Consumer Reviews of VIESSMANN MANUFACTURING boilers

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Date created: 2013-06-17 Name: Ken eggleston
Location: Suffield, ct

Satisfaction Rating:

Review:
"Crap"
Had this very expensive best boiler available for seven years. Contact faults replaced two times the $1,000.00 main board. Now not working with fault 14. Will not light. Can't get anyone to stand behind it. Do not buy one of these. Having it priced now to replace it with a new boiler.

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Date created: 2013-02-24 Name: l. murphy
Location: stratham nh

Satisfaction Rating:
Review:
"BAD VIESSMANN"
Paid huge money for this system I have had nothing but problem after problem. The boiler has basically been rebuilt. The hot water heater has been replaced. They told me I must have hit it to break it? Never get straight answer. Spent twenty minutes on phone with viessman just trying to get someone to answer what the warranty is but no one wanted to answer the question. Do not spend the money.

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Date created: 2013-02-13 Name: P Millican
Location: Northumberland, England

Satisfaction Rating:
Review:
"Just Don't go there!!!"
Viessmann Vitodens 200 installed 5 years ago and had nothing but problems. Another f5 fault. It's snowing outside -1 degree, engineer can't come for 5 days and, yes, viessmann have no customer service or assistance other than "look on our website for engineers in your area you can call". For a system this expensive, it should work for longer than a few months!! Just don't go there, please. Listen to the other customer reviews and other blog sites.

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Date created: 2013-01-30 Name: GE.Dawson
Location: Adirondacks NY

Satisfaction Rating:
Review:
"Wish I never had got one"
Can't leave the house unattended in the winter. It's been the most unreliable purchase I ever made. It's three years old and has never worked right. Despite many service calls. I want my old 1970 Utica Boiler back.

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Date created: 2012-12-14 Name: Veikko Alopaeus
Location: Sault Ste. Marie

Satisfaction Rating:
Review:
"Very staisfied with an excellent boiler (EC 100)"
Had the boiler installed in 1995. It has run faithfully and now it is Dec 2012. We have cold winters the heating season beginning in late September running until mid April end of April. Have never had a problem with it. wow 17 years trouble free.

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Date created: 2012-10-29 Name: Richard Turner
Location: rhtmercer@comcast.net

Satisfaction Rating:
Review:
"no customer service"
My wife purchased a Viessmann boiler five years ago. Ten days ago we had a problem with the water pressure and a Viessmann service technician turned off the boiler and disconnected the water supply, promising to return the following day to repair the system. For the last ten days we have tried by phone and e-mail to reach this technician the distributors in Kosice and Bratislava, Slovakia dn the Viessmann headquarters in Germany. No one will respond to our pleas for help or commit to making a service call. Viessmann has no customer service or technical support. This is the worst experience I have ever had with any company in the world. Do not buy Viessmann products under any circumstance. I usually am very tolerant of the problems companies have in supporting their products but this behavior is so outrageous that I could not forgo a comment.

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Date created: 2012-10-25 Name: H. Stroemsnes
Location: Windsor, ON,

Satisfaction Rating:
Review:
"Pricing in Canada verses US, for all boilers"
Viessmann remains defiant when hard evidence is presented on pricing. US pricing for the same products are much lower. (from on line and whole sale outlets). They come up with and cite 20 reasons why the same boiler cost much more in Canada. (bull) On line retailers and whole sellers sell for a lot less in the US. Reasons given are, you won't get all the parts, taxes are higher, you wont get service. However they state in the warranty that defective parts will be replaced at no cost (within 3 years). You will go around the block with them more than a few times on that issue. Dr. Viessmann is lengthening (has?)his private run way in Germany and since we are a small market we contribute a lot more than in a competitive market. (is a much more reasonable explanation) I like the Viessmann boilers, however the support given does not make up for it. Their is a very large premium on their boilers. Just like books and all the rest we pay, and we pay much more than us customers. We need to let them know that we know when they feed us bullshit.

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Date created: 2012-10-08 Name: Angeliki V.
Location: London, Greenwich

Satisfaction Rating:
Review:
"F4 and F5 for viessmann"
Aparrently these are meant to be the best boilers in the market, for us in 6 months time it broke 4 times, we rent and apparrenlt the house is 4 years old so the boiler can;t be elder than that... we had 3 times an f5 and now, today an f4, the guys that is fitting it keeps saying that these are the best boilers in the market, but this is cr*p, seriously, don't buy it; I bet a cheapest solution will be more reliable by this P.O.s

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Date created: 2012-06-13 Name: MRS SHAD
Location: swindon

Satisfaction Rating:
Review:
"VIESMANN 30MN 100B"
If you are thinking of getting Viesmann boiler with 5 year warranty. don't! It is a con into getting you to purchase. We have been without heating or hot water for 5 days. When engineer turned up, he did not complete the job. Rang the company first thing next morning and they said that they would ring back within a few minutes. Four hours later no word, called another engineer from another company, he dismantled the boiler and discovered it is soaked in water. Still waiting to hear from Viesmann.

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Date created: 2011-05-20 Name: Philip marry
Years owned: 37

Satisfaction Rating:
Review:
"Viessman boilers blow the rest out of the market wake up if you think different"
I ve fitted viessman 100w for the last 7 years only time i ve got and f4 is when system had a leak boiler gos to f4 for saftey resons you wouldent run your kettle without water looking at the complents you can tell there system and installer problems because I can tell you Ive fitted loads of them never replaced a part then you hear problems like replacing expansion vessel then the installer should have fitted an other one all system boilers only come with 8/10 litre vessel with will only do 6 rad systems every complent in these reviews can be explained and there far from boiler problems thats why complants are from home owers and not heating contractors.Also every boiler training day ive being on the only boiler still working is the viessman the rest you cant even change gas rates because off the poor quailty of parts the rest of the boilers do be falling apart no messing build quailty is 100% also when you commission them there always bang on no hours messing with them to get them right what else can I say dont lising to householders how went for the cheapist job and are now paying the price are moto is do it right the first time and you wont look back.

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