Consumer Reviews of WEIL-MCLAIN boilers

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Date created: 2011-02-07 Name: E. Courtney
Location: trixie.tara@gmail.com

Satisfaction Rating:
Review:
"home owner"
Williamson unit works like a champ. It has been in for three yrs and I have NO problems

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Date created: 2011-01-30 Name: B.Loring
Location: Concord, MA area

Satisfaction Rating:
Review:
"no weekend tech support!!!!"
My 2 year old boiler (Ultra 155) is refusing to work. So far, 15 man- hours by the plumber who installed it. He can't get a call back from Weil- McLain tech support, and expects not to reach anyone til Monday. (I think it died Thursday night, I discovered the problem Friday night). Manufacturers - do NOT install a computer control if you can't supply 24/7 tech support to the contractors. This is inexcusable. Thank G*d they don't make life support systems.

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Date created: 2011-01-08 Name: ken B
Location: New London, NH

Satisfaction Rating:
Review:
"Constant repair and is inefficient"
I will never do business with the heating contractor that sold and installed the Weil-Mclain cgi-6 boiler. It breaks down, has constant smells due to propane leaks and is inefficient. After five years I have to look for a new heating system that will get me through the winter without servicemen having to continuously traipse through my home.

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Date created: 2011-01-08 Name: Shawn Steffen
Location: Attleboro,MA

Satisfaction Rating:
Review:
"15 hours old"
People tell me good things about weil mclain products. In my case not so good. It is 15 hours old and I came in to water coming out the back of unit.The tech came out and said it is a bad rear section and needs to be swithched out. It is friday night and now I have to wait till monday to get a answer as to when this will happen. In the meantime water is just coming out the back of unit. Not a good start! This is the ultra uo-3 model.

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Date created: 2010-12-25 Name: A. V. Row

Satisfaction Rating:
Review:
"Glad I bought this recommended unit"
Zero repairs to date.

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Date created: 2010-12-20 Name: Thomas Sutton
Location: Canaton, OH

Satisfaction Rating:
Review:
"architect"
boiler lost efficiency right from the start and failed to work after five years even after recommended maintanance.

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Date created: 2010-12-16 Name: David Kudish
Location: Aspen, CO

Satisfaction Rating:
Review:
"Would never buy their product again"
Major difficulties with the Ultra-310 Series 2 for Aspen, co home. Seems to break down every year requiring replacement of basic building-block parts and modules. Very expensive to replace. Totally dissatisfied and wish my general contractor used a more reliable product

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Date created: 2010-12-15 Name: J. French
Location: St. Paul, Minnesota

Satisfaction Rating:
Review:
"COMPUTER CONTROLS"
I would like to add my comments to the chorus of very unsatisfied users of the Weil-Mclain Ultra series of hot water boilers. Almost from the installation of the Ultra-80 boiler in October, 2008 I have had problems with the computer controls. The boiler has gone into a maintenance lockout or flow too fast lockout. I can plan on this happening at least monthly. So far I have been able to reset the system but I don't dare leave the house for more than a few hours at a time. Not much chance of getting out of Minnesota for a winter vacation. This is a new house with a new boiler. The installing contractor has come by but just scratches his head, resets the system if I have not and leaves. No help there! He says he has been in contact with the company but they sure giving him the runaround or something. I could never recommend and would certainly never buy another product from this company!

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Date created: 2010-12-08 Name: akton marls

Satisfaction Rating:
Review:
"well, I'm happy enough."
It replaced an aero line brand that 45 years old. it's oil fired, the gold series. It's 85% efficient, which is great! It's only had one problem: customer service. they are AWFUL. but if you buy a Weil-Mcclain of any type, it should work fine.

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Date created: 2010-11-23 Name: D. Andres
Location: Ohio

Satisfaction Rating:
Review:
"ultra 155"
Update to previous post. After 64 hours the blower assembly has been replaced and I have heat and hot water. This unit is 2 years old. Glad the weather is unusually warm for November

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