Consumer Reviews of WEIL-MCLAIN boilers

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Date created: 2011-12-08 Name: jeff
Location: columbus ohio
Years owned: 3

Satisfaction Rating:
Review:
"bad service"
Needed a new section of cast iron, it split open at the support rail, took over a week to get it while was below freezing outside, was told it was on the way twice.

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Date created: 2011-12-02 Name: T stauffer
Location: Zionsville,In
Years owned: 4

Satisfaction Rating:
Review:
"4 years old 3rd heat exchanger put in yesterday 12/01/11"
This hot water boiler works great then it starts leaking. Weil McClain warranty stinks they have not stood behind equipment at all. It's always my fault and that's that. This is their last chance and I am going elsewhere forever. 3 cracked sections in 4 years not good.

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Date created: 2011-11-24 Name: R.ABRAHAMSON
Location: PROCTOR,MN
Years owned: 6

Satisfaction Rating:
Review:
"TIME TO SET THE RECORD STRAIGHT"
I am writing this as a installer/homeowner. I have been in the hvac trade for 23 years. When I started in this trade, the only boiler my boss used was the WEIL-MCLAIN models. I have installed models, ultra, gv, cgs, cgi, cga, heii, wgo, cgx, he, and several other models. The underlying issues with any of these boilers, or any manufactures boilers for that matter, is if they are not properly installed and set up right, they can not - I repeat- they can not run trouble free. Especially the Mod Con Boilers, they need to be installed and serviced by technicians that know what they are doing. I myself have several N.A.T.E. certificates. I would highly suggest homeowners to do their homework before purchasing expensive systems. The benefits of having a highly qualified installer do your installation will pay off bigtime. People need to understand the importance of regularly scheduled maintenance on their hvac equipment. I am not saying that wm boilers have been trouble free, what I am saying is that a lot of problems stem from the installation. People!!!- If it isn't installed right, how can you expect it to run right! My experience has been when I have had issues with wm boilers, I got great response through my distributor and made it right with my homeowners. When buying expensive equipment-take care of it! These comments are coming from an installers standpoint. No other brand is without problems, my advise to mr./mrs. homeowner is do your research on your product and definitely do your research on your installing contractor. I sleep well at night knowing that I have WEIL-McLAIN ULTRA 80 boilers in my own house as well as in all of my rentals.

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Date created: 2011-11-17 Location: Cleveland, Ohio

Satisfaction Rating:
Review:
"WEIL-MCLAIN is a well made boiler with some minor faults."
I have owned my Ultra Series gas boiler for about a year now. What I really like about the boiler is that it is efficient. Well-McLain includes Venturi mixing bodies in this piece of equipment which allows for gas and air to be combined more thoroughly. In times like these, efficiency is important. Another key factor that I like about this boiler is its reliability. No matter what the conditions, this boiler has always been reliable in times of need. What I dislike about the boiler is that the aluminum body dents easily. Thankfully, the dents are easy enough to pop out. If this boiler ever goes bad, which I doubt it will since it has not let me down so far, I would definitely buy the same brand again. If a friend was searching for a boiler, I would highly recommend Well-McLain boilers. They make quality boilers that are becoming more and more efficient.

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Date created: 2011-10-28 Name: C. Reehl
Location: Gouldsboro, PA
Years owned: 12

Satisfaction Rating:
Review:
"What a nightmare...."
Well, we built our house in 1998 and had a Weil-Mclain Gold Oil Furnace installed. We moved in sometime in January and on Good Friday had our first failure. Without fail, we have had failures every year since then.It is now around 11:30 P.M. on a Friday night and I just got the unit back on line. I'm hoping this is one of the two average failures that we will experience this year.

