unhappy with Amana/Goodman as well as Sharp heating and Air Conditioning)

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Date created: 2012-01-31 Name: Joe Favero
Location: Centennial, CO
Years owned: 2

Satisfaction Rating:
Review:
"Amana Customer Service SUCKS"
My installer was Front Range Service. They did not fill out the warranty information within 60 days of installation. Even though they were supposed too. Called Amana to get corrected and they would not even consider it. I will never use Amana again. For the price I would get Trane. Also do not use Front Rangally all. They were the worst I have ever worked with.

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