Consumer Reviews of WEIL-MCLAIN boilers

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Date created: 2010-01-31 Name: Just a Tech

Satisfaction Rating:
Review:
"Typicaly NOT the boiler"
I am a certified technician for every boiler, furnace, air conditioner and water heater manufacturer sold in this country and a few European models. As for Weil-McLain, this boiler is a "Cadillac" of boilers. A yearly tune-up and proper planned maintenance is the key to longevity and smooth operation. Also, having this service performed by "certified technicians from a reputable company". It is a costly endeavor. Around $400.00 a year depending on location. All of the problems I've read here aside from cracking castings.. (typically due to improper installation.. even if it doesn't happen for years) are poor workmanship or lack of proper maintenance or poor quality replacement parts. A thermocouple going bad repeatedly .. more often than every 3 years.. is a sign of a different problem. Improper venting or pilot settings or blocked flu-ways. Roll out switches going bad.. the same thing. They don't just go bad. Some reset .. some don't .. if it trips.. There is a problem in the venting, or chimney. Yes, the newer solid state electronics are persnikity at best. Not Weil-McLains doing. Honeywell controls are on everything from every company. The one flaw I can truly find was when Weil-McLain tried their own burner. The QB series. Poorly engineered and only on the market for a couple of years. A huge mistake. Now, you will only find Beckett, Carlin, or Riello. All wonderful burners. Well hahaha.. if properly installed and set up right. I guess the moral of the story is... you get what you pay for and if you look for the cheapest service company, or some guy you know that says he knows about that stuff, well .. you deserve what you get. lol. People are trained for a reason.

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Date created: 2009-12-06 Name: R. May
Years owned: 50

Satisfaction Rating:
Review:
"Educated Homeowner"
For many years, Weil-Mclain built, what have proven over time, one of the best, if not the best cast iron natural draft boiler with standing pilot light. I have owned many of their boilers over the years, with the youngest one being 40 years and the oldest being, 60 years. However... The Weil boiler in my current house is 40 years old, and for the year, I have been researching the kind of boiler I would like to purchase. I know that Weil has had different owners, and I heard that they no longer foundry their own castings. I look on the internet, and it is disturbing to see the kind of complaints people have about the company. It seems to me, that too many are related to them not standing behind their product. A warranty is not worth the paper that it is written on if the party making the warranty only looks at the bottom line. This is particularly true when you see a company change hands many times, and even the employees are unhappy. I suppose they can get castings from China, but it could mean years of problems. I do believe in cast iron low efficiency boilers, however, as there is little to wrong with them. Don't you love hearing that in a world bent of efficiency. The problem is that, from what I can tell, the real efficiency difference between a high-tech and a cast iron is only 9-10 percent. Is it worth paying 2-3 times as much to install, and then spend a lot more for the maintenance on a high-tech. There are the castings, the high limit switch, a transformer, a relay, and a gas valve. Don't even bother with electronic ignition...it saves little. If you want to contact me, give them a copy of this review, and tell them to give you my email address on file.

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Date created: 2008-11-18 Name: Charlene Phelps
Location: Gloucester, Massachusetts
Years owned: 1

Satisfaction Rating:
Review:
"DIrect Vent System"
We have owned this unit ( new to the house ) for just one year. It seems to work well, except for the ignition tips. They get fouled all the time. They have already stopped working 3 times. We were lucky to be home when this happened or it may have caused real problems... We are currently looking to get some information directly from the maker of the boiler to see if there is a remedy for this, other wise it may be a very regretted decision to have gone with this system.. I hope that they can give us some information to fix this problem. The heater itself seems to work well., however it is a new house so there is nothing to compare what it would have been like with another.

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Date created: 2008-02-29 Name: Thomas Colardo
Location: Johnston, RI
Years owned: 1

Satisfaction Rating:
Review:
Just had installed not to long ago. It seemd to run the same as the 30 year old boiler that was there. It also seems to be alot louder then the previous. Ca someone please tell if this is normal. other wise I am still reviewing the product for savings on oil.

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