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Date created: 2011-10-26 Name: G. Bocelli
Location: Mount Laurel NJ
Years owned: 27

Satisfaction Rating:
Review:
"Propane Boiler that can't be beat"
The best boiler money can buy. I have had only two problems in twenty seven years. One was a bird came down the chimney and got into my blower motor. It was easy to replace. The other was a water pump wore out. Not a problem. I use this Weil-Mclain HE Series #3 boiler summer and winter. I want to convert to natural gas if parts are available. If not, I will buy another Weil-Mclain.

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Date created: 2011-09-20 Name: Bill
Years owned: 9

Satisfaction Rating:
Review:
"5 section Gold oil fired Steam"
This boiler out performs 3 previous boilers in this building and is still running after 9 years with out a hick up. The only negative was it was heavier than taking down the stairs to the basement. Thank you Weil-Mclain!

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Date created: 2011-05-18 Name: Often Cold
Location: PA
Years owned: 4

Satisfaction Rating:
Review:
"Unreliable, Expensive and Poorly Supported"
We've had an Ultra 230 for 4 winters for we have never had a winter without problems. Multiple broken starters, compromised fire chamber gaskets, gas exhaust escaping into the house, fire hazard...on and on. There's always another excuse from wm about why it was the installer's fault (Which is extremely ironic becasue I've had their area reps & techs look at the system and i)even they didn't know how the system is supposed to be installed, ii) they don't actually know how to work it). They also claim they don't have problems like ours on their units. So supposedly "we are the first." But I scanned prior reviews here and I can see they clearly have them quite often. So its been our hard won experience that the system dies in the middle of the winter, when its below freezeing. Then their parts are not available when needed and their support is ridiculously slow or non-existant. I've seen my boiler guy wait for hours on the phone to get technical support. John Q. Homeowner can't even talk to their tech's so you'd better have a very patient boiler guy. I've been days without heat while we wait for some part to come from michigan factory. So thats all terrible right. To add insult to injury, the system costs just as much to run as the 30 year old system it replaced. Sorry for the rant. Thank you Furnacecompare for creating a site where owners can learn from each other and avoid purchasing mistakes. Bottom line. I bought WM's system based on their brand thinking they make good products and stand behind them. They don't. They sold me a piece of junk at top of the line prices. Its become clear to me that I will need to rip it out and start over. BTW-- Take a look at the preceeding 2 reviews...they are ridiculously obvious plants. Weil McLain..why don't you try improving your rating the old fashioned way. By improving your products..... rather than creating fake reviews.

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Date created: 2011-05-12 Location: Los Angeles, CA

Satisfaction Rating:
Review:
"Possibly the best boiler I have ever purchased. Reliable, efficient, money saver!"
I have owned my Ultra Series gas boiler for about a year now. What I really like about the boiler is that it is efficient. Well-McLain includes Venturi mixing bodies in this piece of equipment which allows for gas and air to be combined more thoroughly. In times like these, efficiency is important. Another key factor that I like about this boiler is its reliability. No matter what the conditions, this boiler has always been reliable in times of need. What I dislike about the boiler is that the aluminum body dents easily. Thankfully, the dents are easy enough to pop out. If this boiler ever goes bad, which I doubt it will since it has not let me down so far, I would definitely buy the same brand again. If a friend was searching for a boiler, I would highly recommend Well-McLain boilers. They make quality boilers that are becoming more and more efficient.

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Date created: 2011-05-04 Location: Chicago, IL

Satisfaction Rating:
Review:
"Best Boiler ever used in Home"
I have been using this boiler for more than one year. I like this boiler pretty much other than the old boilers that i do have. Nothing much to dislike about the boiler and everything is pretty much good about this boiler. I do have a problem with the plumber after placing the boiler because there is little room for the boiler to fit and then the work from the boiler company is pretty much awesome because they reacted in no time and cleared my problem as soon as they can. yes, i will recommend the same boiler to my friends, in fact i had already done that to couple of my friends.

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The opinions expressed in these reviews are the opinions of consumers that submitted reviews to FurnaceCompare.com. They do not necessarily represent the opinions of FurnaceCompare.com.